“I attended the Broughty Ferry branch last Thursday afternoon for my check up. The service provided by all of the members of staff was absolutely outstanding - exemplary. It is clear that you have perfected the art of customer care and delivered this to the highest possible standard. It is greatly appreciated. Thank you!”
“Emma was welcoming and gave my glasses a much-needed clean. I found Rebecca very thorough and efficient with my eye test. Thankfully no need yet for replacement glasses.”
“The eye test was very thorough. I received very good and friendly service and help to find the frames and lenses best suited to me. I was very pleased with my new glasses.”
“As always, a professional team and a warm welcome. The Optometrist has a lovely manner and explained clearly the purpose and results of the various tests and the scan.”
“I had a really refreshing experience at Clelland and Boyd in Broughty Ferry. The space was really clean, with lovely decor and amazing illustrated murals on the wall which I loved! Props to the artist 👏
The actual exam was excellent too, the optician really explained in detail everything they were doing and seeing throughout my exam, all on modern equipment and very thorough. And when my baby started to fuss one of the team even walked her around the office so I could finish my appointment without distraction, thank you 🙏
I didn't have time for the consultation to find the perfect frames (fussy baby, remember), but they were happy to book me in for another day and asked me some of my likes and dislikes so they could make sure they'd have frames in from their other stores that they thought I'd like. Looking forward to it!”
