“AVOID!!! This company uses ads that do not advise that Terms and Conditions apply, because their free item only applies to the 6 or 12 month subscriptions. Because of this, the advertisements are illegal”
“This is by far the best subscription box ever!! My dog Kid loves his treats and the toys are amazing! It's different every month! The customer service is also great! Very friendly! 😉 Thanks BusterBox!!”
“My dog LOVES the man who delivers us our BusterBoxes because she knows what's waiting for her! The joy it brings myself and my dog is what It's all about! I see people complain about the cost but there's something to be said for someone packing everything with thought FOR you and having it show up to your door so It's a surprise for myself AND my dog. FIVE STARS!! WE LOVE YOU BUSTERBOX”
“I love the treats in the box, well Bobby does 😅
Also, I am reading the reviews and I see people having a cry about not receiving products? that happens always with any company. It happened to me at Buster Box so I contacted support and they sent me the missing items out, so I don't see what is the big deal?
I also emailed them and asked if they could sent the treat that Bobby could have, and they did. Now his box is personalized for him. He only eats meat treats.”
“Very disappointing. Ended my subscription left a fair and honest review. Was then contacted and asked what the issues were. I explained, she offered me two free toys (we didn’t get) then asked me to remove my review. I told her no, as it was accurate. They then refused to verify me as a customer 🤣 to try and remove my review. The toys are incredibly poor treat packs are small and even sometimes £1 wagg treats. Keep your money and build your own! I was offered an upgrade to stronger toys, didn’t happen.”
“Very disappointed with buster box. Very misleading, each box has around £10 of crappy treats & toys. I got a 6 month subscription with buster box and we are on our 5th month and it is absolutely not worth the money at all. Each and every box has been fairly disappointing, with low quality, cheap toys and treats that if I bought myself, would be cheaper than paying the monthly subscription fee.
They advertise their treats as being high quality, good treats and that is blatant false advertising. The treats are usually packets of crappy treats you can get for £2 in a pound store with basically no meat content and all filler- I’ve not received one pack of treats that I would actually feed to my dog.
The toys are also not brilliant, though when I had contacted buster box with my complaints they ‘upgraded’ my box to include higher quality more durable toys, and since then the toys have been MUCH better quality, but before my complaint, I’d receive two plushy toys (not even dog toys) worth £1 or £2 each that i could have picked up in any toy store or pound store. In my recent boxes though I received better toys like a large rope, a tough chew toy, and plushies that were actually made for dogs. So, better, but still not great, and nothing even nearly worth the subscription price.
The only good thing and reason I haven’t cancelled my subscription yet is the subscription they give you to ‘vidivet’ which i have found very very helpful.”
