easySim provides low-cost, prepaid travel eSIMs, which will cut the cost of using your mobile phone when you travel abroad in over 150 countries. No more dodgy WiFi or messing around with fiddly sim cards.
“I recently used Easy Sim's travel eSIM for roaming data in Europe, specifically in France and Italy. *Hands down, it was the best travel eSIM experience I've had!* Using a single package for both countries was not only convenient but also *significantly cheaper* compared to other options.
What truly stood out about Easy Sim was their *exceptional customer support*. When my network stopped working due to a settings issue on my phone, I reached out to them via WhatsApp, and *they jumped in immediately* to resolve the problem. Someone from their team fixed the issue right away, ensuring I was back online without any hassle.
If you're planning a vacation and want to stay connected without worrying about internet hassles, I highly recommend Easy Sim.
I'm sharing this review purely from a good experience.”
“Used in Switzerland. All in all a good experience in different areas. And mainly I give 5 stars for the customer service as we needed some help to change our phone settings and a real person contacted me after I sent an email on a weekend.”
“Great value eSIM. Fairly easy to top up
It gets 5 stars if there’s an App for it - which there currently isn’t. That would make it much easier to check the balance at a quick glance”
“At nearly 70 years old and never having used an eSIM before I was a bit concerned about how straightforward it would be. From start to finish it was so easy, everything was clearly explained and it all worked perfectly. Cost was excellent, less than £5 for 15 days, if I had used my own provider and bought an extension it would have been £30. It’s a no brainer. I would happily use EasySim again the next time I travel out of EU.”
“Really straightforward purchase, and straightforward installation. I needed this for my recent trip to Morocco - given how much I used the phone for banking, maps, taxis, proper comparison in the souks,…I now view this as essential travel planning. I’ll be using easySim again rather than roaming costs. The price is amazing.”
Hi Simon,
Thank you for your review, and I’m really sorry to hear about your experience.
I have checked your eSIM and I can see you installed it but did not use any data. This is generally fixed with a small tweak to your phone settings like switching on Data roaming.
I have also checked our support platform and I cannot see any help requests from you which is a real shame! I am sure we could have got you connected in minutes. It is really easy to ask for help - just tap 'Start a chat' in our Help centre.
You did not use any data so you’re fully covered by our Money Back Guarantee. We’d be very happy to offer you either a full refund or a replacement eSIM for a future trip.
We’ll reach out to you directly to get this sorted for you.
Safe travels,
Jim @ easySim
“Heard about easySim from a friend and so glad I did. I followed the installation video which is really easy and then turned off my normal SIM before I took off. The esim connected as soon as I landed in Turkey. I stayed in touch with home, searched for local attractions and used Google maps all for less than a fiver. Brilliant! Will use again.”
“Really simple and easy process to buy and activate even for a non tech savvy like me.
Was notified when I had nearly used all the data and was able to too up
Customer service support was great when I needed it too.”
“Loaded it onto phone, which was showing but couldn't access the data.
Tried to assign it again but stated it was assigned. In the end i gave up.
Having seen the review easysim contacted me and offered me a refund, which I accepted. Whilst this is excellent customer/provider relations, it doesn't negate the fact that I was without data at the time it was needed.”
Hi Katrina,
Thank you for your review, and I’m really sorry to hear about your experience.
From what you’ve described, it sounds like the eSIM was installed but needed a small settings adjustment to get fully connected. These are usually quick fixes, and our support team can get things up and running within minutes via our live chat. It is really easy to ask for help - just tap 'Start a chat' in our Help centre.
I’ve also checked your eSIM and can see that no data was used, so you’re fully covered by our Money Back Guarantee. We’d be very happy to offer you either a full refund or a replacement eSIM for a future trip.
We’ll reach out to you directly to get this sorted for you.
Safe travels,
Jim @ easySim
“All worked well. I was especially pleased with the support I recieved when I couldn't get the sim to work, entirerly my only fault and nothing at all wrong with the sim. Would definitely use again.”
