Name: Day Owl
Rating: 4.78

“Amazing backpack”

Posted 9 months ago

“Great bag. I travel a lot for work, and previously had an Away backpack. When the zippers on that bag fell apart, I needed a new one. It had to hold everything I need for work and I wanted a bag strap so that I can keep my backpack on my luggage while I run through busy airports. This checks all the boxes and is much roomier than my Away bag. I should have switched sooner.”

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Posted 9 months ago

Hi Kathryn! Thanks so much for your support and kind words:) Our team always enjoys reading reviews like yours. It lets us know we are making our customers happy. You are a valued customer and we are glad to have you in our community. Nina Customer Care

Posted 9 months ago

“This backpack is incredible. I am an annoyingly picky person, especially when it comes to items that I will use regularly and over long periods of time. When I found Day Owl's backpack line, I was thrilled. Not only does the website make it extremely easy to compare and choose from their various models, but the descriptions and images are helpful and clear. This backpack is well constructed, and is the perfect size for my belongings. There are minimal pockets and zippers, and no slack from straps - just exactly what you need and storage in the places that make the most sense. It looks timeless and is sturd enough to last a long while. 10/10. No notes.”

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Posted 9 months ago

Hey Megan! Thanks so much for your support and kind words:) Our team always enjoys reading reviews like yours. It lets us know we are making our customers happy. You are a valued customer and we are glad to have you in our community. Nina Customer Care

Posted 9 months ago

“Great product, great service”

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Posted 10 months ago

“Lovely and helpful customer support, and fast shipping once the color I wanted was out of back-order.”

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Posted 10 months ago

Hey There! Thanks so much for your support and kind words:) Our team always enjoys reading reviews like yours. It lets us know we are making our customers happy. You are a valued customer and we are glad to have you in our community. Nina Customer Care

Posted 10 months ago

“I own a slim pack and a full size back pack. I have been a customer since before the shop closed. Happy to see that it’s back!”

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Posted 10 months ago

Hey There! Thanks so much for your continued support and kind words:) Our team always enjoys reading reviews like yours. It lets us know we are making our customers happy. You are a valued customer and we are glad to have you in our community. Nina Customer Care

Posted 10 months ago

“It was a birthday gift for my daughter and she loves it. She uses it everyday.. it’s small but has so many compartments. Which is perfect!!!”

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Posted 10 months ago

Hey Amanda! Thanks so much for your support and kind words:) Our team always enjoys reading reviews like yours. It lets us know we are making our customers happy. You are a valued customer and we are glad to have you in our community. Nina Customer Care

Posted 10 months ago

“No complaints! I rarely leave reviews, but this is easy, which is always appreciated.”

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Posted 11 months ago

Hey There! Thanks so much for your support and kind words:) Our team always enjoys reading reviews like yours. It lets us know we are making our customers happy. You are a valued customer and we are glad to have you in our community. Nina Customer Care

Posted 10 months ago

“The backpack and tech pouch are exactly what I wanted. Look is classy with lots of pockets. Customer service was outstanding!”

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Posted 11 months ago

Hey There! Thanks so much for your support and kind words:) Our team always enjoys reading reviews like yours. It lets us know we are making our customers happy and doing something right! You are a valued customer and we are glad to have you in our community. Nina Customer Care

Posted 11 months ago

“Communicative, timely and easy to track!”

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Posted 1 year ago

Hi Elisabeth! Thanks for your review. We truly appreciate your support and kind words! You are a valued customer and we are glad to have you in our community. Nina Customer Care

Posted 11 months ago

“I did not interact directly with anyone from Day Owl.”

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Posted 1 year ago

“I love this backpack. It has just the right amount of everything I want and need. Goldilocks would be quite happy.”

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Posted 1 year ago

Hey Rachel! Thanks so much for your support and kind words:) I certainly agree, Goldilocks would be happy:):) You are a valued customer and we are glad to have you in our community. Nina Customer Care

Posted 1 year ago

“Love your company and products.”

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Posted 1 year ago

Hi Livia! We truly appreciate your support. We are glad to have you in our community. Nina Customer Care

Posted 1 year ago

“Fast and friendly when I had a question!”

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Posted 1 year ago

Hi There! Thanks so much for taking the time to leave your kind words. We truly appreciate your support! You are a valued customer and we are glad to have you in our community. Nina Customer Care

Posted 1 year ago

“Love the company and the sustainability mission/commitment. I feel like I am making an impact when I buy an item from this brand.”

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Posted 1 year ago

Hi There! Thanks for your support. We truly appreciate your meaningful words! Our team always enjoys reading reviews like yours. We are glad to have you in our community. Nina Customer Care

Posted 1 year ago

“Good experience.”

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Posted 1 year ago

Hi There! Thanks so much for sharing your experience with us. We truly appreciate it! Welcome to the Day Owl community. Nina Customer Care

Posted 1 year ago

“Great experience with Day Owl. Initially my order was lost but a Day Owl Rep was able to assist me, and get another order out quickly. Great customer service!”

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Posted 1 year ago

Hey Abby! Nice to hear from you:) Thanks again for your support and kind words. We truly appreciate it! Our team always enjoys reading reviews like yours. It lets us know we are making our customers happy and doing something right! You are a valued customer and we are glad to have you in our community. Nina Customer Care

Posted 1 year ago

“Excellent!”

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Posted 1 year ago

Hey Charles! We appreciate your straight-to-the-point review! It lets us know we are making our customers happy and doing something right! Thanks for being a valued customer. We are so glad to have you in our community. Nina Customer Care

Posted 1 year ago

“Purchasing experience was great, super easy to shop the website and find out details about the different bag styles to compare and decide what would be right for me.”

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Posted 1 year ago

Hey Kaylee! Thanks so much for sharing your positive experience with us. We are truly grateful to read reviews like yours. It lets us know we are doing something right:) You are a valued customer and we are glad to have you in our community. Nina Customer Care

Posted 1 year ago

“Love this company! Saw a review of a backpack which piqued my interest, and then learned about the company and its ethos. My son came home from school with a donated backpack (we live in Pittsburgh, where Day Owl is based), and I saw in person the high quality. I love that they're donating bags to the local schools. I'm super impressed with the backpack, and now my crossbody bag. Day Owl will be my first thought if I need a bag in the future.”

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Posted 1 year ago

Hey Elise! Thanks so much for your support and kind words. We were extremely proud to participate in the backpack program for Pittsburgh Public Schools. To know your child received a bag is even better!! Our staff always enjoys reading reviews like yours. It lets us know we are making our customers happy and doing something right! You are valued and we are glad to have you in our community. Nina Customer Care

Posted 1 year ago

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Returns & Refunds
Returns Process	Easy

Day Owl Reviews