“Really good. Very welcoming, friendly staff with an excellent optician who explained everything. I also took my mum with dementia in and she was made to feel relaxed and at ease while getting her eye test.”
“Super lovely and accommodating staff. As someone who is queer and neurodivergent, I felt respected and welcomed.
I have always found the staff friendly and competent and my latest visit was no except.
All are very knowledgeable in their own areas and exceptionally helpful.”
“Susan at the Broughty Ferry branch provides, what I rate, the best customer service possible. Susan is always welcoming and smiling. She treats every customer in the same manner whatever they have come in to do. Thank you Susan”
“There was a friendly welcome which put me at my ease. Ms Frames was very helpful and explained exactly what she was doing and why which was appriated. She was very personable and kind.”
“Always feel that I have been very well cared for and the attention to detail to spot any problems is always excellent. I am so grateful for all the care I have been given.”
“Very welcoming and excellent optometrist. However, disappointed that they do not offer a range of glasses that are more reasonable rather than high end. It is surely an opportunity missed.”