electronicsforce Reviews

4.7 Rating 280 Reviews
92 %
of reviewers recommend electronicsforce
Visit Website

Phone:

877-230-4175

Email:

info@electronicsforce.com

Write Your review

Tell us how electronicsforce made you happy
Minimum 10 characters
What's your name?
Leave this blank if you'd like to publish your review anonymously.
(Optional)
What's your email?
We need your email address to verify that your review is genuine
Please note that we may share your email with the company to verify your order.
electronicsforce 1 star review on 21st June 2021
Anonymous
electronicsforce 1 star review on 21st June 2021
Anonymous
electronicsforce 1 star review on 21st June 2021
Anonymous
electronicsforce 1 star review on 21st June 2021
Anonymous
electronicsforce 1 star review on 21st June 2021
Anonymous
electronicsforce 1 star review on 21st June 2021
Anonymous
electronicsforce 1 star review on 21st June 2021
Anonymous
2
Anonymous
Anonymous  // 01/01/2019
Melvin at this location is DEFINITELY the person to talk to if you want straight honest options! He makes what can be such a tough experience so painless! If you’re not at this website… I pray you get HALF the service that his and the store as a whole gave us over the phone and post purchase.
Helpful Report
Posted 1 year ago
Our representative was well above our expectations. Service provided and courteous excellent. Adam never skipped a beat and called a couple times to make sure my phone was working during a family medical emergency. So much appreciate. We transferred all our services from another company and look forward to our future endeavors.
Helpful Report
Posted 1 year ago
I came to their website to buy a new phone, the guys helped me with all my questions on how to do it quickly and clearly, they were also polite and professional. Thank you
Helpful Report
Posted 1 year ago
Bought a phone in on their website a Friday afternoon. I needed a phone asap cuz mine was already on life support. I contacted the company via their phone number on their website right before they closed for the weekend. The rep was extremely nice and took his time to answer all my questions and answered everything with manner and respect. He did confirm to me that the phone I wanted was in stock, in hand and he would make sure to ship it to me before they close as soon as I call back after I finish my order online. I called back and indeed he managed to ship the Google pixel 6 to my via priority mail and I got it the following Monday! Thanks a ton!! Expect more purchases from me in the future!!
Helpful Report
Posted 1 year ago
They were super helpful! I had a case with a replacement phone, they managed to exchange it in less then 4 days after I put in my return request to send the initial phone back. other then that super great website, staff was really nice and been doing business with this store for the past 6 years, If they can’t give you a better service as a business then no one can.
Helpful Report
Posted 1 year ago
Made the best decision buying from electronics force.com! They offered me a fantastic price on a phone that I can't find in the market today (Kyocera duraforcepro 2) which is a phone I need for my business as a constructor. Have received my phone in perfect condition and worked as soon as I put in my sim card in it. Managed to also get into a pool etc... Overall they have also been extremely quick with my order, making shipping prior for what I selected on my order, maybe because they had it in hand or the post office just felt generous. Glad to be making business with electronics force, will be buying again for sure!
Helpful Report
Posted 1 year ago
Great service. Adam was a great help to my aunt who was in search of a new phone. Give the guy a raise 😊 but other than good service prices are very fair and competitive, compared to many other retailers on the market, glad i saved some money and found what i was looking for.
Helpful Report
Posted 1 year ago
I cannot find enough positive accolades to describe how professional, knowledgeable, competent and incredible my experience today was with this store. It was all due to the remarkable service provided by your customer service rep, jack!! He not only expertly handled all my technical issues, he went above and beyond in so many ways. He provided me with the latest information and actually found ways to help me get a phone set up after I got it, and methods on how to make my phone run better I never expected to be this incredibly satisfied with electronicsforce. The only reason this happened is because of the profoundly excellent service jack provided. He is truly the best customer service rep I have worked with! Bravo !!!
Helpful Report
Posted 1 year ago
The whole 3G being shut down and switching to a 4/5G device for today's network made things a bit confusing for myself and my dad that till this day has been stuck with a flip from from the 2000's and didnt want to switch to an iphone or any kind of smartphone, he likes to live in the past. Gladly as we stumbled upon electronicsforce while searching for a suitable phone for my dad we managed to find a kyocera flip phone, I placed the order on the website and it came in all in its glory with the factory taping and brand new without its original box, the I would expect a phone that came out back in 2016 not to be in a new box anymore. But anyhow I'm happy that I have my quit time from my dad bugging me about verizon and their new network, and in overall happy that I made business with electronicsforce. It was quick and easy and in appreciated them highly!
