easySim provides low-cost, prepaid travel eSIMs, which will cut the cost of using your mobile phone when you travel abroad in over 150 countries. No more dodgy WiFi or messing around with fiddly sim cards.
“Great value purchase, used the smallest data esim for a week in Marrakech when away from hotel WiFi for google maps and WhatsApp. Just turned on and off in 'settings' when required, always had coverage, whether in the centre, out ballooning or on a waterfall trek. Really easy to set up, would use this service again, thank you.”
Hi Donna,
Thank you for leaving a review and I am sorry to hear you did not have a great experience.
I have checked your eSIM and I can see it activated and used a very small amount of data. I have also checked our support platform and I cannot find a help request from you which is a real shame - I am sure our team would have sorted the issue for you very quickly. It is really easy to ask for help - just tap 'Start a chat' in our Help centre for the fastest repsonse.
As you only used a tiny amount of data, you are covered by our money back guarantee. I will contact you offline to arrange a full refund or replacement.
Safe travels,
Jim @ easySim
“I has never used an eSIM before and was quite worried that it wouldn’t work or connect
I had absolutely no need to worry. Their customer service was brilliant. And I had signal the whole time I was in Turkey
I without a doubt would use easy sim again”
“I used my SIM in Istanbul, Turkey, as a travelling football fan, got full coverage inside the Besiktas Stadium I FT my mates in Birmingham with no problem. It was so easy downloading an e-sim and switching to it when I arrived in Istanbul. Definitely a thumbs up from me.”
“Very easy experience from start to finish. The installation instructions were easy to follow and the esim worked as soon as I switched it on in Greece. Good price too.”
“We used a Caribbean eSIM and a USA eSIM while on our cruise and everything worked perfectly. Installation was straightforward, and the data usage alerts were really helpful throughout the trip. We’ve already got another holiday planned for later this year and will definitely be using EasySim again.”
Hi Vicki,
Thank you for your review and for choosing easySim for your USA travels.
I’m sorry to hear that the connection wasn’t always as reliable as expected while using mobile data. In the USA, our eSIMs connect to both AT&T and Verizon, which generally provide excellent nationwide coverage, so it sounds like there may have been a small settings or network selection issue during your trip.
These are usually quick to resolve, and our support team is always happy to help via live chat while you’re travelling.
I’m pleased to hear the eSIM was still useful during your trip, and we really appreciate your feedback as it helps us continue improving the experience for our customers.
We hope to see you onboard again for your next adventure!
Safe travels,
Jim @ easySim
