“Order was sent out incomplete, I called them they said they need to investigate and will call me back, they didn’t. I call back again and am told the same thing. I complained that no one called back and after a few minutes the lady on the phone said items are out of stock. No communication at all and the phone staff are not helpful at all. Don’t recommend.”
“Service and time of delivery was ok, but the advertised price online was deceiving.
It wasnt clear until I get to basket that the price is plus vat.
I’m in business. I understand items are subject to vat and I also understand that trade prices are typically advertised net, but searching google as a retail customer, the face value showed only net. let’s not f*ck about, just show me the price I’m going to pay!
Not the end of the world, just simply annoying.”
“I didn't received the item yet.
When I track in DPD now it's showing that it's returning back to 727. Great disappointment.
My work is pending and I've loss because of this.”
“I have placed several big orders, on their easy to use website. Deliveries have been very quick. They also respond with returns very quickly. I had received a defective PIR light which they replaced immediately. I have no doubt I will be a returning customer”
“Ordered a strip light, but took nearly a week to arrive. I also emailed them twice to enquire about my order, only receiving a response after the second email. However, it was swiftly delivered once dispatched and was well packaged. Apart from the initial wait, I cannot fault the company.”
