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Ding Reviews

4.3 Rating 489 Reviews

82 %

of reviewers recommend Ding

Company Reviews

4.3

Based on 489 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5

About Ding:

Since 2006 Ding was founded to change billions of lives by accelerating mobile access. As the number one international mobile top-up platform in the world, every second, someone, somewhere sends a phone recharge with Ding. Our users have successfully sent over 500 million top-ups globally, via our app, online at ding.com and in-store at over 600,000 retail partners worldwide.

Visit Website

Location:

3 Shelbourne Buildings, Shelbourne Road, Dublin
Dublin
D04 C2Y6

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Ding 1 star review on 21st December 2019

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Your recharge is good. But promotion are less in frequency. Also fee for indonesia high”

Posted 1 year ago

Thanks very much for letting us know. I will share this with the marketing team. I hope this will help us improve our service for Indonesia. Also, we regularly review our fees and rates to give our customers the best service possible. We will make sure our team reviews fees for you. If you have any queries regarding this, please contact us on our live chat or customercare@ding.com. We will be happy to help. -Martin

Posted 1 year ago

“Very efficient and convenient”

Posted 1 year ago

We're always working hard to improve the app. Thanks for your download and feedback! - Martin

Posted 1 year ago

“Very good app however the discounts offered are never valid.”

Posted 1 year ago

Thank you for your feedback, Paul. I am really sorry to hear that the promo code is not working. Please contact us at customercare@ding.com or at our 24/7 live chat with the promo code information and we'll be happy to help you resolve this issue. -Martin

Posted 1 year ago

“Bisher 4 mal sehr gute Erfahrung gemacht. Guthaben war in Sekunden verfügbar, einmal schlechtere da hat es fast eine Stunde gedauert. Allgemein bin ich aber sehr zufrieden.”

Posted 1 year ago

Hallo Artur! Vielen Dank, dass Sie Ihre Gedanken mit uns teilen. Wir freuen uns, dass Ihnen unsere APP gefällt. Wenn Sie Fragen haben, kontaktieren Sie uns bitte unter customercare@ding.com oder in unserem 24/7-Live-Chat. -Martin

Posted 1 year ago

“Muy buenas recargas y faciles, con algunas facilidades”

Posted 1 year ago

Muchas gracias por tu comentario, Aldo. Hacemos todo lo posible para ofrecer un servicio sencillo, rápido y seguro. Si tienes alguna pregunta no dudes en contactar con nosotros a través de nuestro chat en vivo 24 horas o en nuestro correo customercare@ding.com. -Ava

Posted 1 year ago

“well, even if i am new user & too early to grade Ding so far i am happy with the service i request.”

Posted 2 years ago

Thank you so much for your kind words and for taking the time to share your experience. -Ava

Posted 2 years ago

“I loved hhhhhhhhhh”

Posted 2 years ago

Wow, thanks for your review Zamir! We're thrilled to hear you love our services. Zack

Posted 2 years ago

“I uploaded 50.00ves 3 times in a month but no gifts or discounts were given it could be better..”

Posted 2 years ago

Hi Orhan, thanks for your feedback! To receive discount codes, you just need to go to the profile of your account and activate marketing notifications, then you will get lots! Zack

Posted 2 years ago

“Good recharges for my family a good price”

Posted 2 years ago

Thanks for your review, Jose! We love to hear that our app helps you share special moments with your loved ones. -Ava

Posted 2 years ago

“Good recharges for my family a good price”

Posted 2 years ago

We're so happy to hear you can help your family with some recharges, Jose. Thanks for choosing us to do it. - Robert

Posted 2 years ago

“Je pense que vous gagnerez aussi à mettre le service bancaire ou de porte monnaie électronique, puisque je suis déjà satisfait du service de recharge qui selon moi ne souffre d'aucun soucis technique. Je vous remercie.”

Posted 2 years ago

Merci beaucoup pour vos commentaires, Theodore Si vous avez d'autres questions, vous pouvez toujours nous contacter via notre chat en direct 24h/24 et 7j/7 ou via notre e-mail customercare@ding.com. -Robert

Posted 2 years ago

“Prompt , efficient delivery to most places around the globe. Always reliable. Hey, I'd give you a 5⭐ review if you'd be kind enough to give me some data as am a frequent user.🤗”

Posted 2 years ago

Thanks for your feedback, Jack. Unfortunately, we cannot send recharges for free, but if you activate our marketing notifications, you will get promo codes! If you have any other queries, you can always contact us in our live chat 24/7 or our email customercare@ding.com. -Ava

Posted 2 years ago

“Bueno megusta”

Posted 2 years ago

¡Muchas gracias! Zack

Posted 2 years ago

“I have been semi satisfied the process of receiving have been fast n excellent.. but I haven't fortunately get the discount n offers u have me apply for.. but bedside it's a great app. . Thanks and have a wonderful holidays..”

Posted 2 years ago

Thank you for your review and I am sorry you had a bad experience using our services. Please contact us via email at customercare@ding.com so we can resolve this issue as soon as possible. Zack

Posted 2 years ago

“Great experience but looking for great offers hope will see great offers soon”

Posted 2 years ago

Thanks for your review, Hamed! If you would like to receive information about promotions you can sign up for our promotional emails through your account. If you need help, don't hesitate to send us an email to cutomercare@ding.com. - Robert

Posted 2 years ago

“Given the current situation in Afghanistan, the charges are too high, the currency conversion rates are not in accordance with daily rates.”

Posted 2 years ago

I am sorry you are disappointed. We regularly review our fees and rates to give our customers the best service possible. However, I will make sure the relevant team reviews them. Please contact us on our email customercare@ding.com if you have any questions about it. Zack

Posted 2 years ago

“It's excellent”

Posted 2 years ago

Wow, thanks! That's exactly what we like to hear from our customers. - Robert

Posted 2 years ago

“Oui mais les prix son un peux cher le bonus à 9.99$me coûte 36.00$”

Posted 2 years ago

Merci pour votre commentaire. Pouvez-vous s'il vous plaît nous envoyer un e-mail à customercare@ding.com avec les détails de la transaction afin que nous puissions l'examiner pour vous ? Merci Zack

Posted 2 years ago

“I Am in United States and my husband is in Jamaica...I'm very please with Ding it's has been keeping me and my husband in contact with one another since he can't afford to pay for WiFi Thank You Ding for keeping us together!”

Posted 2 years ago

We're so happy to hear you can help your husband with some recharges, Tyla. Thanks for choosing us to do it. Robert

Posted 2 years ago

“O aplicativo é excelente,se não fosse os juros seria perfeito.”

Posted 2 years ago

Obrigado pelo excelente feedback! Revisamos regularmente nossas taxas para oferecer aos nossos clientes o melhor serviço possível. No entanto, vou garantir que nossa equipe as revisem novamente. Robert

Posted 2 years ago

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Ding is rated 4.3 based on 489 reviews