Christy Reviews

Name: Christy
Address: 6TH FLOOR, REAR WING, REGENT HOUSE, 34B HEATON LANE, Stockport, Manchester
Rating: 4.72

4.7 Rating 2,482 Reviews

93 %

of reviewers recommend Christy

4.7

Based on 2,482 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

07516161097

Email:

Amit.jain@Christy.co.uk

Location:

6TH FLOOR, REAR WING, REGENT HOUSE,
34B HEATON LANE,
Stockport
Manchester
SK4 1BS

Write Your review

Tell us how Christy made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Christy 5 star review on 27th February 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered a dressing gown in a large and it arrived and was too big so i sent it back and have not yet received a refund of £60”

Helpful Report

Posted 2 years ago

“Sold towels when it wasn’t in stock. Had to wait over a week for delivery!”

Helpful Report

Posted 2 years ago

“Disgusting service, ordered sixteen bath towels and they never came so I asked for a refund. After numerous emails being past from one department to another they said they would give me replacement ones but I kept telling them I wanted my money to be refunded and they still sent out the replacements. I told them I don’t want them as I am getting them from elsewhere and now I am in another battle with them to try and return them and get my money back. These emails have been ongoing now everyday for weeks and I think it’s disgusting how they treat their customers.”

Helpful Report

Posted 2 years ago

“Colour of bathrobe was nothing like the colour shown on the website. No returns label was included in the order, although I was told it should have been. Christy very slow to process refund.”

Helpful Report

Posted 2 years ago

“Still not received after 2 weeks”

Helpful Report

Posted 2 years ago

“Well considering I'm still waiting for my order from the 5th of January, any expectancies?”

Helpful Report

Posted 2 years ago

“Delivery shocking”

Helpful Report

Posted 2 years ago

“I placed my order 3 weeks ago. I have still not received it. Customer services are not helpful & the repeated response has been they will pass the information to the concerns team. I asked for the complaints process and no one knows. I asked for a manager to phone me and that cannot happen either!! Very disappointed!”

Helpful Report

Posted 2 years ago

“Still waiting for my order. Been nearly a month. Have contacted customer services 5 times. May be getting somewhere now as order is with customer resolution team. However - it's still not been posted.”

Helpful Report

Posted 2 years ago

“Half the order didn’t arrive. I had to write and telephone to ask for it to be sent.”

Helpful Report

Posted 2 years ago

“Order Didn’t arrive”

Helpful Report

Posted 2 years ago

“Order was not delivered but shipped back. But still no refund after 10 days… after a call they told me they will investigate. Cancelling payment with bank”

Helpful Report

Posted 2 years ago

“My item did not arrive and I was told to reorder! I didn’t bother!”

Helpful Report

Posted 2 years ago

“Usually a big fan of Christy towels but not this time. Ordered black towels online but those that arrived were navy blue. Sent them back and company is delaying my refund. Chased the refund a couple of weeks ago and was told my return had been received but the refund would not be done until 14 December. It is now 19 December and no sign of any refund. Very disappointing service.”

Helpful Report

Posted 2 years ago

“I was looking for a bale of towels. I clicked on Christy and found the towels I was looking for. It stated 2 hand towels and 2 bath towels, so I ordered them. When I got my parcel I thought ok the towels must be very thin then. I opened my parcel to find just one hand towel. Where the luxury is I don't know. I won't be buying from there again.”

Helpful Report

Posted 2 years ago

“Web links sent by Christie's were inaccurate. They suggested a delivery data but also showed hadn't been shipped. We had to ask multiple times where our towels were & the responses were not very polite or helpful When the towels did arrive they were lovely”

Helpful Report

Posted 2 years ago

“The parcel arrived - the cushions have marks on them! It’s disappointing that the order wasn’t checked before being sent out!”

Helpful Report

Posted 2 years ago

“We did not receive this item until 8/12/22, (ordered on 30/11/22) Evri are beyond useless, other delivery firms are available. Good quality towels at a great price, shame about the cdourier.”

Helpful Report

Posted 2 years ago

“1st order was returned to sender by EvRi because it was "larger than expected". 2nd order was also returned to sender by EvRi because it was "larger than expected" despite proactively flagging this problem to Christy. They gave me a discount code but could not provide any assurances about delivery. Currently awaiting delivery of my 3rd order..... fingers crossed! To summarise - sales website is good but then is let down by poor logistics.”

Helpful Report

Posted 2 years ago

“Damaged packaging late delivery”

Helpful Report

Posted 2 years ago

Christy is rated 4.7 based on 2,482 reviews