easySim provides low-cost, prepaid travel eSIMs, which will cut the cost of using your mobile phone when you travel abroad in over 150 countries. No more dodgy WiFi or messing around with fiddly sim cards.
“I did have a little trouble installing & getting easySim to work initially but after altering some settings on my phone it worked perfectly & saved me money in the long run.”
“Very simple to use and set up. Good instructions were provided. Only draw back was my telephone number didn't work for incoming calls - but I think that was me setting it up wrong on my phone rather than easySim's fault
Would use again in Switzerland :)”
Thank you for your review, Louise! We are glad that our service was easy for you to use and set up and that you found our instructions helpful. Your primary telephone number will not work using our eSIM because we are data only.
Thanks, Chris, for rating easySim.global 4 stars! I'm glad you eventually got the esim to work with no issues after some difficulty. It take a little while to get your head around multiple SIMs, but you soon become an expert. Remember to keep your eSIM for your next trip, but disable it to save battery. Your feedback is highly appreciated.
“The SIM is convenient and easy to use when abroad, the only issue which makes no sense to me, is that you ask users to scan a QR code in order to set up/ activate the SIM. Each time I've bought an easySIM I've done so on my mobile device, as it's the last thing I think of when travelling. If I'm purchasing the SIM with my mobile, how am I expected to scan a QR code with said mobile. The manual installation instructions do not work on my Android device (Google Pixel) and each time I've had to rely on the help of strangers in a new country, by sending them a screenshot of the QR code and scanning it from their phones. As you can imagine, this is not very convenient, especially in a country where you don't speak the local language. It would be helpful to find a better solution.”
Thank you Charne for your 4 star rating of easySIM.global. We are delighted to hear that you have found our eSIM to be convenient and easy to use when abroad.
We understand your frustration with scanning a QR code from the device which receives a QR code, a problem shared with most eSIM providers. This is why we added a "copy" function to help manual configuration. Going manual is a little fiddly, but it is well documented in our Android instructions. Please contact our support if you would like assistance when you next upgrade your phone.
Unlike other eSIM providers, you only need to install your eSIM once, it is yours to keep (as long as you use it occasionally).
We are constantly striving to improve our services and provide our clients with the best and most convenient user experience. Thank you for your helpful feedback and we hope to see you onboard again.
“I purchased esim to travel to istanbul unfortunately my sim did not work at all I emailed several times for refund no reply so I'm extremely disappointed.”
Hi Minara, we are sorry you did not have a great experience. We do not have record of you contacting our support, so we did not have the opportunity to assist you. We have 000's of customers using our service in Turkey without problem, so there must be an issue with your phone settings. We are happy to arrange a refund but I would like to ask you how you were trying to contact us because we have no record. I will send you an email from our support platform to arrange your refund. Safe travels.
“Was travelling to Turkey and purchased easySim eSim to get data as roaming charges on my UK sim was exorbitant.
Connectivity was good throughout the place we stayed and at airport (we did not roam much).
You get data only - no phone number but I did not care much about having to call anyone.
I find there are a LOT of eSIM providers nowadays and this wasn't the cheapest but there was a link right on my boarding card which made it easy to remember to get this BEFORE travelling rather than land and go in search of a local shop that had a sim and this reduced stress a lot.
Overall - helped me with having data during our stay - no complaints as such.”
“Works well. Most locations are cheap.
1 minus star, because first installation of esim is more complicated. You get an QR-Code, which is not easy to scan, when you have only your phone with you. Travel Sim Apps have the function for direct installation via button. But you it is positive that you can reuse the installed esim.”
“Although it has not worked in Armenia (tried the things suggested, but am not very techie and failed) the staff at eSim were helpful with advice and reimbursed the money for the Armenian bundle.
It is good to know there is keen support at eSim.
Now in Georgia and all working well. Hope it stays that way throughout the Stans. Maria”
Hello Maria, I am sorry you have not had a great experience and I am here to help. I have found your order. I can see that you have an active data bundle for Georgia which will also work in Armenia. Unfortunately we have not had an opportunity to help you but If you perform a manual network search, your eSIM will find and connect to our network partner in Armenia - Beeline. In any event, I will refund your Armenia data bundle immediately and I will contact your via our support channel to confirm. I hope that helps.
“eSim worked well in the US, however, unlike advertised on the web only AT&T network was possible, but not Verizon which lead to some areas without coverage. 5G did also not work, but 4G without issues, so no problem here.”
“Worked well in Turkey. Did seem to use up the data quicker than normal, 3G lasted 14 days. Instructions were Ok but half way through installing the ESim they did not match the phone settings.”
“I purchased 20GB for a 3-week trip to USA and it worked as stated, can't ask for more than that. Except maybe, being able to keep unused data for another time?”
Hi Carol, thanks for your review. Our pricing is based on user averages, so if we allowed our customers to retain unused data for another trip, the price would need to be increased on all data bundles! I hope that answers your question and you feel compelled to increase our rating to the max ;)
Hi Paul, we are sorry you did not have a great experience. I can see that you did not use your bundle so I will process a refund right now. We have 000's of customers using our service in USA without problem, so there must be an issue with your phone. We do not have record of you contacting our support, so we did not have the opportunity to assist you. I would be happy to give you a new data bundle and with the help of our support, you can test it and have it working for when you next travel, let us know.