Helpful Report
Posted 1 year ago
I Have been buying from Electronicsforce for many years now and they never disappoint. Price, stock and customer service are top notch. The staff on the phone and over chat are amazing. If you haven't purchased from them just yet, then you are missing out and probably overpaying for devices elsewhere.
Helpful Report
Posted 1 year ago
This place was very excellent! Great customer service and also extremely helpful! I didn’t have the first clue of what to do when I first came into the store but the representatives told me step by step what I needed to do to get out of my predicament. They also helped me get back into my account after I was locked out of it. They also helped me get in contact with the authorized users on my account after I needed help getting in contact with them. They were extremely helpful and respectful as well as patient! The representatives knew exactly what to do all I had to do was explain my problem to them! Thanks steve !!!!! Best manager ever!
Helpful Report
Posted 1 year ago
It was a pleasure to deal with a cell phone store where you don't feel pressured. I have to thank Melvin for his helpfulness and patience. I bought a Galaxy S8 there a couple of weeks ago and have to recommend this place.
Helpful Report
Posted 1 year ago
I've never had an easier time purchasing a phone. That is to say, the customer service is great, the staff is attentive, and although I did not catch the manager's name, he was very assisting in breaking down the fine lines of how today's network for phones work and made it simple, even tho it might sound confusing for others, but these days you just can't have anything but a touch screen smartphone. And he made it clear to talk about other offers I was eligible for getting. Will definitely come back for this website for sure!
Helpful Report
Posted 1 year ago
If you're looking to buy a phone, look no further! The representative inside (John) was super accommodating and helpful, answering all my questions and helping me through the process of switching my phone and activating my phone. He made everything easily understandable and made sure we were completely satisfied with our purchase. Top notch service!
Helpful Report
Posted 1 year ago
Melvin's customer service was exceptional! He was sure to share all the information on the questions asked with me and made it seem as if getting a new phone is seamless. He was very patient. All the other staff that helped throughout the process were amazing as well. Highly recommend this online phone retailer!
Helpful Report
Posted 1 year ago
The store rep and manager were fantastic yesterday. They were professional, expert and kind. I lost my phone and they went above and beyond the call of duty. I received my phone in short order with a better phone. I highly recommend this store.
Helpful Report
Posted 1 year ago
Staff were very friendly and helpful. Melvin specifically took care of me and went above and beyond to make sure I received the best service. If you’re in for a new phone, trust me they are great.
Helpful Report
Posted 1 year ago
This phone online store is amazing. Anytime I have questions about purchasing a phone i have George. He goes the extra mile to make sure I’m taken care of and they explain issues so that I understand clearly. Everyone in the store is always so kind and ready to help with anything. Even when the store is really busy, the employees do everything they can to get everyone taken care of in a timely manner. These employees and their store manager are intentional with everything, it’s fantastic and refreshing. Out of all of the phone services and stores I’ve ever had, Electronicsforce truly cares for their customers. It’s exciting to have a phone merchant especially online.
Helpful Report
Posted 1 year ago
I am very disappointed in the phone. I paid good money for the phone and it appears to operate more like a re-conditioned and not a new phone. My partner who uses the phone said it does the same things that the old phone it replaced did. We could have just as easily kept the old phone. I will not be ordering a Doro again since these phones are so difficult to come by and they are apparently not making new ones anymore.
Helpful Report
Posted 1 year ago
I've been to many phone retailers but always have such a bad experience. Once I've been on electronicsforce's website, it was such a great experience. The manager Adam was very knowledgeable and very helpful, I entered the website only for a new phone and a couple of questions. Come to find out I was ready for an upgrade after negotiating with adam, thanks to adam I was able to walk out their website satisfied with a new phone. And the price wasn't bad after all. I do recommend visiting this website and please ask for Adam he's such an amazing guy that cares for his customers wants
Helpful Report
Posted 1 year ago
electronicsforce is rated 4.7 based on 280 reviews