Car Mats UK Reviews

Name: Car Mats UK
Address: 4, Kings Mill Way, Mansfield, 4, Kings Mill Way, Mansfield, Nottinghamshire
Rating: 4.68

4.7 Rating 7,292 Reviews

92 %

of reviewers recommend Car Mats UK

4.7

Based on 7,292 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 84%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Visit Website

Phone:

01623 645100

Email:

tracy@mkr-uk.com

Location:

4, Kings Mill Way, Mansfield,
4, Kings Mill Way, Mansfield
Nottinghamshire
NG18 5ER

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Car Mats UK 5 star review on 3rd May 2024

S Draper-Todkill

Car Mats UK 5 star review on 21st March 2024

R Wilson

Car Mats UK 5 star review on 17th March 2024

Car Mats UK 5 star review on 15th March 2024

H Golton

Car Mats UK 5 star review on 9th March 2024

A Towlerton

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“When opening in the bag, one of the black studs was broke. It looks like it wasn't done properly in manufacturing. I have to glue it back on for it to work proper disappointed.”

Helpful Report

Posted 3 weeks ago

“Only 2 stars and that’s down to quality of material but disappointed with the fitment, does not match the floor pan shape at all”

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Posted 4 weeks ago

“20 days for delivery and difficult to get a response. Emails returned under a job ticket and when I called there was a fault in the line. Customer comms could be better.”

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Posted 1 month ago

“What you sent wasn't as shown inteh foto and isn't as good. I am diappointed!”

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Posted 1 month ago

“Okay, but I bought the Deluxe mats for £54.99 and to be honest I can't see any difference between these and the Luxury I bought last year for £32.99. Maybe they sent the wrong ones or theres just very little differnce in quality between Deluxe and Luxury?”

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Posted 2 months ago

“For a product which I have waited for a while to he made, as identified as made to measure, it is not. Cut to short in some areas and not enough off in others. Images will be attached. Not happy at all”

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Posted 2 months ago

“Fast delivery within 48 hours of ordering, but poor quality fit with 2 out of 5 mats for my Ford Fiesta 2023 model - passenger footwell (too big at right top corner) & boot (too big side to side and front to back). I have not cut either of these mats yet in case they can be replaced with correct size mats. See photos.”

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Posted 2 months ago

“What can I say. I made the order on the 13th and I get an email on the 18th to write a review even though my order hasn't ever arrived 😕”

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Posted 2 months ago

“Overall easy site to use to make your order just unfortunately not happy with my purchase”

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Posted 2 months ago

“Unfortunately I haven’t received them yet which is quite disappointing.”

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Posted 2 months ago

“I ordered navy blue mats with a blue trim but received black mats with a blue trim even though the sticker says navy blue”

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Posted 3 months ago

“fixing holes not correct distance apart not pleased.”

Helpful Report

Posted 3 months ago

Hi Robert, We are sorry to hear of the issue you are experiencing with your order highlighted to us by your review. We have not been notified of any issues with your order and when order issues are brought to our attention, our customer service department take great pride ensuring the issue(s) are resolved as quickly and efficiently as possible. Please can we encourage you to contact our customer service department on support@carmats-uk.com or provide us with your order reference number? We will get the customer service supervisor to give you a call. Kind Regards Car Mats UK

Posted 3 months ago

“Mat doesn’t fit properly and the holes don’t line up. Fits in the vehicle just about with some wiggling but not flat. Not the best.”

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Posted 4 months ago

“Second time ordering, product is great but customer service is poor. I had to chase no less than three times for an update to my order and it was seriously late. No apology.”

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Posted 5 months ago

“Took 3 weeks to receive instead of 3-5 working days as stated on web site, no communication after a couple of emails sent to see when I could expect.”

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Posted 5 months ago

“The holding holes are cut out in the wrong place”

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Posted 5 months ago

“Delivery time was too long. The mat was not the right size for my car.”

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Posted 5 months ago

“Hi, [Order #146820] (20 October 2023) Driver side mat does not fit correctly. The mat pops out of the hole.”

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Posted 6 months ago

“Ordered a set of mats and paid for boot liner got my delivery 2 weeks later no boot liner in the delivery”

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Posted 6 months ago

“The purchasing was no problem but delivery was another matter, yodel eventually delivered on the 3rd attempt as they required a signature and was not able to leave with a neighbour or shed, a bit much for a seat cover”

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Posted 6 months ago

Car Mats UK is rated 4.7 based on 7,292 reviews