Clickinks Reviews

Name: Clickinks
Address: 107 Commerce St, Lake Mary, Florida
Rating: 3.78

3.8 Rating 429 Reviews

67 %

of reviewers recommend Clickinks

3.8

Based on 429 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 72%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

Visit Website

Email:

contactus@clickinks.com

Location:

107 Commerce St,
Lake Mary
Florida
32746-6206

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have always ordered from this online company in the past. Now, my order was wrong and the representatives were rude ( Monica, Constine, Michal.) two days later still waiting for a return slip for the wrong product. I am also waiting for a refund. Sad…. Never again On there end they matched the wrong ink cartridge. I put in the right information.”

Helpful Report

Posted 1 year ago

Hi Lisa, Thank you for your review. Our sincere apologies if you feel that our operatives were rude to you. We believe in providing great customer service and any rudeness from any of our agents is and will not be tolerated. We will listen to any phone calls you made and deal with accordingly any agent who has broken the high standard of customer service we are known for and abide by. Unfortunately on this occasion it does look like you did make an incorrect order as the webpage for your printer has different cartridges advertised against the cartridges showing on your order invoice which is automatically generated when you make an order. The cartridges sent are the ones you did order but we will be providing a return label for you and this will be provided to you. Kind Regards John

Posted 1 year ago

“Had a very bad experience with ordering replacement cartridges for my Brother printer. When I inserted reapclemet cartridge into my printer received message "No ink cartridge' Went on line with clinkinks and asked Chat to help out. After initial message Chat kept me on line for 25 minutes and never came back. Then called Caht and after 15 minutes of waiting hung up. Clinkinks then sent me a trouble shooting process and still could not successfully loan reaplcement cartridge. Have asked for a refund and have not heard abcj from them. Terrible service!!”

Helpful Report

Posted 1 year ago

Hi Thomas, Thank you for your review. Our sincere apologies that you have had a number of issues happen when contacting us. Agents should and do usually respond to a customer on our chat forum within a minute. Unfortunately due to a technical issue our internet system went down when you contacted us and this is why the contact with agent was cut short and you were unable to contact us by telephone successfully. The agent you were chatting to did however take your details and emailed you with the trouble shooting as soon as our internet service was back up and running. We always contact our customers back if we do in the very rare event unexpectantly lose contact with a customer and the issue being discussed has not been resolved. Our team are waiting for a return label to be generated for you and will send this as soon as it is received. Kind Regards John

Posted 1 year ago

Clickinks is rated 3.8 based on 429 reviews