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Ding Reviews

4.3 Rating 490 Reviews

82 %

of reviewers recommend Ding

Company Reviews

4.3

Based on 490 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5

About Ding:

Since 2006 Ding was founded to change billions of lives by accelerating mobile access. As the number one international mobile top-up platform in the world, every second, someone, somewhere sends a phone recharge with Ding. Our users have successfully sent over 500 million top-ups globally, via our app, online at ding.com and in-store at over 600,000 retail partners worldwide.

Visit Website

Location:

3 Shelbourne Buildings, Shelbourne Road, Dublin
Dublin
D04 C2Y6

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Ding 1 star review on 21st December 2019

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I like it . So easy and clearly.”

Posted 2 years ago

Thanks, Jan, that's great to hear. We're delighted you're enjoying our services. Robert

Posted 2 years ago

“Good performance”

Posted 2 years ago

Thank you very much, Saravelu! Zack

Posted 2 years ago

“Good performance”

Posted 2 years ago

We are glad to hear that, Saravelu! Thank you for the feedback. Zack

Posted 2 years ago

“Good performance”

Posted 2 years ago

Thank you so much for your feedback, Saravelu! Zack

Posted 2 years ago

“Good service”

Posted 2 years ago

We are glad to hear you like our service, Carl. Thanks for letting us know. Zack

Posted 2 years ago

“good service al in time”

Posted 2 years ago

Thank you so much for your feedback, Alfons! Zack

Posted 2 years ago

“Very easy to use”

Posted 2 years ago

Stuart, we are happy to hear that you find our app easy to use! Thanks for choosing us! Zack

Posted 2 years ago

“The exchange rate is is much higher. Other then that everything is good.”

Posted 2 years ago

Thank you for your feedback. We regularly review our rates to give our customers the best service possible. However, I will make sure our team reviews them again. If you have any questions, please contact us via live chat or customercare@ding.com. Zack

Posted 2 years ago

“nice and accurate service 👍🏼”

Posted 2 years ago

Thank you for your comment! That's exactly what we like to hear from our customers. Zack

Posted 2 years ago

“A little expensive but nice”

Posted 2 years ago

We appreciate your feedback! We regularly review our fees and rates to give our customers the best service possible. However, I will let the team know so they can review them again. Please contact us on our live chat or customercare@ding.com if you have any questions. Zack

Posted 2 years ago

“A little expensive but nice”

Posted 2 years ago

We appreciate your feedback! We regularly review our fees and rates to give our customers the best service possible. However, I will let the team know so they can review them again. Please contact us on our live chat or customercare@ding.com if you have any questions. Zack

Posted 2 years ago

“I am very satisfied with this app I wish that we could have little discounts with regards to purchases Thanks Klee”

Posted 2 years ago

Thank you for your feedback, Kerry. We do offer discount codes, just go to the profile of your account and activate marketing notifications, you will get lots then! Zack

Posted 2 years ago

“Website is easy to navigate and use. Response time for completing a mobile recharge between countries is fantastic...no delay, transaction finalised immediately. The only criticism I have is that transaction is converted to $USD from $AUD and charged to my account in $USD where it is converted back to $AUD again, with a conversion fee applied twice (of course) and differing exchange rates, which means the final amount debited to my account is higher than what I initially paid in $AUD (a bit of a rort I think!!)”

Posted 2 years ago

Thanks for your feedback, Keith! The currency in which you are paying for your transactions will depend on how your Ding account was initially set up. If you wish, we can change it to your desired currency, just send us an email to customercare@ding.com with your account details and we will do it for you :) Zack

Posted 2 years ago

“Very fast delivery, service charges are a bit high but they jave occasional offers.”

Posted 2 years ago

Thanks for your feedback, Umar. We regularly review our fees and rates to give our customers the best service possible. However, I will make sure our team reviews them. Thanks for your good comment, we hope to see you again recharging with us :) Héctor

Posted 2 years ago

“Ding has good service just a lettle delay last time”

Posted 3 years ago

Thanks very much for your review and sorry this happened to you! Next time you can contact us and our customer care 24/7 and we will look into your case right away! Héctor

Posted 2 years ago

“The service is good, I have been using it for a long time, but the commission is not very happy. Recently they sent me a discount for the FIRST top-up of 20%, maybe someone will come in handy - ding.com/J79W4”

Posted 3 years ago

We appreciate your feedback, Ekaterina. There are significant costs to doing business online that we must cover so we can offer this secure service. We make every effort to ensure our service is competitively priced. If you have any query about this, please contact us using customercare@ding.com. Héctor

Posted 2 years ago

“No comments really”

Posted 3 years ago

“Very good, superbe”

Posted 3 years ago

Wow, thanks, Serge, we are so happy you like our service! Regards, Héctor

Posted 3 years ago

“This is a nice service. Easy way to help family and friends.”

Posted 3 years ago

We are happy to hear you can help your friends and family with your recharges. Thanks for choosing us to do it. Regards, Héctor

Posted 3 years ago

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Ding is rated 4.3 based on 490 reviews