“My visit to Clelland and Boyd was fantastic. The staff are all so welcoming and knowledgeable, and the selection of glasses is fab!
I highly recommend coming here for glasses, even if you’ve had your eyes tested elsewhere.”
“I wanna tell you most sincerely that you're very warm and wonderful people and I'm looking forward to seeing you again after I've had my cataract op later this year.
Nigel Brown”
“The eye test itself was excellent. Thorough, informative, professional, interesting., individual and very focussed on me.
After that it was a huge disappointment. No longer focussed on my requirements. More about how much money I could be persuaded to spend.. Interesting that the amount I would have to pay was given as a total with the individual costs rushed through verbally. It would have been far better to have a written and itemised bill which could be questioned. I was 'amused' to have to question if the total included the extra £25 for my comprehensive test. It didn't and was the one part I was more than happy to pay. The question of whether I wanted to pay the full amount owing then or only half should have been the other way around. Overall, apart from the eye test, thus was very disappointing. I write this as requested, before I receive my glasses back.”
“Always a very friendly, supportive and personalised experience from all staff. Staff spend time really getting to know customers. Would highly recommend! Thank you.”
“Excellent customer service from all staff on my visit. Popped in to book appointment to have glasses fitted and they saw me straight away. Everyone loves my new glasses , thank you Anthony for your guidance and expertise.”
“Excellent. I was delighted that my new spectacles arrived so quickly as I had broken my previous pair. I have been a customer for a long time and appreciate the friendly and professional treatment I received.”
“On my arrival Anthony took my glasses, speedily returning them the cleanest I've known! Rebecca very efficient in assessing current condition of my eyes. Gave useful advice on way forward with cataract removal.”
