Car Mats UK Reviews

Name: Car Mats UK
Address: Unit 1a Bestwood Road, Brookhill Industrial Estate, Pinxton, Nottinghamshire
Rating: 4.65

4.7 Rating 7,676 Reviews

91 %

of reviewers recommend Car Mats UK

4.7

Based on 7,676 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 79%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

7772131313

Email:

accounts@mto-uk.com

Location:

Unit 1a Bestwood Road,
Brookhill Industrial Estate,
Pinxton
Nottinghamshire
NG16 6NT

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Car Mats UK 5 star review on 12th January 2025

S Harfield

Car Mats UK 5 star review on 29th November 2024

S Schmitz

104

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“From ordering, the mat took a long time to come, but my husband seems pleased with it. Ordered on the 2nd April, received on the 22nd April. Not happy at all that the mat was left outside the front door one evening, we were in the whole time but no-one knocked at the door. It could have stayed there all night.. we would never have known. Would have also liked an email to say delivery would have been at a certain time on that day.”

Helpful Report

Posted 2 years ago

“No information of who being shipped by.”

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Posted 2 years ago

“I brought these mats for an MG3 and it doesn’t fit the clips inside the relevant car.”

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Posted 2 years ago

“Took a lot longer than expected i.e. the 9 days they quote. Took about 3-4 weeks Bought some rubber mats, they look lovely to be fair but can't put them in the car yet as they f'ing stink. Not just a rubber smell but it's something else, my eyes started watering when in same room as them. Read the site and says hang out for a few days in good sunshine, so trying that at the minute. Also, bit annoyed they attach a "CarMats.uk" tag to the driver side mat. If I can get rid of the stink I will cut that off. Also if I get rid of the stink might be able to measure up to car to see if they actually fit. Cheers!”

Helpful Report

Posted 2 years ago

“Ordered full set of covers for a ford galaxy. Paid to have them embroidered! Arrived quickly! Unfortunately not embroidered. Tried to call many times and also left a message but no response. Shame as the seat covers are a decent quality.”

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Posted 2 years ago

“Still waiting for them”

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Posted 2 years ago

“I can't believe this cost so much money we paid nearly £110 and it won't fold flat with the seats on our S3 sportsback. Not that impressed at all. Not sure what I was going to get but I expected more than this.”

Helpful Report

Posted 2 years ago

“Came in decent time, shame about the quality of the pruduct. Ordered red and black trim on rubber mats, received a definetly pink and black trim. Took almost a week to get back in touch with me, nothing they can do about it as the images on the website (advertised as black and red and clearly shown as that) are just "example" images and the red and black I received is what they have. Have me a very generous(not) offer of buying a new set for 25% + postage but if there stock is different to the images online, I'll be ordering from a company that isn't colorblind.”

Helpful Report

Posted 2 years ago

“Unfortunately I will be returning the car rear seat cover as it is definitely not to fit my Mini1 as advertised. I have spoken to Car Mats customer service and sent photographs. I will be returning the cover and I am advised will be reimbursed in full.”

Helpful Report

Posted 2 years ago

“Quite disappointed in view of the money paid, item arrived as scheduled but am afraid to say it's ill fitting. There is quite space that the mat doesn't cover to the edge of the door step on both sides, and also the lip between the step and the wheel arch isn't covered at all, surely this is important as it receives the heavy traffic of getting in and out. The piece between the seat also looks naff having more of a gap at one side than the other.”

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Posted 2 years ago

“Took 4 weeks to come”

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Posted 2 years ago

“Express delivery came a week late. The carpet was way less than 6m2 what I ordered... Tried to contact multiple times nothing.”

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Posted 2 years ago

“Location of holes for fixings are incorrect for 2013 Lexus 450h f-sport.”

Helpful Report

Posted 2 years ago

“The drivers mat does not fit at all. It's doesn't clip in and is to short”

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Posted 2 years ago

“The quality is decent and as expected for a budget car mat....but, they don't fit that well and the heel pad is in the wrong position and actually makes it harder to drive comfortably.”

Helpful Report

Posted 2 years ago

“I found the order pending/out for delivery emails a bit confusing and didn’t really understand why my order wasn’t processed until a few days after my order. The product I received is of very good quality and fits size wise but the oval fittings are too thick to be able to be twisted and locked in position.”

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Posted 2 years ago

“Unfortunately despite picking the correct mats for my car the fitting holes didn't line up for the rear set which was disappointing.”

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Posted 2 years ago

“Not what I was expecting at all. Iv had boot liners in the past and this is poor quality. Really think fabric and the sticky tape that comes with it does not stick to the car very well. Only had it a few days and it's already came off a few times.”

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Posted 2 years ago

“The quality of the seat cover seems fairly good, but the fit is really not great.”

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Posted 2 years ago

“I am very pleased with the quality and service but the mats do not have the holes in the right place for my 2023 MG5 EV Estate. The holes are too close together and therefore cannot be secured firmly. Can something be done about it? I have left a message by phone.”

Helpful Report

Posted 2 years ago

Car Mats UK is rated 4.7 based on 7,676 reviews