Browns Ladders Reviews

Name: Browns Ladders
Address: Glenway Works, Brierfield, Nelson, Nelson
Rating: 4.74

4.7 Rating 359 Reviews

95 %

of reviewers recommend Browns Ladders

Company Reviews

Questions

Metrics

4.7

Based on 359 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01282615517

Email:

info@brownsladders.co.uk

Location:

Glenway Works, Brierfield, Nelson
Nelson
BB9 5NH

Write Your review

Tell us how Browns Ladders made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent communication and delivery. Could not be more happy. About to try and put it together - which may prove a challenge!”

Helpful Report

Posted 4 years ago

“Very prompt response to emails and prompt delivery of ordered parts. Just what we need.”

Helpful Report

Posted 4 years ago

“Once again you have come up trumps and sourced a platform for me for a present for Christmas even though there were none in stock - thank you 👍🏼”

Helpful Report

Posted 4 years ago

“Perfect for our needs and very, very safe. Folds away neatly and compactly.”

Helpful Report

Posted 4 years ago

“Really pleased with the garden ladder. Ordering was straightforward and delivered very quickly.”

Helpful Report

Posted 4 years ago

“Order process delivery and product - all excellent. Thanks Tracy.”

Helpful Report

Posted 4 years ago

“Good product & most efficient service thank you”

Helpful Report

Posted 4 years ago

“Great and fast service, good product. Thank you.”

Helpful Report

Posted 4 years ago

“Excellent service and ladders, delivery within 3 days of ordering. Highly recommended.”

Helpful Report

Posted 4 years ago

“Competitively priced; delivered well packaged and on time. Good service, would not hesitate to recommend or use again.”

Helpful Report

Posted 4 years ago

“Ladders arrived in good time. But they are a present for Christmas so can’t give a review just yet. Will do after Christmas.”

Helpful Report

Posted 4 years ago

“Very good service. Excellent communication. Delivery arrived in time. Will be back.”

Helpful Report

Posted 4 years ago

“Bought Ladderspan Tower. Very competitive pricing & communication both before & after purchase was excellent. Delivery was also first class with driver updating me an hour or so beforehand. All round positive experience & will use them again”

Helpful Report

Posted 4 years ago

“1st class service. Discussed order and delivery with their office. After receiving the info from them I placed the order. Delivery was prompt and was well packed on a pallet. Product looks good and should do as planned.”

Helpful Report

Posted 4 years ago

“I have bought two tripod ladders from Browns Ladders, which are excellent. The ordering process has been extremely efficient on both occasions. Delivery was faster than estimated too. Highly recommend.”

Helpful Report

Posted 4 years ago

“Excellent product and superb service.”

Helpful Report

Posted 4 years ago

“Great set of ladders. Well made, super sturdy. Perfect for the massive amount of hedge cutting we have to do. Used today and it was perfect for the job and felt very safe and steady on them.”

Helpful Report

Posted 4 years ago

“Great advice on website about how to chose the right ladder- easy to order on line - good communication to keep me informed of progress and prompt delivery. Taking free delivery into account it’s a good value purchase. This is a 5 star review - stars below don’t appear to be working 🙈”

Helpful Report

Posted 4 years ago

“Good value product and very quick dispatch. Ladder came well wrapped up against any possible issues in transit.”

Helpful Report

Posted 4 years ago

“Placed my order and conformation received. Emailed to check I had the right size (Height) and gave my Hedge height. Was advised it fell in between the one I ordered and the next height up. Decided to go for the higher height to be on the safe side. Changing my order was easy and done over the phone with no problems. Received my order ( slight down side was that there was no email to advise when it was coming - Luckily my wife was in to receive it. Used the tripod ladder for the first time last weekend to cut back a tree with a chain saw. Light and easy to move around. Easy to change leg heights as required. Felt very stable at all times. Should have bought one years ago as I have been trimming my hedges ( over 7ft 6inches high) for 6 years off a standard ladder and fell off a couple of times. With this tripod ladder feel safe and secure.”

Helpful Report

Posted 4 years ago

Browns Ladders is rated 4.7 based on 359 reviews