Ding Reviews

Name: Ding
Address: 3 Shelbourne Buildings, Shelbourne Road, Dublin, Dublin
Rating: 4.32

4.3 Rating 489 Reviews

82 %

of reviewers recommend Ding

Company Reviews

Metrics

Info

4.3

Based on 489 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5

About Ding:

Since 2006 Ding was founded to change billions of lives by accelerating mobile access. As the number one international mobile top-up platform in the world, every second, someone, somewhere sends a phone recharge with Ding. Our users have successfully sent over 500 million top-ups globally, via our app, online at ding.com and in-store at over 600,000 retail partners worldwide.

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Location:

3 Shelbourne Buildings, Shelbourne Road, Dublin
Dublin
D04 C2Y6

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Ding 1 star review on 21st December 2019

Edem

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Silamateialona”

Helpful Report

Posted 1 year ago

Thank you for leaving a review. We are sorry that we didn't meet your expectations. Could you please tell us why you left a negative review? Knowing why will help us resolve any issues for you, as well as improve our service. You can always contact us in our live chat 24/7 or through our email customercare@ding.com. We will be happy to help. - Martin

Posted 1 year ago

“Some of my friends are getting rob by bmoble In Trinidad, and they are not honouring there wrong doing.”

Helpful Report

Posted 2 years ago

I'm sorry to hear you are experiencing an issue with our platform. Please contact us at customercare@ding.com or our 24/7 live chat and we will be happy to assist you further with this matter. Ben

Posted 2 years ago

“My recharge not working no data please check”

Helpful Report

Posted 2 years ago

Ataurrahman, we are sorry to hear you are experiencing issues with your transaction. Please contact us at customercare@ding.com or at our 24/7 live chat to help you solve this as soon as possible. -Ava

Posted 2 years ago

“Good service, easy and fast but rip off a little bit..”

Helpful Report

Posted 2 years ago

We appreciate your feedback, Junior. There are significant costs to doing business online that we must cover so we can offer this secure service. We make every effort to ensure our service is competitively priced. If you have any queries about this, please contact us using customercare@ding.com. - Robert

Posted 2 years ago

“It’s ok but the processing fee is wayyyy too much. That’s my only problem.”

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Posted 2 years ago

Thanks for your feedback! We regularly review our fees and rates to give our customers the best service possible. However, I will make sure our team reviews them again. Please contact us at customercare@ding.com if you have any questions. Zack

Posted 2 years ago

“Was helpful”

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Posted 2 years ago

Marrio, we appreciate your feedback. And if you have any queries about how we can improve, please contact us using customercare@ding.com. Robert

Posted 2 years ago

“Service rapide Mais des frais en hausse régulièrement”

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Posted 2 years ago

Merci pour ton commentaire Ben. Nous révisons régulièrement nos tarifs pour nous assurer que nos prix sont compétitifs, mais je demanderai à notre équipe de les revoir à nouveau. Zack

Posted 2 years ago

Ding is rated 4.3 based on 489 reviews