easySim.global Reviews

Name: easySim.global
Address: Unit 1.1 Central Point, Kirpal Road, Portsmouth, Hampshire
Rating: 4.68

4.7 Rating 1,950 Reviews

93 %

of reviewers recommend easySim.global

Company Reviews

Info

About easySim.global:

easySim provides low-cost, prepaid travel eSIMs, which will cut the cost of using your mobile phone when you travel abroad in over 150 countries. No more dodgy WiFi or messing around with fiddly sim cards.

Visit Website

Write Your review

Tell us how easySim.global made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“I've used easySim many times across a wide range of destinations, and they've never let me down. The setup is always quick and straightforward, coverage has been reliable, and I've stayed connected without any hassle wherever I've travelled. Their prices are competitive, the app is easy to use, and the customer service has always been excellent whenever I've needed assistance. I wouldn't hesitate to recommend easySim to anyone looking for a dependable eSIM provider. I'll definitely keep using them for future trips!”

Helpful Report

Posted 2 months ago

“I was recommended to use this for a recent trip to the USA. Unfortunately, I was very disappointed in the WiFi connection - basically it had none 😡 I was only able to use WiFi if I was in a location that offered it to the public. This wasn't helpful when I was not connected trying to use maps or look up tourist information when out and about. Would not use again. Waste of money.”

Helpful Report

Posted 10 hours ago

Hi Karen, Thank you for your review. I'm really sorry to hear that your easySim didn't work as expected during your trip to the USA, particularly when you needed internet access for maps and tourist information. Our eSIMs provide mobile data rather than Wi-Fi, allowing you to access the internet while you're out and about without needing to find a Wi-Fi connection. From what you've described, it sounds as though your phone wasn't able to use the eSIM's mobile data connection. This can sometimes be caused by a phone setting, such as mobile data selection or data roaming, and is often something our support team can resolve in just a few minutes. Unfortunately, we didn't receive a support request from you while you were travelling, so we didn't have the opportunity to investigate and help get you connected. It's a real shame, as we would have been very happy to help. Importantly, your purchase is covered by our Money-Back Guarantee, so we'd be happy to arrange a full refund or provide a replacement eSIM for a future trip. I'll contact you directly to find out a little more about what happened and arrange whichever option you'd prefer. I'm sorry we weren't able to help you during your trip, Karen, but I hope we can at least put things right for you now. Safe travels, Jim @ easySim

Posted 10 hours ago

“Good and easy”

Helpful Report

Posted 10 hours ago

“Bought it the first time i visited Northern Cyprus but it took longer setting up the 2nd time round... once sorted was easy enough but watch the data can run out quick”

Helpful Report

Posted 17 hours ago

“Bought the esim as i was going on a cruise and ships wifi was too dear to connect to. Could not get it connected but through chat with the easysim team we have came to the conclusion that it was a fixable mistake. The after service though from easysim has been second to none and they have refunded payment also advised me if i need to buy an easysim in the future to contact them and they will walk me through the installation step by step. Very friendly and prompt service.”

Helpful Report

Posted 19 hours ago

Hi Amanda, Thank you for your review. I’m sorry to hear that your easySim didn’t work as expected during your trip. I’ve checked your eSIM and can see that it was successfully installed and connected to a local mobile network, although no data was transferred. This suggests there may have been a phone setting preventing mobile data from working, rather than an issue with the eSIM installation itself. In many cases, something as simple as checking the mobile data settings, enabling data roaming or selecting the correct network can resolve this type of issue in just a few minutes. Unfortunately, we didn’t receive a support request from you while you were travelling, so we didn’t have the opportunity to investigate and help get you connected. Our support team is available seven days a week, and we would have been very happy to help. We’ll contact you directly to find out a little more about what happened and, importantly, see how we can put things right for you. Safe travels, Jim @ easySim

Posted 11 hours ago

“Easy to install. Also note when data is running low so you can renew…very useful. Recommend!”

Helpful Report

Posted 1 day ago

“Easy to set up and worked a treat”

Helpful Report

Posted 1 day ago

“Excellent network coverage, easy to use, I recommend.”

Helpful Report

Posted 1 day ago

“The easysim was easy to use, i was able to activate it easily once we arrived in Vietnam. We would use it again”

Helpful Report

Posted 1 day ago

“Very satisfied! During my trip, I had internet access throughout most of the city, except in a few areas where connectivity was limited due to the country's internet restrictions.”

Helpful Report

Posted 2 days ago

“Good value and easy to follow the instructions . Made a huge difference being able to access the internet ( when available) at all times during our holiday”

Helpful Report

Posted 2 days ago

“Good value and very easy to use, very happy to use again on our next holiday away.”

Helpful Report

Posted 3 days ago

“Worked well easy to install and use.”

Helpful Report

Posted 3 days ago

“Easy to use, good explained how to setup. Recommending”

Helpful Report

Posted 3 days ago

“Very good but need more gigabytes for less price”

Helpful Report

Posted 4 days ago

“Smooth set up Easy App with all info”

Helpful Report

Posted 4 days ago

“Easy to use. I would recommend it.”

Helpful Report

Posted 5 days ago

“Excellent value for money and easy to set up. Highly recommended.”

Helpful Report

Posted 6 days ago

“Very easy to use and peace of mind that your charges are not going to increase”

Helpful Report

Posted 6 days ago

“Very good, but lost signal a few times which was a little annoying.”

Helpful Report

Posted 6 days ago

“Great rate and easy to install.”

Helpful Report

Posted 3 weeks ago

easySim.global is rated 4.7 based on 1,950 reviews