We were told to use this firm through James at Purple Bricks. We were advised that Harold at DC law assured them that the service wouldn't be as horrific as the last time we used them. Surprise Surprise, it was equally as shocking. As i write this review, i have been trying to get hold of them for over an three hours 🙃 I am not hopeful we will complete when they say we are going to, despite us all taking time off work and putting our furniture into storage. I would suggest using a different firm if you are looking to move house despite what purple bricks tell you. Again, absolutely shocking.