“Made a claim, had someone out to look at the electrics that told us there was actually nothing wrong. They were great. However, then we received a letter charging us £350 for confirmed damage to the electrics due to water and threatened to take legal action if we didn't pay. After many calls to the company and zero updates or contact from them, they finally dropped it and said we didn't Have to pay. I'm sure many people, especially more vulnerable people would have paid the £350 due to the fear of them taking legal action. Scam artists, beware.”
“Do yourself a huge favour and avoid this company like the plague. I can’t tell you everything that has happened as I’d be here a week, just know I’ve called both Davies Group 23 times so far and they still can’t get my working phone back to me. They will lie and tell you things you know to be untrue. I’ve been promised my phone back no less that 5 times now and still no working phone. It went in for repair of a charger port and they said it was uneconomical to repair, I asked for my phone back and they said it had been scrapped. They eventually sent a phone back to me with a broke screen. It’s been exactly a month since I sent it away for repair and I’ve had zero communication from Davies Group and I’m still without a phone.”
“I'm reiterating what many people are saying about this company, I am currently dealing with them now through a no-fault road claim and 5 days later I'm still without a vehicle.... AVOID”
“Absolutely the worst company I have ever dealt with. They don’t answer phone calls, messages through their own app, Nothing and I mean nothing. Countless phones calls messages emails. They just need to shut down, better business bureau needs to shut them down.”
“Our daughter unexpectedly passed away 2 weeks before our holiday. We cancelled and claimed through our Insurance. They never responded within the five day response period, asked for documents twice, didn’t keep us updated at all, just a standard “we will respond in 5 days” text and when I phoned to say we will be putting in a complaint, I was told immediately that I could have the insurance refund that day. I have no doubt it would not have happened if I hadn’t phoned them. Insurance is not a free service, I paid for it, and is only deemed any good until you have to use it. I am still awaiting the refund. A very poor service. I would check who the underwriters are in future, as I was insurance with a 5star company, and did not receive 5 star treatment. Clearly the death of our daughter did not rate that service. There was no zero on the star grade.”
““They seem to have turned from +ve to -ve very quickly. it's been from one setbacks to the other. I don't want any constraint from my wealth so I have chosen solely VISTATRACK.NET to be it's custodian, they really tried another to help me get back my lost money.”
“The worst service. I spoke with both Simon and Hussain. Their level of communication was zero. Simon was very rude when answering the phone and Hussain got the insurance order completely wrong. Neither has any customer service experience and could not be bothered to help in the slightest. I was also told by Hussain that the managers don’t want to accept customer calls.”
“Happiness and Joy can't express exactly how i feel now after recovering all what i lost to this investment scammers who took everything from my retirement savings, I was even so scared to tell my children about it for almost five months, not until i met my highschool mate at the bus station near the metro downtown and discussions led me to mention my problem and she gave me solution to it. She introduced me to TheresachinRecovery INC, these guys here at TheresachinRecovery INC gave me a very amazing and professional support after contacting them with Email: t h e r e s a c h i n 1 2 1 2 @ g m a i l . c o m
Call/WhatsApp: + 1 4 3 5 5 0 0 8 3 0 4 they helped me do my recovery and i got everything back even with a little extra due to the rates/inconveniences. If anyone here has the same issue, do not hesitate to reach them. Remain Blessed!”
“Avoid at all costs this company makes any claim very difficult and will try anything to avoid paying out they should be struck off not to be trusted!!!!”
“SCAMMERS
They are so clever, they make you believe your money is safe, especially by using Uphold to transfer sterling to bitcoin then transfer bitcoin in to Investiva Account.
Your manager will appear to be your best friend for months but it is ALL a lie.
I lost every penny I thought I was investing and they still tried to get more from me.
They are not based in UK, they are not registered with FCA.
Uk banks can’t help get your money back as you used Uphold. I feel a total fool-PLEASE avoid!! Notwithstanding my efforts to address the problem, I was caught in a discouraging loop that exhausted my resources. I made the decision to notify A I X A L T D . C O M of the situation since there is not much I could do. They were incredibly helpful; they acted fast and put forth a lot of effort to get my money back”
“Don’t work with this company. They say anything to get you in the door then you’re on your own (salary, changing start dates, starting without contracts, not giving you work equipment, changing overtime and hybrid without discussion to name a few).”
“I paid for installation and recycling of a replacement dishwasher via British Gas. The new washer was delivered but no installation or recycling took place. Apparently the installer was not qualified to handle the electrics. No idea why. Dreadful service.”
“USAA customer. Assigned by USAA to Davies-North America following extensive hail damage to home and auto on May 25th 2024.
Will not even address auto problems.
Pointed out items to adjuster during home inspection, he took photos. Did not include some of these items on his report.
Assigned claims adjuster does not answer telephone, has not called me despite multiple requests. Communication PORTAL via USAA website is next to useless. Questions go unanswered. Requests for assistance go unanswered.
Items adjuster did place on his estimate in some cases are just wrong. As an example the amount of facia damage by hail on my home is incorrect. I have more lineage feet of facia damaged than their estimate.
If USAA is shooting for a low bar by using this company I think they are succeeding.”
“I had to claim for a replacement car key and my insurers use Davies group for this. I was given an address and claim number and told to send all original documents off to them so they can process my claim. All sent, no reply. No phone number available so i emailed through the website, no reply. So I sent another letter, no reply, and another email, no reply.
It is safe to say that there is no point with this lot. If you want to insure something you need to at least be able to contact someone to make a claim. It's basically a scam company who offer a third part service to larger insurers and then don't have to take the flak when they don't reply as the larger company will get all the hassle.”
“I sent log book and ins. cert to Davies @ co last April (Via RAC for new key). They (or the man dealing with it) was found to be totally inept, was rude and constantly told lies. I am still waiting for my log book and ins cert to be retured. I cannot sorn my old car without these.”
“you... what went wrong; via Advance Insurance brokers, I had a policy covering excess payment fees. Davies Group are abismal, liars, incompetent, prevaricaters, the list goes on...
And like all the other people I have read reviews from, I have had every stumbling block possible thrown in my path by these charlatans. I have insisted that Advance Ins Brkrs. remove this shark infested company from their shelves.”
“I decided to invest in a company that promised me a 100% guarantee of their services and the potential to make a significant profit. However, I encountered an issue when they requested an additional payment via SMS that I was unsure about. Fortunately, a friend introduced me to Spectrum-Crest, a reputable company that I reached out to for assistance. Thanks to their help, I was able to recover my savings.”
