“Really good. Very welcoming, friendly staff with an excellent optician who explained everything. I also took my mum with dementia in and she was made to feel relaxed and at ease while getting her eye test.”
“Super lovely and accommodating staff. As someone who is queer and neurodivergent, I felt respected and welcomed.
I have always found the staff friendly and competent and my latest visit was no except.
All are very knowledgeable in their own areas and exceptionally helpful.”
“Susan at the Broughty Ferry branch provides, what I rate, the best customer service possible. Susan is always welcoming and smiling. She treats every customer in the same manner whatever they have come in to do. Thank you Susan”
“There was a friendly welcome which put me at my ease. Ms Frames was very helpful and explained exactly what she was doing and why which was appriated. She was very personable and kind.”
“Friendly,thorough and efficient. Didn't push new specks when not needed unlike some opticians.
My husband went and a problem was founded he was seen by a doctor in Ninewells within an hour thanks to the optician. M Robertson”
“Always feel that I have been very well cared for and the attention to detail to spot any problems is always excellent. I am so grateful for all the care I have been given.”
“First appointment and absolutely delighted with the staff and the thoroughness of the examination. I felt I had received a thorough examination and was dealt with respect and total care from the minute I entered the Boutique until I left. I chose what I would say beautiful glasses and also sunglasses and am delighted with the range of choice and also the care taken when being fitted for them. I can’t wait to collect them and start wearing them. Huge thank you to all the staff and will absolutely recommend to family, friends and colleagues. An excellent optician is a rare find and too often people opt for budget over excellence which I have done. No longer I shall give my eyes the care they require and deserve. Thank you once again for your time and care.”
