“I always find Caribu easy to deal with. Sizes are accurate, postage and delivery are within guarenteed timeframe and well packaged. I love buying their products.”
“Absolutely horrendous. Didn't even get my product, they sent the wrong rug, then tried every excuse under the sun as to why they couldn't find the rug that I had ordered.
As per their words, the warehouse staff aren't horsey... well you don't have to be horsey to ensure the correct item is being sent! Just read English!
Little to no investigation into what has happened and unable to send my rug as no more stock.”
“Excellent my parcel went missing. Caribu offered to refund my money, send the combo's again. The reason I order from Caribu is the quality of their product. So I asked for the combo's. They arrived rather rapidly. Which which awesome as the horse I wanted it for, as the unbranded combo I had on him the top chest buckle snapped and the combo was falling apart on my horse. Love the quality of the hardware used on their rugs.
Thank you customer service for taking care of my missing rugs.”
“The Carabu Flinders rainsheet is the best rainsheet I have brought, I have found them to be perfect for spring and autumn, my horses don't sweat in it,and they are warm, also great for extra warmth over existing rugs. Love them.”
“Excellent customer service! Great buy!
It was too small for my mino but I asked for an exchange and they have organised that for me. Easy process and not stressful. Love it, thank you!”
