easySim provides low-cost, prepaid travel eSIMs, which will cut the cost of using your mobile phone when you travel abroad in over 150 countries. No more dodgy WiFi or messing around with fiddly sim cards.
“Easy process, but needs to be more mobile friendly as I had press some buttons on the form a few times before it worked. But otherwise, it was fairly straightforward, signal was good and cost was reasonable.”
“Once installed and set up the e-sim was easy to use and functioned well.
Areas for further attention was
a. The set-up was not that easy and a confirmation email could be useful that it was set up correctly would assist.
b. Daily Data usage could be made more easy to access
c. A reminder was needed the day before that the esim was due to expire. ie It expired at 2pm in USA in the middle of a ling car trip when iphone maps were being used and so this was a surprise that the esim stopped working in the miiddle of a car journey! It should have kept going to midnight USA time not uk time”
Hi Bernard,
Thank you for your review and we are delighted our eSIM worked for you. Thank you also for your feedback which I have answered below:
a - we sent an email to you when you installed your eSIM.
b - you can view usage on the homepage when you are signed in to your account.
c - the usage indicator on the homepage also has a date of expiry. I can see you used your eSIM from the 6th of November to the 6th of December when your 30 days ran out. You can top up and extend the duration by signing in to your account.
I hope that helps and we look forward to seeing you on board again soon. If you have any other questions, please tap the Help button when signed in to your account.
Safe travels,
easySim
“It worked str8 forward, would be great if it was working for those 30/31 days being abroad rather than calendar days as well as a universal esim for more than one country, as I use to travel a lot and I would have to have a separate esim for each country.”
Hi Roberta, thank you for your review. I have checked your account and I can see you used most of your data in both Turkiye and Georgia. I have also checked our support platform and I cannot see any help requests from you which is a shame. We have excellent coverage in both locations and we have more than one network available. I am sure we could have overcome any issues you were experiencing very quickly. It is really 'easy' to ask for help - simply sign in to my.easysim.global and tap 'Help' for the fastest response to any query. I will contact you offline to find out more. Safe travels, Jim
“This is the first time I’ve tried an eSIM. I was going to the USA and for £10 thought it was worth a go. Have to say, apart from setting it up which I found a little difficult, it worked beautifully and I was able to access data during my 10 day stay. Would definately use again.”
“Good price, outstanding support service. I would have given five out of five stars, but unfortunately, it was too easy to not get the thing fully activated. We didn't realize for a few days. When we emailed support, we got a reply within hours, and realized we had failed to change one setting. Instructions need to be crystal clear, for some of us newbies. Coverage was great, and both Europe and UK.”
