“I felt the assistant was very thorough, and not at all pushing me to upgrade my glasses. So I very different from my last experience when I didn't want to upgtade until my cataracts were done. I was just told very unkindly that I wasn't legal drive, and then she just assustNt walked away and left me, didn't as me how I would get home, offer to offer to arrange a taxi for me, an elderly woman in her late eighties, this was after my husband and I had spent thousands over the years as loyal customers buying the best upgrades every time. I felt really different with this lady, i highly recommend her skill and attitude towards me, and felt I would come back and heed her recommendations.”
“I do not normally do feedback. If happy you won’t hear or see me.
Unhappy and you will see and hear me.
I will say that the friendliness from all the staff from reception through eye test and selection of glasses was very welcoming and encouraging.”
“You are always treated as an old friend by the very friendly and knowledgeable staff. My last visit was no exception. Thorough testing gives you confidence that your eyes are getting the best service available. Full marks for every aspect of an essential service.”
“I have recently visited Clelland & Boyd for an eye test and to have new lenses fitted to my spare glasses. The service could not have been better and I would absolutely recommend Clelland & Boyd to anyone looking for an optician.”
“I was made to feel at ease from the minute a walked in
I can’t remember her name but the person who helped me select suitable frames is so professional.
Thank you”
“Can't find anything to complain about; I've tried but annoyed that I can't! Maybe I'll be able to redeem myself next time!
Everything was fine thanks.
Collected specs last Saturday and forgot to leave biccies which I had with me, for the biscuit tin. Just been down to hand them in, .............. place in darkness with locked door!
x.”
“Simply the best opticians I have ever been with: there's no queue, their range of glasses is great with lots of fun styles and colours and they fit well. Eye tests are simple and comfortable (as much as they can be), while fitting is done with attention to wearing comfort. It's simple to make appointments and payment can be spread over months, interest-free. What's not to love?”
“Could not have been better - had managed to get a foreign object trapped in the upper lid following tree cutting and was advised to see C&B who are I believe dispensing opticians. Thanks exceptional efforts of Susan the receptionist in the Broughty Ferry branch I managed to secure an appointment that day ! Issue sorted efficiently restoring discomfort-free vision. Can’t recommend them enough”
