“I have not received my goods from Electrical Wholesalers 4 U. Tommorrow will be a week since I ordered from you. So now I have asked for a full refund, thus I cannot give you any stars.”
“Preferred the materials on Wednesday for next day delivery to enable me to install on Saturday. Materials still not arrived meaning I am unable to undertake the job.”
“I ordered on Thursday night and realised I hadn’t paid for next day delivery. In the morning first thing I did was contact the office to say I will pay extra for Saturday delivery. I needed it Saturday as I had explained to the lady on the phone I was doing the job early Monday morning. Any way it never came on the Saturday so I’m going to have to return. Waste of the £15 for next day delivery. If she couldn’t deliver on the Saturday I said I wanted a refund. I’ll be calling again in the morning.”
“Ordered on Friday with next day delivery. Needed for a job on Tuesday, arrived on Wednesday. Had to buy elsewhere from another wholesaler. Will be returning as not needed now.
Also they don’t reply to emails.”
“Order was sent out incomplete, I called them they said they need to investigate and will call me back, they didn’t. I call back again and am told the same thing. I complained that no one called back and after a few minutes the lady on the phone said items are out of stock. No communication at all and the phone staff are not helpful at all. Don’t recommend.”
“I didn't received the item yet.
When I track in DPD now it's showing that it's returning back to 727. Great disappointment.
My work is pending and I've loss because of this.”
“Ordered on Saturday, paying for ‘next day delivery’ - didn’t arrive until 4pm Weds. Tried to return the item and received email saying ‘return approved’ with further info to follow. Nothing followed! Very disappointed.”
“The worst company I've had to deal with in recent years. The photos of the electrical wire I bought in no way match the actual product that was ordered. I was sent the wrong product, and there's no option to return it because it was cut? But I didn’t order such a thing, plus it was even too short! In short, it's a sales joke.
I do not recommend this company under any circumstances. Shopping here is just throwing money down the drain.”
“I have not received my light - the cstomer servoce at the electrical warehouse were great ( real people) but a month after paying for it and not having it delievered - I went to a shop and brought a light. eectricwarehouse need to change their deleivery team Fed EX- who have poor customer service and dreadful AI. I hope that I will get my money back quicker!”
“Phone to check stock and delivery.
Well 3 days late hopefully get today. But cost me for an electrician I had booked Poor service won’t be using agin”
“Very poor service not recommend . They charged delivery fees but very bad logistics and I have waited more than a week. Still don’t get my products .”
“Goods advertised as being DELIVERED within 48hrs MAX. After 96 plus hrs goods hadn’t even been dispatched. Was then assured of a BEFORE 1200 delivery …… arrived at 1630hrs on DAY 6. Held up the project and increased expenses.”
“Wrong parts sent, told to email with issue but 3 days on no response still. Very poor communication. Ordered £260 of surge protection sent £60 worth.”
English