“This place was very excellent! Great customer service and also extremely helpful! I didn’t have the first clue of what to do when I first came into the store but the representatives told me step by step what I needed to do to get out of my predicament. They also helped me get back into my account after I was locked out of it. They also helped me get in contact with the authorized users on my account after I needed help getting in contact with them. They were extremely helpful and respectful as well as patient! The representatives knew exactly what to do all I had to do was explain my problem to them! Thanks steve !!!!! Best manager ever!”
“It was a pleasure to deal with a cell phone store where you don't feel pressured. I have to thank Melvin for his helpfulness and patience. I bought a Galaxy S8 there a couple of weeks ago and have to recommend this place.”
“I've never had an easier time purchasing a phone. That is to say, the customer service is great, the staff is attentive, and although I did not catch the manager's name, he was very assisting in breaking down the fine lines of how today's network for phones work and made it simple, even tho it might sound confusing for others, but these days you just can't have anything but a touch screen smartphone. And he made it clear to talk about other offers I was eligible for getting. Will definitely come back for this website for sure!”
“If you're looking to buy a phone, look no further! The representative inside (John) was super accommodating and helpful, answering all my questions and helping me through the process of switching my phone and activating my phone. He made everything easily understandable and made sure we were completely satisfied with our purchase. Top notch service!”
“Melvin's customer service was exceptional! He was sure to share all the information on the questions asked with me and made it seem as if getting a new phone is seamless. He was very patient. All the other staff that helped throughout the process were amazing as well. Highly recommend this online phone retailer!”
“The store rep and manager were fantastic yesterday. They were professional, expert and kind. I lost my phone and they went above and beyond the call of duty. I received my phone in short order with a better phone. I highly recommend this store.”
“Staff were very friendly and helpful. Melvin specifically took care of me and went above and beyond to make sure I received the best service. If you’re in for a new phone, trust me they are great.”
“This phone online store is amazing. Anytime I have questions about purchasing a phone i have George. He goes the extra mile to make sure I’m taken care of and they explain issues so that I understand clearly. Everyone in the store is always so kind and ready to help with anything. Even when the store is really busy, the employees do everything they can to get everyone taken care of in a timely manner. These employees and their store manager are intentional with everything, it’s fantastic and refreshing. Out of all of the phone services and stores I’ve ever had, Electronicsforce truly cares for their customers. It’s exciting to have a phone merchant especially online.”
“I am very disappointed in the phone. I paid good money for the phone and it appears to operate more like a re-conditioned and not a new phone. My partner who uses the phone said it does the same things that the old phone it replaced did. We could have just as easily kept the old phone. I will not be ordering a Doro again since these phones are so difficult to come by and they are apparently not making new ones anymore.”
“I've been to many phone retailers but always have such a bad experience. Once I've been on electronicsforce's website, it was such a great experience. The manager Adam was very knowledgeable and very helpful, I entered the website only for a new phone and a couple of questions. Come to find out I was ready for an upgrade after negotiating with adam, thanks to adam I was able to walk out their website satisfied with a new phone. And the price wasn't bad after all. I do recommend visiting this website and please ask for Adam he's such an amazing guy that cares for his customers wants”
“I’m pleased with everything that the technical support people helped me out with my new phone that I recently purchased from them. transferring all my information from the older phone to the new Phone. It only took a few minutes and he was really kind and courteous. I was on the phone call with what I wanted without any problems! Thanks again for everything”
“The young man who assisted me last week was very friendly welcoming and helpful. He was honest and informed me of my many options. He did not treat me like a sell. He actually cared that I was happy with my purchased phone”
“I've been buying from this website for years because they are a good phone discounter. 99% of the time they are good with helping people with their phones and they will help you if you call in with questions, however just like any other place, it depends on the representative who is helping you”
“The only time in my life that I've ever not had a bad experience with a phone store. Was in/out so fast from their website, everyone was helpful and friendly when I emailed them and asked them questionsabout a particular phone. Got my new smartphone in the email without a headache and a good deal on it. Ima chip out of my hatred of visiting phone stores. Definitely recommend this website.”
“My Galaxy s8 was somehow cracked on the side (probably during shipping). I contacted their customer service, and was immediately answered, checked in and told my wait time. Steve assisted me in doing an advance replacement for me on the spot, I provided a tracking number for the damaged phone and they quickly sent my exchange out. Steve was very helpful, professional and reminded me of my grandson trying to explain all the new bells and whistles of my highly different Phone. His patience in going over everything multiple times was appreciated. He didn’t say “ boomer” once!! 😂 Thanks Steve.”
“Jack at the electronicsforce is amazing. He took the time to help me setup my new phone and transfer files when no one else would over the phone. I highly recommend him and electronicsforce. Very knowledgeable and friend. Can't say enough good things about him.”
“This website was very excellent! Great customer service and also extremely helpful! I didn’t have the first clue of what to do when I first came into the website but the representatives told me step by step what I needed to do to get The phone I wanted when I called. They were extremely helpful and respectful as well as patient! The representatives knew exactly what to do all I had to do was explain my problem to them! Thanks melvin !!!!! Best manager ever!”
“The staff is highly accommodating and goes beyond what is necessary to assist each client. I highly recommend Peter. He was very patient, friendly and made sure that my husband and I were happy with all the details to our experience with electronicsforce! Will always go back to Their website to buy new phones!”
“Adam did an awesome job helping me and my family switch over from our old phones after we received them in the mail, and made the entire process of getting new phones seem easy! He was very thorough and made sure all the important details were crystal clear to us.”
“I needed to come into their website for a new phone. It was pretty quick when I had done the process, but when ever I contacted them they were quick to help me. Everyone I spoke to at the store was helpful and friendly. Shout out to Jack for helping me with selecting and setting up my new phone. Definitely will come back if I should need anything!”
