easySim provides low-cost, prepaid travel eSIMs, which will cut the cost of using your mobile phone when you travel abroad in over 150 countries. No more dodgy WiFi or messing around with fiddly sim cards.
“I recently used Easy Sim's travel eSIM for roaming data in Europe, specifically in France and Italy. *Hands down, it was the best travel eSIM experience I've had!* Using a single package for both countries was not only convenient but also *significantly cheaper* compared to other options.
What truly stood out about Easy Sim was their *exceptional customer support*. When my network stopped working due to a settings issue on my phone, I reached out to them via WhatsApp, and *they jumped in immediately* to resolve the problem. Someone from their team fixed the issue right away, ensuring I was back online without any hassle.
If you're planning a vacation and want to stay connected without worrying about internet hassles, I highly recommend Easy Sim.
I'm sharing this review purely from a good experience.”
“The purchase process was simple. Installation of the ESIM was simple. However. The ESIM did not function at all during my time in the United States so unfortunately it was a waste of money for me. I would activate it through the connection settings on my Galaxy S25 Ultra, but it would not connect, and asked me to switch on data roaming, which all the instructional videos said to turn off.”
Hi David,
Thank you for taking the time to share your experience, and I’m really sorry to hear that you couldn’t get connected during your trip.
I just wanted to clarify something for you: all of our eSIMs DO require mobile data roaming to be switched ON. This allows your device to connect to our partner networks overseas. Our setup guides mention this, but we appreciate it can sometimes be misunderstood — especially as phones often show warnings when enabling roaming.
I have checked our support platform and I cannot see any help request from you. If you’d reached out while travelling we would have got you online very quickly. The fastest way to contact us is to tap “Start a chat” in our Help Centre, where our team responds promptly and can walk you through your settings step-by-step.
You did not use any data and you are covered by our Money Back Guarantee. I will contact you offline to arrange a refund or replacement.
Safe travels,
Jim @ easySim
Hi Jeffrey,
Thank you for your review and I am sorry to hear you did not have the best experience. I can see you installed your eSIM but you did not activate it. I have also checked our support platform and I cannot see any help requests from you which is a real shame! We would have got you connected in minutes.
It is really easy to ask for help, just tap 'Start a chat' in our Help centre for the fastest response.
You are covered by our Money Back Guarantee as you did not use any data so I will contact you offline to arrange a refund.
Safe travels,
Jim @ easySim
“Received and installed on phone.
Detailed instructions on how to do it with a video. Whole process was automatic though and did not need to do anything other than switch off main SIM on landing.”
“Tunisia and Egypt sorted. Not being a very tech savvy older person I found it reasonably simple to pre purchase Sims for Tunisia and then Egypt. Nothing to worry about but if you’re not tech savvy then ask a son or daughter to explain . A very nice price too.”
“Good value and easy to use but the website was AWFUL.
Both my friend and I spend most of the week trying to access the website while we were away to check out usage without any success.”
Hi Keith,
Thank you for your review, and I’m really sorry to hear you didn’t have the best experience.
I’ve checked your eSIM, and it shows 1.4GB of the 10GB being used, which suggests it was working for you at some point. I’ve also looked through our support system and couldn’t find any help requests from you — which is a shame, as our team responds very quickly and can usually resolve any setup issues within minutes when we’re made aware.
I’ll reach out to you directly to find out more and see how we can help.
Safe travels,
Jim @ easySim
“Having originally opted for a different provider that's more well known, I had nothing but problems taking over 3 hours of my time to set up with no avail. Ended up purchasing a sim from easySim and it was instantaneous. No issues. My new go-to!”
“I bought 2 easysims, 1 for USA and one for UK. The USA one worked fine, but the UK one didn't work at all. I had activated it on arrival (the USA one was already deactivated at that time). I had to buy another UK esim from a different provider to get me though the rest of my stay there.”
