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Citizen Watch UK Reviews

4.8 Rating 1,556 Reviews
95 %
of reviewers recommend Citizen Watch UK
Read Citizen Watch UK Reviews

About Citizen Watch UK:

Citizen, a trusted name and brand leader in the watch industry for over 100 years, is known the world over for its uncompromising values: technical precision, innovative mindset, quality craftsmanship and design excellence. The first to create quartz crystal and titanium timepieces, Citizen was also an early pioneer in advocating for the environment, launching the first light-powered watches with proprietary Eco-Drive technology in 1976, thus adding eco-mindful as a core value.

Citizen takes a forward-thinking, socially responsible and inclusive world view: creating quality timepieces at superior value for all citizens of the world to enjoy every minute of their time. And our deep-rooted respect for self-development guides our corporate philosophy: Better Starts Now. Whether it’s creating a better product, a better customer experience, a better planet, Citizen embraces opportunity and growth.

Visit Website

Phone:

0118 989 0333

Email:

support@citizenwatch.co.uk

Location:

Citizen House,
7 Ashville Way,
Berkshire
Wokingham
RG41 2PL

Anonymous
Anonymous  // 01/01/2019
Customer service was excellent and the watch itself - ‘Chef’s Kiss’
Helpful Report
Posted 4 months ago
Bought the watch for my brother in law, absolutley perfect would definately order again!
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Posted 4 months ago
Beautiful stylish watch that takes you from daytime causal to evening/ night out.
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Posted 4 months ago
Really pleased with this watch. We'll put together. Looks great for any occasion.
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Posted 4 months ago
Citizen watch is my first watch and it's really worth buying and its unbeatable quality. Watch stunning Looks and ecodrive technology is a way to Go.
Citizen Watch UK 5 star review on 4th September 2025
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Posted 4 months ago
We were looking for a watch to give to my mother's friend for his birthday. He helps to take care of mum and the family wanted to give him a token to show our appreciation A stroke left him with cognitive difficulties, so I wanted to get a watch that was "set and forget" as I knew he would struggle to make changes on months with less than 31 days, so the World Time Perpetual Calendar AT seemed perfect The watch arrived quickly and looked good. After about 30 minutes of resetting the hand positions and setting it up, it had received the radio signal from Frankfurt and was ready to be wrapped up Mum's friend was overwhelmed with the watch but said he'd never been lucky with watches as the batteries always run out. When I told him this one was solar powered and didn't ever need a battery he could hardly believe it!
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Posted 4 months ago
Brilliant service and delivered quickly
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Posted 4 months ago
Great watch! Looks amazing. Weight and size are perfect for my taste!
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Posted 4 months ago
I love the watches I made a gift of the Star Wars version and my son-in-law loved it. thanks
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Posted 4 months ago
Good website Always been impressed with the quality and value of Citizen watches Fast delivery
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Posted 4 months ago
Very good quality
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Posted 4 months ago
Bought a Citizen Ecozilla on the yellow strap. Its a big watch, so not for everyone, but I love it.
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Posted 4 months ago
It's a lovely watch, weighty, and nicely finished. Delivered quickly and beautifully packaged. I did lots of research into watches at a similar price point before buying and I'm really pleased with my choice.
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Posted 4 months ago
Bought for my sons 21st birthday as he said he wanted a watch just like my citizen eco drive. He was really pleased with it.
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Posted 4 months ago
What attracted me to this watch was that it looked really smart. I already have a citizen eco drive watch so wanted another better model. I do not fully understand all of its features yet but am like a kid in a candy store with it.
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Posted 4 months ago
Very stylish, fantastic looking watch, love the eco drive
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Posted 4 months ago
I bought this watch for my teenage daughter who is absolutely delighted with it. Once the strap was adjusted (I couldn't do this, despite following the simple Citizen video showing how to easily remove links, as the fixings were too stiff for me), she set the time and date easily and the watch hasn't left her wrist since. The online purchase was straightforward and the recorded delivery was secure too. The eco-drive watch was in the sale so the price will cancel itself out buy not having to renew the battery every couple of years. Win-win!
Citizen Watch UK 5 star review on 29th August 2025
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Posted 4 months ago
f you’re after a stylish, well-built timepiece—especially one powered by Eco-Drive—that offers great value, Citizen Watch UK stands out. Their ordering process and product presentation impress many.
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Posted 4 months ago
Excellent customer service/after sales care and top quality time pieces.
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Posted 4 months ago
Fits really well, this is my second diamond watch, it keeps perfect time and is easy to keep the light levels up for energy replenishment. Very happy with it.
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Posted 4 months ago
Citizen Watch UK is rated 4.8 based on 1,556 reviews