electronicsforce Reviews

4.7 Rating 280 Reviews
92 %
of reviewers recommend electronicsforce
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877-230-4175

Email:

info@electronicsforce.com

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electronicsforce 1 star review on 21st June 2021
Anonymous
electronicsforce 1 star review on 21st June 2021
Anonymous
electronicsforce 1 star review on 21st June 2021
Anonymous
electronicsforce 1 star review on 21st June 2021
Anonymous
electronicsforce 1 star review on 21st June 2021
Anonymous
electronicsforce 1 star review on 21st June 2021
Anonymous
electronicsforce 1 star review on 21st June 2021
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2
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Anonymous  // 01/01/2019
I’m pleased with everything that the technical support people helped me out with my new phone that I recently purchased from them. transferring all my information from the older phone to the new Phone. It only took a few minutes and he was really kind and courteous. I was on the phone call with what I wanted without any problems! Thanks again for everything
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Posted 1 year ago
The young man who assisted me last week was very friendly welcoming and helpful. He was honest and informed me of my many options. He did not treat me like a sell. He actually cared that I was happy with my purchased ​phone
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Posted 1 year ago
I've been buying from this website for years because they are a good phone discounter. 99% of the time they are good with helping people with their phones and they will help you if you call in with questions, however just like any other place, it depends on the representative who is helping you
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Posted 1 year ago
The only time in my life that I've ever not had a bad experience with a phone store. Was in/out so fast from their website, everyone was helpful and friendly when I emailed them and asked them questionsabout a particular phone. Got my new smartphone in the email without a headache and a good deal on it. Ima chip out of my hatred of visiting phone stores. Definitely recommend this website.
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Posted 1 year ago
My Galaxy s8 was somehow cracked on the side (probably during shipping). I contacted their customer service, and was immediately answered, checked in and told my wait time. Steve assisted me in doing an advance replacement for me on the spot, I provided a tracking number for the damaged phone and they quickly sent my exchange out. Steve was very helpful, professional and reminded me of my grandson trying to explain all the new bells and whistles of my highly different Phone. His patience in going over everything multiple times was appreciated. He didn’t say “ boomer” once!! 😂 Thanks Steve.
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Posted 2 years ago
Jack at the electronicsforce is amazing. He took the time to help me setup my new phone and transfer files when no one else would over the phone. I highly recommend him and electronicsforce. Very knowledgeable and friend. Can't say enough good things about him.
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Posted 2 years ago
This website was very excellent! Great customer service and also extremely helpful! I didn’t have the first clue of what to do when I first came into the website but the representatives told me step by step what I needed to do to get The phone I wanted when I called. They were extremely helpful and respectful as well as patient! The representatives knew exactly what to do all I had to do was explain my problem to them! Thanks melvin !!!!! Best manager ever!
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Posted 2 years ago
The staff is highly accommodating and goes beyond what is necessary to assist each client. I highly recommend Peter. He was very patient, friendly and made sure that my husband and I were happy with all the details to our experience with electronicsforce! Will always go back to Their website to buy new phones!
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Posted 2 years ago
Adam did an awesome job helping me and my family switch over from our old phones after we received them in the mail, and made the entire process of getting new phones seem easy! He was very thorough and made sure all the important details were crystal clear to us.
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Posted 2 years ago
I needed to come into their website for a new phone. It was pretty quick when I had done the process, but when ever I contacted them they were quick to help me. Everyone I spoke to at the store was helpful and friendly. Shout out to Jack for helping me with selecting and setting up my new phone. Definitely will come back if I should need anything!
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Posted 2 years ago
Melvin made me feel special. He listened to what I needed. He answered questions, helped me set up phone, took what ever time needed. Never felt rushed or ignored. Thus in contrast to prior experience with person on phone. Highly recommend to do business with them and get your phones from here!
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Posted 2 years ago
Jack was the best! We had an issue with my sim card as I switched my phone over from A different service provider and he stayed with me long after close to fix my issue. He was super friendly, engaging, and supportive and I very much appreciate his service.
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Posted 2 years ago
Moshe did a fantastic job today! He took his time and made sure he did things correctly made this experience a lot better thank you so much!
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Posted 2 years ago
I had a great experience at this Phone online store! I have been to 3 other stores trying to update my phone with no success, but Adam from this store was very patient and friendly over the phone. He took the time to get us 2 affordable phones that he suggested, and he was a true sweetheart. Thank you Adam!!
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Posted 2 years ago
I Contacted the Store last night and spoke to Steve. I initially went in to browse around and ended up switching from An old 3G phone to a smartphone. Steve provided perfect customer service. Steve was very helpfully and friendly. Best experience so far
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Posted 2 years ago
I’m new to electronicsforce after terrible experiences with a couple other stores. This is a beautiful store on high profile website. I am really happy with the service the company offers. It’s more about online shopping rather through a person or phone call. But I prefer it that way, because you save time and you understand that your information is more secured when you don't give it to someone over the phone and would also probably like to throw in more stuff at your order so you pay more. George is an outstanding representative. I highly recommend that you seek him out. His dogged determination to provide the finest in customer service is rare in today’s world. It’s clear he takes pride in electronicsforce and even more so in his service. I had a lot of trouble porting my number and he stuck right with it and made it happen after getting my new device from them. He’s a very nice guy and you really feel he cares. This is a well managed store with a great product selection. Go check it out.
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Posted 2 years ago
I’m a customer here for almost 4 years and I can say this that they’re the best. Moshe takes care of everything very generously. Always got my things resolved from here and I am really really satisfied with their service . Ask for Moshe if it’s your first time there , i’m sure you’ll have your best experience buying a phone from them.
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Posted 2 years ago
Changing my review to 5 stars! Had an amazing experience with the team when I managed to get a hold of someone. It is a breathe of fresh air to hear a manager who cares about his customers and potential customers as much as Adam does. They listened to my situation and sat down and gave me all the scenarios depending on what phone I wanted. Great customer service! Thank you Adam!
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Posted 2 years ago
Highest recommendation for this vendor, in general, and melvin, specifically. First: the storefront website is extremely easy to navigate through. Second: melvin provided phenomenal service to me, my boyfriend over the phone and especially my 82 year old mother, who was switching phones and services. Melvin was extremely helpful, patient, did not rush my mother and treated us like we were his only customers. He went above and beyond, assisting my mother, who was nervous about the whole process. Excellent all-around customer service from Melvin, for sure! (I would be remiss if I did not mention the other staff, who were also courteous and helpful). If Melvin is any example of Electronicsforce's caliber of employee, I have no qualms recommending anyone who is thinking of switching devices and purchasing from their online store!
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Posted 2 years ago
Rob is absolutely amazing! I went to three different stores before coming to their website. Not only did he went above and beyond to help us. But he explained things other stores failed too. We were really thinking about going with a different company. However rob has restored our faith in buying a new phone. Thank you!!!
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Posted 2 years ago
electronicsforce is rated 4.7 based on 280 reviews