easySim provides low-cost, prepaid travel eSIMs, which will cut the cost of using your mobile phone when you travel abroad in over 150 countries. No more dodgy WiFi or messing around with fiddly sim cards.
“Easy to purchase and easy to setup. Once abroad it was simple to switch on avoiding those nasty surprises when you get your monthly bill from your usual airtime provider, highly recommended.”
“Great customer service from Jim. We’ve used easySim for a few trips now - it’s definitely great value for money and a fraction of the price of my mobile provider’s service….
Never any connection issues but buying Sims for similar emails in the household caused me some confusion so we contacted customer support and Jim was outstandingly good at settling the problems.
Turns out I had deleted a SIM when not connected to WiFi (that can lead to it still being detectable sometimes) - but he was quick, polite, efficient and gave the sort of service that ensures we will come back repeatedly….
A definite 5* service….!”
“Thanks for refund after not being able to connect on holiday plus I had another one which I couldn't connect I would appreciate a refund for that one also many thanks”
Hi Melvyn, thank you for your feedback and we take this very seriously. I can see you purchased 2 eSIMs but only installed one. The eSIM you installed was used in Dominican Republic but your eSIM for the Caribbean was not installed. I have checked our support platform and I cannot see any 'help' requests from you which is a shame. We would have got you connected in minutes. It is really easy to ask for help, just tap 'Help' when signed in to my.easysim.global for the fastest response to any enquiry. I will contact you offline to arrange a refund for the eSIM you did not install. Safe travels, easySim.
