Ding Reviews

Name: Ding
Address: 3 Shelbourne Buildings, Shelbourne Road, Dublin, 3 Shelbourne Buildings, Shelbourne Road, Dublin, Dublin
Rating: 4.27

4.3 Rating 498 Reviews

81 %

of reviewers recommend Ding

Company Reviews

Metrics

Info

4.3

Based on 498 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
On-time Delivery	Greater than 77%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.7 out of 5

About Ding:

Since 2006 Ding was founded to change billions of lives by accelerating mobile access. As the number one international mobile top-up platform in the world, every second, someone, somewhere sends a phone recharge with Ding. Our users have successfully sent over 500 million top-ups globally, via our app, online at ding.com and in-store at over 600,000 retail partners worldwide.

Visit Website

Email:

raquel.martini@ding.com

Location:

3 Shelbourne Buildings, Shelbourne Road, Dublin,
3 Shelbourne Buildings, Shelbourne Road, Dublin
Dublin
D04 C2Y6

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Ding 1 star review on 21st December 2019

Edem

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Your app need updating I cannot get into my app”

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Posted 3 years ago

We're sorry to hear that you have not been able to use our app, Amarjit. We'd like to help you with this issue. Can you please email us at customercare@ding.com or contact us via our live chat so we can help you further? Thank you! Zack

Posted 3 years ago

“Best international topup company in the market! Ding should enable Gift Cards for South Asian Countries too (Ex: India, Bangladesh)”

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Posted 3 years ago

Wow, Rifat, thanks! That's exactly what we like to hear from our customers. We appreciate your feedback. I will pass this on to our Product team. Zack

Posted 3 years ago

“Удобно пополнять.”

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Posted 3 years ago

Спасибо, Дмитрий, приятно слышать! Мы очень рады услышать, что вам нравится наше приложение / веб-сайт. Спасибо, Зак.

Posted 3 years ago

“Excelente eu super recomendo”

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Posted 3 years ago

Muito obrigado pelo feedback! Isso é exatamente o que queremos ouvir de nossos clientes! Zack :)

Posted 3 years ago

“Your app need updating I cannot get into my app”

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Posted 3 years ago

Thanks for your comment, Amarjit. Yes! Our app will need an update from time to time because we keep developing features for our users to have the best service possible! If you have any issues, contact us on our live chat 24/7 :) Héctor

Posted 3 years ago

“excelent service”

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Posted 3 years ago

Belkis, thank you for the excellent feedback, and do spread the word! Héctor

Posted 3 years ago

“موقع راااائع وموثوق الحمدلله رغم اني ما حدا وصا فيه بالصدفة لقيتو للبرنامج وحولت من خلالو روووعة فورا بيصل الرصيد لاي دولة بدي اياها عندي اقارب بدولتين متفرقتين”

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Posted 3 years ago

شكراً جزيلاً لمراجعتك واختيارنا لإرسال شحناتك :) هيكتور

Posted 3 years ago

“Muito fácil e rápido colocar crédito para alguém que está distante. Obrigada”

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Posted 3 years ago

Muito obrigado pelo seu feedback, Rosecleide. Nosso objetivo é melhorar a vida das pessoas e se ajudamos a trazer um pouco de alegria para você, nosso trabalho está feito! Hector

Posted 3 years ago

“Muito rápido e fácil colocar crédito para alguém que está tão distante. Obrigada”

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Posted 3 years ago

Muito obrigado pelo seu feedback, Rosecleide. Nosso objetivo é melhorar a vida das pessoas e se ajudamos a trazer um pouco de alegria para você, nosso trabalho está feito! Hector

Posted 3 years ago

“Good for me your service”

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Posted 3 years ago

Thanks, that's great to hear. We're delighted you're enjoying our service. Héctor

Posted 3 years ago

“non conoscevo DING solo per caso su internet... ma sono così soddisfatto per come tratta bene i suoi clienti... e mi dispiace molto averlo conosciuto adesso che da molti anni faccio ricariche on line,di sicuro lo farò conoscere a tutta la gente che conosco, un grande abbraccio a tutto lo staff di DING......”

Helpful Report

Posted 3 years ago

Wow, Gianni, grazie! È esattamente quello che ci piace sentire dai nostri clienti. Héctor

Posted 3 years ago

“I don't know why there are so many negative reviews that really cause a first-time user to get suspicious about this site. I wanted to recharge for a friend whose card is not working and he cannot go out due to a lockdown in their location in the PH. I started looking for alternatives and eventually I took the risk and recharged from this site. My friend immediately got the phone recharged message. The site is kind of a lifesaver especially considering even the telecom providers can't provide a reliable site from which one can do a recharge.”

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Posted 3 years ago

Thanks, Krishnan! We're very proud of what we do and we aim to provide a fast and secure service to all customers. It brings us huge joy knowing you're happy. Héctor

Posted 3 years ago

“It’s a easy way to send and my receive credits”

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Posted 3 years ago

Thanks, Verne, that's great to hear. We're delighted you're enjoying our service. Thanks, Héctor

Posted 3 years ago

“Its easy to use and wiuld recommend ofhers to use it. Tnx.”

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Posted 3 years ago

Thank you for the excellent feedback, and do spread the word! Héctor

Posted 3 years ago

“Muy bueno, aunque debería de tener paquetes de menor precio (me refiero abajo de los $10 y los $5. La App y Page es muy bonita y fácil de usar.”

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Posted 3 years ago

Wow, Kevin, thanks! Thanks very much for you nice feedback :) The denominations you see after selecting the operator are the only ones we have available at the moment since they depend on the agreement between Ding and the operator. Don't worry, I will share this with our Pricing Team, we appreciate your feedback! Héctor

Posted 3 years ago

“Merci ding Bonne idée”

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Posted 3 years ago

Merci beaucoup de nous avoir choisis pour rester en contact avec vos proches! Héctor

Posted 3 years ago

“In these days of COVID it makes me feel good by helping my friends in Cuba. The top up process is so good, I have never had a problem and my friends appreciate it so much. They offer great promotions, sometimes doubling the amount sent!”

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Posted 3 years ago

We love to hear about the joy that comes after buying a top-up! When you're happy, we know we're doing a good job. Héctor

Posted 3 years ago

“Excellent!! I just discovered this month 👍”

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Posted 3 years ago

Thanks very much for your feedback. Our purpose is to improve people's lives and if we helped to bring you a little joy then our job is done! Héctor

Posted 3 years ago

“Muy buena MuyMu”

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Posted 4 years ago

¡Gracias por contárnoslo! Nos encanta que estés disfrutando nuestra app. Héctor

Posted 3 years ago

“I just found out about ding and I think that it is a very good service you don’t have to run to the store or anywhere else to top off a phone out of the states”

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Posted 4 years ago

Wow, thanks! That's exactly what we like to hear from our customers. We are happy we can make your life a bit easier :) Héctor

Posted 3 years ago

Ding is rated 4.3 based on 498 reviews