Citizen Watch UK Reviews

Name: Citizen Watch UK
Address: Citizen House, 7 Ashville Way, Berkshire, Wokingham
Rating: 4.78

4.8 Rating 1,556 Reviews

95 %

of reviewers recommend Citizen Watch UK

About Citizen Watch UK:

Citizen, a trusted name and brand leader in the watch industry for over 100 years, is known the world over for its uncompromising values: technical precision, innovative mindset, quality craftsmanship and design excellence. The first to create quartz crystal and titanium timepieces, Citizen was also an early pioneer in advocating for the environment, launching the first light-powered watches with proprietary Eco-Drive technology in 1976, thus adding eco-mindful as a core value.

Citizen takes a forward-thinking, socially responsible and inclusive world view: creating quality timepieces at superior value for all citizens of the world to enjoy every minute of their time. And our deep-rooted respect for self-development guides our corporate philosophy: Better Starts Now. Whether it’s creating a better product, a better customer experience, a better planet, Citizen embraces opportunity and growth.

Visit Website

Phone:

0118 989 0333

Email:

support@citizenwatch.co.uk

Location:

Citizen House,
7 Ashville Way,
Berkshire
Wokingham
RG41 2PL

Citizen Watch UK 5 star review on 14th January 2026

317

Anonymous

Anonymous // 01/01/2019

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English

“Quality products and clear user guides.”

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Posted 4 months ago

“Yet another fantastic watch from Citizen Watch UK. Excellent price. Arrived very quickly with up to the minute courier updates. The experience of owning a Citizen eco-drive watch is matched by the service provided by the company. I would not purchase any other type of watch from any other supplied. Citizen Watch UK = Excellence!”

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Posted 4 months ago

“My watch is superb, keeps great time, is easy for a 75 year-old to use and the service from Citizen beyond reproach.”

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Posted 4 months ago

“One of the best addition to my citizen watch collection value for money on sale”

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Posted 4 months ago

“August 2025. Have bought direct from your website many times before. Excellent prompt service and despatch as usual. You never fail to impress.”

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Posted 4 months ago

“I purchased a Promaster Skyhawk A-T. I love the technology in these watches - never needs a battery and is always accurate to the second due to atomic timekeeping. If the watch can also look good then you've got an amazing timepiece and I think this Promaster looks stunning! It feels heavy, like there's real build quality gone into it, and I gave Citizen my wrist size when I ordered so the metal strap was ready to wear straight out of the box - what a brilliant service! I'd recommend using their cut-out measuring tool which gave me a very accurate measurement and the watch fits perfectly. I'm very happy with my purchase and for all the features and complications in the watch it's incredibly good value. If you're thinking about getting one then I'd strongly recommend it - you certainly won't regret it. I've already got my eye on another one...”

Citizen Watch UK 5 star review on 20th August 2025

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Posted 4 months ago

“Excellent customer service and fast delivery. Very happy with the watch i purchased.”

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Posted 4 months ago

“A lovely watch!”

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Posted 4 months ago

“Lovely watch, was delivered very quickly. Very pleased with the service.”

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Posted 4 months ago

“A first class service from a first class company. Excellent watches, with a very easy website to navigate, place an order with and fast delivery. All round brilliant.”

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Posted 4 months ago

“So pleased with my gold eco drive ! Great design and really pleased with the quality finish”

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Posted 4 months ago

“Lovely watch! Good customer service. Very happy.”

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Posted 4 months ago

“Very pleased with the watch which was a 70th birthday present for my ex RAF husband. Excellent service with deliver, very happy.”

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Posted 4 months ago

“Great style. Really great colour.”

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Posted 4 months ago

“Had an old dive watch that unfortunately couldn’t be serviced. No drama though watch promptly returned along with an apology and discount code for a replacement.”

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Posted 4 months ago

“Excellent service. Website very user friendly. Quick delivery. Hubby delighted with watch as birthday gift.”

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Posted 5 months ago

“Bought this as a birthday present for my son's 18th, he is delighted with it. The watch just oozes class in the way the mechanics work and it looks great. It's also a nice size, not too big and clunky.”

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Posted 5 months ago

“Fab watch! My teenage son loves it both aesthetically and functionally - super happy customer!”

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Posted 5 months ago

“My watch was delivered within 4 business days from when I ordered, and this included the band length being adjusted. The watch was well presented and I absolutely love it, wearing it every day. My first Citizen watch and would definitely go back again. If I had one grumble, it would be that the instructions had to be downloaded instead of being supplied in the beautiful presentation box.”

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Posted 5 months ago

“Nice watch that i am very happy with. It looks so good on my wrist and i have had many comments on how nice it looks.”

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Posted 5 months ago

Citizen Watch UK is rated 4.8 based on 1,556 reviews