“The person we are buying a house from is using DC law and we are both at our wits end because of them, the deal should of been completed by now but as everyone else has stated they don’t reply and ghost”
“Atrocious lack of service. We were buying a probate property, the estate had instructed Move with Us to handle the sale and they use DCLaw. It took from July to November for DC Law to answer the first basic questions from our solicitor and it was only then that they realised the property was not on the land registry. The registration can be fast tracked if a sale is involved but DCLaw didn't bother so the whole process took almost a year. Move with Us blame DCLaw for delays but they function as a unit. Do not touch either Move with Us or DCLaw, they are useless.”
“The "conveyancer" simply did not do the job. She would not answer the phone when I called. Did not respond to emails I sent. No progress updates, just totally ignored me. Eventually I made an official complaint and the manager who took over the case asked me for things that should have been dealt with months before and without which, the case awas going nowhere.
Avoid at all costs.”
“Everything you don't want for an important transaction.
Incompetent conveyancer lacked attention to detail, repeatedly messing up simple tasks, dragging out the process over 10 months.
Our transaction was delayed over 10 months due to the conveyancer’s repeated failures. They were consistently unresponsive, frequently absent without cover, and failed to manage even basic tasks.
Completely unprofessional. Do not trust them with your transaction.”
“Liam Ryan wasted time, did not answer calls 8 months of waiting to sell my house, had to change solicitors in the end and after changing within weeks my new solicitor has done more than Liam Ryan did in the 8months, do not use him”
“Cannot get hold of conveyancer, if I could rate negative stars I would. Am about to potentially become homeless due to their negligence as vendor is ready to pull-out as this is ridiculous”
“Dreadful service, zero communication, avoid at all costs. Four months in we are still not getting anywhere. Our sale should have been plain sailing, but now totally stressful. One star is one too many! Avoid at all costs if you want to sell or buy.”
“The latest nightmare with dclaw. They are not releasing the balance on the sale of my property. Not responding to emails. I requested funds be paid into our joint account and passed over all the details. Completed a week ago. No chain a first time buyer bought our house. We are some way of completing on a purchase and we would like to be earning interest of OUR money
Do not go anywhere near this company. Do not deserve one star”
“What an absolute nightmare. Months of waiting and holding up the whole chain with no information forthcoming. Stamp duty deadline missed. 2 houses in the chain back on the market as we have no idea if DC Law will EVER get to a point of exchange. It’s no wonder all the solicitors hold their heads in their hands when they learn DC Law is in the chain. Whatever you do……don’t do it with this company.”
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“Shocking. Every negative review I have written or trust pilot gets removed leaving just ‘positive’ reviews for this company. There are very few actually qualified solicitors at this company so the majority of your work is competed by someone who doesn’t know how to correctly complete the paperwork. Our simple sale has been held up for months due to DC law missing a clause from the contact. We have had a completion date given to us three times and each date has passed due to the hold up at DC LAW. Just don’t chance it and use another firm. This is the only site with honest reviews about the company. They have only been recommended by estate agents who get a commission from DC law. If you are looking for a solicitor that you can contact, then that is not DC law.”
“This is a true account in brief of our experience using SC Law Southport. I amazed as to why there are good reviews here?.
Using an online conveyor when moving house I certainly wouldn’t recommend,
1. You are expected to download fairly large legal documents, some of which have to be printed signed and returned preferably by email, ok if you can scan so you can mail them back, I did request they sent documents by post but that only happened once
2. Communication, phone calls rarely returned, same with emails
3. A lost document just before exchange of contacts, using an excuse, we hadn’t sent it, although it reappeared two days later.
4. The final straw our move in day didn’t happen, and had to find a hotel for the night, but our buyers were able to move in to our old house,
we were cash buyers, which begs the question who was sitting on our money
Although I can’t point my finger to DC Law for this lack of customer care my other experience go a long way in doing so.
Use a conveyancer who you can meet face to face
This my personal opinion of this company, and you should make your own decision”
“One star is a compliment to this company actually.
Absolutely disgusting, zero communication, zero urgency or eagerness to get anything sorted.
I would say this company has genuinely effected my mental health and has put me off ever moving house again.”
“Oh how I wish I'd read these beforehand. No communication for weeks. Been left completely in the dark. Dreadful company. We lost our sale and have moved on with a local solicitor. Avoid, avoid, avoid!”
“I wish that I had seen these reviews before we started our journey with Dclaw.
With the exception of my recently posted review on another, well known review site, all reports were positive.
I am now reading mirror images of our experience! There has been a total lack of human interaction with our coneyancer. She never responds to emails or phone calls. Her working methods are clearly lax. Our answers to buyer enquiries weren't sent for almost a month.Ultimately, our buyer withdrew and our sale collapsed.
I hold our conveyance from DCLaw totally responsible and I would never recommend this company to anyone.”
“If I could give 0 stars, I would. Absolutely no communication for weeks and our sale is now being held up because eleven days after I sent my answers to enquiries received from our buyer's solicitor, I have today learnt that they have not been sent. No response to numerous emails, nobody answers the phone. I've left messages, but no response. I wish to goodness that I'd read some of the reviews here before commiting the sale of our house to this inactive bunch.”
“We are been trying to purchase a house for 9 months. Staff do not come back to you. I have done the majority of chasing up the work myself. Had 3 different solicitors so far from the same firm and not one of them has been able to conclude any aspect. Just keep getting repeats of emails on their platform!!
Took the joy out of buying the house and not even sure as i type this that it will go through !!”
“God awful company that should not be allowed to practice. They were representing our buyer and throughout this miserable process Liam Ryan has been useless and does not respond to emails. Due to his and the company’s total lack of competence. We were due to exchange this week to complete next week and our buyer pulled out today due to misinformation that had been given by someone else in the company apparently saying there were enquiries outstanding, even though Liam the conveyancer had said all complete ready to exchange but then he goes out of office not telling anyone. This was a simple chain that has been dragged out since Feb because Liam takes weeks to respond to any solicitor or estate agent. We are now out of pocket due to costs we have had to pay for various documents and lost the sale of our house. I honestly cannot put into words just how bad they have been.”
“Terrible experience with dc law so far.
Have phoned numerous times and never spoken to anyone, haven’t had a courtesy call once and still have no clue as to when we will get an exchange date for our property. We are first time buyers and there is no chain.”
