Car Mats UK Reviews

Name: Car Mats UK
Address: Unit 1a Bestwood Road, Brookhill Industrial Estate, Pinxton, Nottinghamshire
Rating: 4.65

4.7 Rating 7,665 Reviews

91 %

of reviewers recommend Car Mats UK

4.7

Based on 7,665 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 79%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

7772131313

Email:

accounts@mto-uk.com

Location:

Unit 1a Bestwood Road,
Brookhill Industrial Estate,
Pinxton
Nottinghamshire
NG16 6NT

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Car Mats UK 5 star review on 12th January 2025

S Harfield

Car Mats UK 5 star review on 29th November 2024

S Schmitz

104

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to use website, good quality and fast delivery, all for a fair price. They also fit like a glove!”

Helpful Report

Posted 1 day ago

“Lasted a few days before the fixing valcro came off, 6 months till the stitching has come off. Waste of £60”

Helpful Report

Posted 1 month ago

“Does this company actually exist. Ordered my mats over a month ago, still not received. Telephone number doesn’t exist, they don’t reply to Facebook messages or emails so I wouldn’t consider ordering anything…”

Helpful Report

Posted 1 month ago

“Absolutely terrible customer service, no phone number, missing item that I paid for but dosnt look like I'm going to get it. Filled in form for them to get back to me which they did after a week but herd nothing since. Would never use again or recommend”

Helpful Report

Posted 1 month ago

“Order still not received after a month, no tracking and have sent support 4 emails with no responses shocking customer service”

Helpful Report

Posted 1 month ago

“My boot cover arrived in good time however one side panel had the Velcro strip sewn in incorrectly. I received a response that it was supposed to be like that, but if that was the case why aren’t both sides the same!! All further correspondence has been ignored. So buy from this company at your own discretion!”

Helpful Report

Posted 1 month ago

“I ordered and paid for embroidered car seat covers. They were not embroidered. No response to my messages.”

Helpful Report

Posted 1 month ago

“Avoid - ordered a boot liner on 26th Feb, no response from multiple emails, phone number is disconnected. I assume they have gone out of business, but the website will still take your order. Disgusting.”

Helpful Report

Posted 2 months ago

“DO NOT USE, placed an order on February 25th for van mats with express delivery, no tracking number sent, no updates and still no delivery as of March 14th. Emailed multiple times with no response, no phone number to call, going through credit card to get a refund.”

Helpful Report

Posted 2 months ago

“Quick delivery,price was good and item is good quality.”

Helpful Report

Posted 2 months ago

“Very pleased with the seat cover fit and the quality - and the price!”

Helpful Report

Posted 2 months ago

“Good solid company to deal with”

Helpful Report

Posted 2 months ago

“I ordered a rear seat cover and car mats from CarMatsUK. The rear seat cover arrived promptly and fits well, but 3 weeks on I am still awaiting the car mats and a response from the email that I have sent to advise of the situation. A good old fashioned telephone number would be gratefully received so that I could talk to a human.”

Helpful Report

Posted 2 months ago

“Good quality, reasonable price, seat covers fitted well.”

Helpful Report

Posted 2 months ago

“Car seat covers were good BUT they had the wrong address on the package! The right address on the document on the inside but delivered to the wrong address.....”

Helpful Report

Posted 2 months ago

“The boot liner ftted and plastic tray my Honda HRV very well and have proved strong and effective in coping with dog hair and mud. They are sturdy, easily cleaned and easy to remove and re-install. Even when in place, they do not inhibit access the spare wheel/tool area below. Would definitely buy again.”

Helpful Report

Posted 3 months ago

“My order has not been delivered. I have not received a refund.”

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Posted 3 months ago

“Quick delivery. Brilliant rubber mat for my boot. Very pleased”

Helpful Report

Posted 4 months ago

“Appalling customer service, never received mats , no reply’s to emails , not contactable by phone , will never deal with this company again.”

Helpful Report

Posted 4 months ago

“All good arrived in good time and fit perfectly in my new Macan S. Great winter mats that look robust, so happy with the purchase.”

Helpful Report

Posted 4 months ago

Car Mats UK is rated 4.7 based on 7,665 reviews