“I was supplied a used and consumer box along with wrong RCBO INSTEAD OF 6A RCBO I was sent 3 16 A RCBO when I returned I was told that consumer box was sent from our warehouse as we can trace the serial no but RCBO were not sent from our warehouse
So they accused me as if I have bought these RCBO FROM SOME where else and sent it them I have not been refunded for these RCBO”
“Parts were spot on, response from my on line question about replacement items, was answered quickly, and every thing sorted in a matter of days.
Perfect.”
“I ordered fans and controllers. I phoned to confirm both items were in stock and was told they were and that I would get them in 2 days which would have been fine.
Nothing arrived I phoned and was told there were no controllers and was told it would be weeks before they would be in. As the controllers were the ones that suited the fans this caused me no end of problems.
I still do not have my credit for the controllers.”
“Overall I am happy with the purchase, prices were great for all the product I needed, payment was easy using my preferred method, goods arrived quickly but have deducted a star because they did not tell me I was missing 2 items which took a couple of phone calls and a wasted day to find out but to be fair they did ship the missing items fairly quickly, despite that would use them again.”
“Well priced & usually easy to deal with.
Delayed delivery with no explanation and missing items.
Slow response to complaint & poor communications. Missing items finally arrived 11 days late.”
English
