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Day Owl Reviews

4.8 Rating 750 Reviews
95 %
of reviewers recommend Day Owl
4.8
Based on 750 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Live Chat
Queries Resolved In
Under An Hour
Returns & Refunds
Returns Process
Easy
Read Day Owl Reviews
Day Owl 5 star review on 26th September 2023
Messe Geddert
Day Owl 5 star review on 25th July 2023
Krystalynn Gier
Day Owl 5 star review on 25th July 2023
Krystalynn Gier
Day Owl 5 star review on 24th May 2023
Kathryn O’Connor
Day Owl 5 star review on 23rd March 2022
Emily G.
Day Owl 5 star review on 23rd March 2022
Sameer B.
Day Owl 5 star review on 23rd March 2022
Marie D.
12
Anonymous
Anonymous  // 01/01/2019
Awesomely made bag!
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Posted 3 years ago
Great customer service
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Posted 3 years ago
The shipping was lightening fast, and my new backpack is soft, lovely and cute.
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Posted 3 years ago
Love the bag, love the poetry!!!!
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Posted 3 years ago
I kept seeing ads for Day Owl on Instagram so I finally checked them out and I'm glad I did! I love their emphasis on sustainability in all aspects of their business--even down to the packaging. I'm usually skeptical of Instagram ads, but their website was really user friendly, ordering was easy, and it was delivered quickly without any issues. I'll definitely be recommending Day Owl to friends!
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Posted 3 years ago
Great bag! Quality made and very spacious, can fit clothes, laptop and more in it.
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Posted 3 years ago
Your support team gets an A+++ from me. I have been in contact a few times, and each time every individual was really helpful, nice, and quick to respond.
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Posted 3 years ago
The overall experience is good. But every time I track status of my order, quite a few advertising windows pop up which is a little annoying.
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Posted 3 years ago
Easy checkout, no issue with delivery.
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Posted 3 years ago
No complaints!!
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Posted 3 years ago
Love that everything is recycled and later upcycled
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Posted 3 years ago
Practically perfect in every way.
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Posted 3 years ago
So I originally bought one of the misfit bags (the slim one) and used a 20% promo code I found online. So got a really great price in the end. Everything went well except during shipping. It left on a Tuesday, and by Thursday on the UPS Tracking website, it said a damage had occurred, and wasn't deliverable. Once I had gotten ahold of DayOwl customer support, they looked into the situation and after a little time had passed, had gotten back to me saying they were just going to ship me a new bag and expedite the shipping! I was delighted. They were so kind and got back quickly. This was something that was NOT their fault and completely out of their control. But they handled the matter like it was. It arrived pretty quick to my house in a really nice, custom sized fitted box. They really put their time into it, and I'm someone who really looks at and appreciates the fine, small details in everything. Even the packaging. After opening the box and examining the bag ALL over, inside and out, I had come to realize they didn't send a misfit bag, but a totally brand new one in the color I picked out!! I was shocked. But was really amazed and thankful, that when I had opened up the bag, there was a brand new Cord Pouch bag inside that was the same color as my bag!!!! I was planning on buying that in a week or so and they gifted me one for all the "trouble." Which is another reason why they went above and beyond in customer service.
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Posted 3 years ago
One of the best backpacks I’ve ever owned!!! I’m obsessed with it and take it everywhere.
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Posted 3 years ago
The site is informative and easy to navigate and the service is great! My backpack was shipped quickly and arrived when expected. It is exactly as depicted on the website. I'm already recommending your company and products to my family and friends. I'll be back!
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Posted 3 years ago
Great quality in their products!
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Posted 3 years ago
Phenomenal! This is my second bag purchase. One for me and then I gifted my husband one. He loves it. It is so sturdy and so much space inside.
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Posted 3 years ago
So many compartments! I love the dandelion color and have received many compliments at work for my new stylish bag.
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Posted 3 years ago
Site is easy to use and explains well what they offer and how to find what your looking for. Asked a couple questions, great experience.
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Posted 3 years ago
Easy ordering, timely response when I had a question about backpack dimensions. The web page for tracking my order shipment has too many popups. It was 1-2 every single time I opened that page, 1 for referring a friend and 1 for asking to leave a review. Surely there should be a way to remember my answer from last time?
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Posted 3 years ago
Day Owl is rated 4.8 based on 750 reviews