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Car Mats UK Reviews

4.7 Rating 7,318 Reviews

92 %

of reviewers recommend Car Mats UK

Company Reviews

Product Reviews

4.7

Based on 7,318 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 84%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Visit Website

Phone:

01623 645100

Email:

tracy@mkr-uk.com

Location:

4, Kings Mill Way, Mansfield,
4, Kings Mill Way, Mansfield
Nottinghamshire
NG18 5ER

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Car Mats UK 5 star review on 3rd May 2024

S Draper-Todkill

Car Mats UK 5 star review on 3rd May 2024

S Draper-Todkill

Car Mats UK 5 star review on 21st March 2024

Car Mats UK 5 star review on 21st March 2024

Car Mats UK 5 star review on 17th March 2024

Car Mats UK 5 star review on 15th March 2024

Car Mats UK 5 star review on 9th March 2024

79

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very poor email communication. The mats were dispatched after more than two weeks and only after I contact support asking what had happened. No reasoning or apologies in the email, just a dispatch communication. The mats finally arrived after near 3 weeks since placing the order.”

Posted 9 months ago

“Can't comment on the quality of the mats as they still haven't arrived despite being ordered 18 days ago!”

Posted 9 months ago

“Took 4 days to advise me the material/colour I ordered was not in stock so could either change the colour or have a refund. When I replied I asked if they could give an idea when the revised order would be shipped as I work 70 miles away and asked for a note to be added to the order that if nobody was in to leave with a neighbour. If this was done it didn't work as the Yodel driver would have not done so if I hadn't answered the ring doorbell I have I have not tried the mats yet as I'm currently in hospital”

Posted 9 months ago

“Quality very good , awful delivery Ordered on 8 July , recive it on 20 July”

Posted 9 months ago

“The mats themselves are very good, however, the service not so much. I paid £5.99 for express delivery which I was informed would be delivered in 3-5 business days. Two weeks later, they finally arrived. I called the phone number listed on the website on multiple different occasions, none of which were answered.”

Posted 9 months ago

“Not received items yet now 10 days”

Posted 10 months ago

“Ordered on 7/7/23 still have not received the order 18/7/23”

Posted 10 months ago

“The car mats are good quality. But not the ones i ordered. They are for my car.but had no union flag on mats and not black and white pipping.just back. Just make sure the order is right.”

Posted 10 months ago

“The drivers seat mat doesn’t fit properly”

Posted 10 months ago

“It does not fit the Nissan Qashqui 2020. Far too big!”

Posted 10 months ago

“Paid £5.99 for express delivery which took almost a week! Options for delivery on this review platform doesn’t give option for true amount of days, options are ‘within 5 days or over a week’z. Mine was 6 days. Don’t know who delivered as mats were thrown over gate. Checked door video and nobody came to door”

Posted 10 months ago

“have not yet received them”

Posted 11 months ago

“Ordered on 30th May 2023, and now being asked to review the product and service when I don't even have them yet.”

Posted 11 months ago

“Not model specific for Audi A1 as drivers Matt is way to short and quality is poor and these were not even the cheapest ones verybi happy”

Posted 11 months ago

Good morning, We are very sorry to hear you are having a fitment issue with your order. We can see you have not contacted us. Please could you email us on support@carmats-uk.com with pictures of the issue you are having, our customer service team will be happy to resolve this. Kind regards Car Mats-UK

Posted 11 months ago

“The quality of the mats is good but the passenger mat has no location lugs so the mat just moves around the foot well, not good, my previous mats had lugs so don't know why these havent.”

Posted 11 months ago

“Not even close! Tried fitting the mats last night, it's like they were designed for a completely different vehicle. I'll be looking for the correct product to be supplied or a full refund. 2 stars due to the product quality, shame about it being the wrong product!”

Posted 11 months ago

“Took ages to come”

Posted 1 year ago

“Order placed 30th April, I can appreciate that Monday 1st was a Bank Holiday, your website states, that you will try and dispatch within 48hrs. Contacted your company by phone 12th May. To be told my order was with courier's, a package arrived Saturday 13th only 1 set of car mats, I had ordered 2 sets of Car mats. I'm now wondering if the other set has been manufactured or if there going to arrive in the near future?”

Posted 1 year ago

“Very long time delivery”

Posted 1 year ago

“Product is decent, service was not as described and mats arrived 2 weeks late, and only after I had called to enquire where they were.”

Posted 1 year ago

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Car Mats UK is rated 4.7 based on 7,318 reviews