easySim provides low-cost, prepaid travel eSIMs, which will cut the cost of using your mobile phone when you travel abroad in over 150 countries. No more dodgy WiFi or messing around with fiddly sim cards.
Hi Roberta, thank you for your review. I have checked your account and I can see you used most of your data in both Turkiye and Georgia. I have also checked our support platform and I cannot see any help requests from you which is a shame. We have excellent coverage in both locations and we have more than one network available. I am sure we could have overcome any issues you were experiencing very quickly. It is really 'easy' to ask for help - simply sign in to my.easysim.global and tap 'Help' for the fastest response to any query. I will contact you offline to find out more. Safe travels, Jim
“This is the first time I’ve tried an eSIM. I was going to the USA and for £10 thought it was worth a go. Have to say, apart from setting it up which I found a little difficult, it worked beautifully and I was able to access data during my 10 day stay. Would definately use again.”
“Good price, outstanding support service. I would have given five out of five stars, but unfortunately, it was too easy to not get the thing fully activated. We didn't realize for a few days. When we emailed support, we got a reply within hours, and realized we had failed to change one setting. Instructions need to be crystal clear, for some of us newbies. Coverage was great, and both Europe and UK.”
“Installation and setup was very easy. Switching the iphone over to use that sim for data was also straight forward. Getting the sim to pop up with signal in central London and then in central Paris appeared to be be spotty which might be due to our locations and or cell tower locations. So, we also needed to rely heavily on hotel wireless to make it all work seamlessly.”
“Brilliant eSIM. Took a couple of days on arrival abroad to get it working right.
The online customer service was excellent who helped me through the issues while I was away to get my eSIM working right.
I will definitely use it again”
“Easy to buy and use. I was concerned that on landing in Canada my standard SIM may have billing before I switched over to the eSIM, but this seemed to work OK without charges. Also I almost ran out of capacity (is there a meter I can see running?) but to extend I would need to buy an expensive smaller unit, rather than extending my larger package (30gb) at a beneficial cost. If you can sort these thats better”
Hello Bryan, thank you for your review and thanks for choosing easySim. You can view usage, raise a help request and buy more data if you sign in to my.easysim.global. We also sent SMS messages to your eSIM when you reached 50% and 80% of usage. Regarding topping up, all you need to do is sign in to your account and purchase another data bundle. We then add the data to your existing eSIM so you do not have to scan a QR code or install another eSIM. You purchased a 10GB data bundle and you had 1.88GB remaining when your eSIM expired so on this trip, your purchase was all you needed - good choice!. We hope to see you onboard again soon and please tap 'Help' when signed in to my.easysim.global for the fastest response to any enquiry. Safe travels, easySim.
“Very easy to buy and fairly simple to install (first time for me). A little tricky to get around the switch from Primary SIM to Secondary SIM on arrival at our destination but again, first time for me.”
“I used easysim for my journey to the USA in September 2024. I was very happy with the coverage. It worked very well and the 1 months package I bought was perfect for the 3 weeks I was there. That’s all I needed. One thing I did not understand though was getting I message to my original number. Sometimes it worked, sometimes it did not, so I’m not sure if it was an error on my side(did I do something wrong in the set up) or if it was an error from easysim. For me it didn’t matter so much because I switched to WhatsApp and i didn’t plan to use my uk number in the US, but I don’t really know how it works if you are planning to use it both.”
“Easy to purchase, came to the phone without any issues. The only problem was actually getting the configuration on the phone for it to work. Half an hour on the chat with Jim and it was all sorted.”
“No problems at all with the eSIM, worked perfectly. Updates and communication from easySim was also good.
Need to be able to adjust settings on your phone, which I was able to do, but would be a bit difficult for some.
Overall a good value service and I will use again.”
