Browns Ladders Reviews

Name: Browns Ladders
Address: Glenway Works, Brierfield, Nelson, Nelson
Rating: 4.74

4.7 Rating 359 Reviews

95 %

of reviewers recommend Browns Ladders

Company Reviews

Questions

Metrics

4.7

Based on 359 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01282615517

Email:

info@brownsladders.co.uk

Location:

Glenway Works, Brierfield, Nelson
Nelson
BB9 5NH

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very efficient process from ordering to rapid delivery. Came earlier than I thought it would.”

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Posted 3 years ago

“Excellent customer service… well impressed 👍😎”

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Posted 3 years ago

“great service, loads of communication, most certainly be using again.”

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Posted 3 years ago

“Very pleased with how my order was dealt with .”

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Posted 3 years ago

“Great stock, advice and exceptional service. Have purchased in person and mail - order .. both fine”

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Posted 3 years ago

“Very quick service. Within days despite none being in stock when I phobed”

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Posted 4 years ago

“First time purchasing from Browns Ladders, and I got to say very impressed with the price and delivery. Would recommend.”

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Posted 4 years ago

“Very propmt service.”

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Posted 4 years ago

“Problems with first delivery How quickly sorted by Browns and Henchman. Excellent customer service from Tracy.”

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Posted 4 years ago

“Very helpful in organising delivery of the access tower. Friendly Staff. Recommended.”

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Posted 4 years ago

“I received helpful and efficient service from Tracey. The ladder is light and easy to use. It was delivered within 3 days. David and Graham.”

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Posted 4 years ago

“Tracey was so helpful checking stock and getting back to me quickly. Roof ladder arrived promptly and would recommend this company to anyone.”

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Posted 4 years ago

“Excellent service, I've purchased ladder with 8 threads, unfortunately it wasn't available. The lady from the office reached my via email to give me a few options, I accepted the offer to get 6 thread ladder the received partial refund and literally the next day I've got my ladder. Excellent service!”

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Posted 4 years ago

“Well made and reassuringly stable. Very light to carry by an over 75yr old.”

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Posted 4 years ago

“Very high quality”

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Posted 4 years ago

“We are really happy with our ladder. Although it did have a small dent. It’s ideal for cutting our very large hedge”

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Posted 4 years ago

“Ordered and came within 2 days. Perfect. Would have liked confirmation of delivery though as they were left outside my house.”

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Posted 4 years ago

“Personal service with real people to talk to. The delivery firm confused things and Browns Ladders dealt with the problem instantly.”

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Posted 4 years ago

“Rang to check stock on ladders, very polite and efficient on phone and order delivered few days afterwards. Would use again.”

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Posted 4 years ago

“Really pleased, thanks”

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Posted 4 years ago

Browns Ladders is rated 4.7 based on 359 reviews