“If you never want to complete on your house then use these totally incompetent people don’t take any notice of trust pilot there reviews are fake please please use your own solicitor”
“They were the Conveyancer dealing with our purchase for the seller and they failed to deliver some of the documents we needed. Between them and our solicitor they left us in a poor position . When I phoned to ask for help they told me thy are not able to help because im not there client . Looking at these reviews they never will be . If you are buying or selling your biggest asset then dont cut corners . Use a proper solicitor.”
“DC Law are acting for the seller of a house we are purchasing. It is our first home with no chain - 6 months in and still waiting for information from DC Law. Chased for lease information for six weeks and when it finally got sent theiugh it was months old!! They don't answer emails or phones. We're about to lose our mortgage and have had to leave our rented house. Devastated that we will probable lose our dream house and the seller will have to start from scratch. Feeling so frustrated and helpless.”
“There should be the option of giving a 0 rating for these clowns.
I was offered a cash purchase, with no chain, at the end of June 2022. With no complications this should have been a simple & straightforward process...really??.
After 7 months and very poor communication with DC Law, my frustrated buyers have now aborted the purchase, leaving me with estate agent fees & other expenses, that I cannot afford.
Once again, DC Law, thank you for reaching a level of incompetence, that I didn't even think was possible.
If you want to keep your sanity, do not go anywhere near these people.”
“Absolutely appalling. Lied to us now just do not respond to our solicitor at all. We have no options as we are moving counties and we have been forced to move in with family for what we hoped was short term as I started a new job here that I would have lost if I didn’t accept. Gone on so long our mortgage offer expired. DO NOT USE. Don’t care about the impact they have on peoples lives at all. I feel for our seller the most. Disgusting behaviour.”
“Do not, under any circumstances be fooled into engaging with this company. It is people like this that give the conveyancing industry a bad name.
Unfortunately they are acting for my son's vendor so we had no choice. First time buyer and probate sale, so no chain at all - still can't get it right. Absolutely terrible company.”
“Take note of these reviews and avoid this company. They are TERRIBLE.
Their excuse for poor service is “”pressure of work”, which is obviously due to their greed in accepting more work than they are able to professionally deal with. The result is a complete lack of communication, taking weeks to pass on information and being uncontactable. The “eWay” website is a joke. What a nightmare!”
“My sale completion date was the 14th November 2022.
It is now January 2023 and there has been no actions on the E-way 'wheel of despair', nor any contact whatsoever from DC Law, for over 2 months.
The whole conveyancing process has ground to a halt. I am now looking into lodging a formal complaint, this delay is costing me money. The service that is advertised bears no resemblance to the service that I have received.”
“Would never use DCLAW again they never answer phone or email’s . We finally moved into our home, but the nightmare is still not over. We are now receiving letters from HMRC they still haven’t paid our stamp duty. Trying to get thru to these people is a nightmare avoid at all cost.”
“Very bad experience. Please do not read the reviews on trustpilot as the negative reviews have been taken down even after submitting all the evidences. DC law is a paid customer of trustpilot so they look after the DC laws interests not the final customers. They have been recommended by an estate agent, but lesson learnt to use the one I choose.
DC law is an absolutely a disaster. They most likely use unexperienced staff or don't treat them well. Not worth the money.”
“Avoid avoid avoid. This company are useless. Our house sale was so stressful it made me ill. They never answer the phone, nor emails nor messages. They delayed our completion so many times. Didn't act on our contract for 9 weeks after it was sent to them. We ended up with our furniture in a van before we even exchanged as we were left with no more options. Exchanged around 12 o'clock and completed after 5 the same day. It was hell. On trust pilot these clowns have got 5 star reviews. All I can imagine is that they wrote theses themselves.
Please, if you value your sanity, do not use them”
“It's taken 7 painful months and should have exchanged by now but after advising us all paper work was complete now they tell us things are missing!! A week before exchange
They have consistently asked and emailed the same questions that we previously answered. Would not recommend them to anyone”
“My son and partner could have easily lost the sale of their house yesterday,8months this company has been dealing with the sale! Appalling service,luckily the buyer has had his mortgage offer extended, the exchange should have happened 28th November only to be told by DC law that more information was needed,This information should have been gathered at the very start of this process which they have apologised for,not good enough!! It's peoples lifes they are playing with and they don't care the stress and upset they cause,this company is not fit for purpose !!!”
“Avoid at all costs.
To cut a very long story short, delays after delays. No replies to emails, no replies to voicemail messages, endless time spent waiting on the phone for somebody to pick up.
No call backs as requested when they eventually pick up the phone, as they are very reluctant to pass you through to your allocated conveyancer. When the customer advisor tries to help instead of pass you through, you’re misadvised - which adds further stress, inconvenience and delays.
Go to the Director of the company, you think some action is going to be taken but then they continually move the goal post. In our case, agreed a completion date after pushing and pushing, to then raise further enquiries.
Agreed a completion date, without checking the sale of the property we was getting our deposit from was ready to complete also. Leaving us having to find all the deposit and fees within 2 days by other means otherwise we would have lost the house completely.
Now turns out the buyer of our old house is also a client of DC Law and have had the same issues as us, as this sale still has not gone through after 6 months and still no completion date in sight. Even though we accepted this offer before any other offer in the chain was agreed. Now in a situation where we owe family money back from this sale, that may not even go through as the buyers mortgage expires tomorrow.
Complaint made, compensation of £350 offered which I think is a complete insult and completely under values the stress, upset and financial damage caused that has been a result of them.
Currently waiting for the legal ombudsman to investigate independently.”
“Please note if the situation regarding the property were to be resolved by DC Law, I would be more than happy to provide an updated review, including a star rating.”
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A.Pol
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GB
I neively appointed these solicitors at…
I neively appointed these solicitors in Jan 2022 at the recommendation of my estate agent. Lost a sale due to these clowns and now on the brink of losing another! Constant delays in replying to buyer and client emails/calls, delays to requesting paperwork from land registry. I have put them on 8 week notice of complaint for the ombudsman which has no difference to them getting their act together - in fact got worse! The second buyer which is meant to be a quick cash sale has now taken another 4 months! Same delays again, not answering calls or emails to enable me to complete and get out of this terrible service or no service I should say. I have asked for a manager to call me back 6 weeks ago - no reply. Again asked for one to call me back yesterday - still no call back. Perhaps they might call me back after reading this as they seem to reply quicker on this platform! On I go to the ombudsman as the 8 weeks notice is up. Never ever experienced such bad service in my life!! Please DO NOT use these clowns!! They might tell you the delays are due to it's unprecedented pressure from the current housing market but don't believe the lies! It has been like this for me, since January 2022!! Please DO NOT do any business with them”
“They are rubbish cannot get hold of them leave them a voicemail
They never get back to you I would never recommend them to
Anyone they are useless Mr”
