Elizabeth Rose Reviews

Name: Elizabeth Rose
Address: 67 High Street, Tenterden, Kent
Rating: 4.92

4.9 Rating 444 Reviews

99 %

of reviewers recommend Elizabeth Rose

Company Reviews

Questions

Metrics

4.9

Based on 444 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

+447702040189

Email:

michael@elizabeth-rose.com

Location:

67 High Street,
Tenterden
Kent
TN30 6BD

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Elizabeth Rose 5 star review on 2nd May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The customer service from Elizabeth Rose was excellent.”

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Posted 1 year ago

We are pleased to hear this, thank you.

Posted 1 year ago

“Despatch very quick and also refund when I returned the item. I would use on line again if I couldn't get to the shop but nothing like seeing the item to realise it's actual size .”

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Posted 1 year ago

Thank you for your lovely review, we do try to put size charts and measurements where ever possible online to help with the fit but nothing beats seeing the item in person.

Posted 1 year ago

“Excellent customer and delivery service. Highly recommended.”

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Posted 1 year ago

Thank you so much for your recommendation.

Posted 1 year ago

“ER always provides a first-class service. I ordered and paid for a sale item but was unable to collect it for a week due to road closures. Michael replied to my email with an explanation, and the Office Manager also contacted me offering to post the item. Excellent communication and service Which cannot be faulted”

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Posted 2 years ago

Thank you for your kind words and continued support and loyalty, we find good communication goes a long way when things don't go as planned.

Posted 1 year ago

“I bought the boots for my daughter and I liked them so much if there had been a size four I’d have bought some for me and I’m 74!!”

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Posted 2 years ago

A shame we did not have your size, thank you for your review.

Posted 1 year ago

“The customer service from “Elizabeth Rose” was exceptional!! Unfortunately I had to return my order… but even that was so easy.. .. again, I can’t praise it enough!! Thank you!!”

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Posted 2 years ago

We are pleased that you found ordering and returns easy and straightforward, thank you for your review.

Posted 1 year ago

“Easy to use website, excellent selection of quality Coats Jackets etc. Quick delivery received my order well packed. Will certainly purchase more items From Elizabeth Rose .”

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Posted 2 years ago

Thank you for taking the time to leave your lovely review.

Posted 1 year ago

“First class service which is refreshing in today's world thankyou”

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Posted 2 years ago

Thank you for your 5 star review, it was lovely to chat on the telephone the other day.

Posted 2 years ago

“Excellent service securely packaged lovely Dea Kudibal blouse.”

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Posted 2 years ago

Thank you, enjoy wearing your lovely new blouse.

Posted 2 years ago

“My first order from Elizabeth Rose will not be my last. My item arrived quickly and was beautifully packed. It was too large and no smaller size was available. Return was straightforward and free. My refund was immediate. Excellent service.”

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Posted 2 years ago

Welcome to Elizabeth Rose, thank you for your kind words. A shame your order was too big but we are pleased to hear the returns process went smoothly and you are happy with our service.

Posted 2 years ago

“I order from Elizabeth Rose with the knowledge that delivery will be quick and if any items are not as I would like, the refund process is faster than any other I have encountered. Always confident with the service and my latest order was no exception.”

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Posted 2 years ago

Thank you very much for your continued support and loyalty, it is much appreciated.

Posted 2 years ago

“I received for the first time an order. I was very satisfied. The blouse is great and delivery was fast. By the way the order went to Christa Kisling.”

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Posted 2 years ago

Thank you so much for sharing your first experience with Elizabeth Rose. We are pleased to hear you were happy with our service and product.

Posted 2 years ago

“Absolute top quality service. Lovely people to speak with. Order received the following day and beautifully packaged. One very satisfied and happy customer 🥰 Thank you”

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Posted 2 years ago

It is wonderful to hear that you rate us 5 stars for our service and that you are a happy customer! Feedback like this is most appreciated.

Posted 2 years ago

“I have always had a very good experience with my Elizabeth Rose on line shopping, items always arrive as advised, very carefully and nicely packed. Their service so far has been impeccable.”

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Posted 2 years ago

Thank you for your 5-star rating of Elizabeth Rose, Christine! I am delighted to know that you had a great experience with your online shopping. It is wonderful to hear that the items always arrive as per schedule, cautiously wrapped and secured. Your kind words on our services are highly appreciated.

Posted 2 years ago

“I am always happy with Elizabeth Rose and enjoy Helen's videos. Seeing the clothes on her is a great help.”

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Posted 2 years ago

We agree, seeing clothes on someone with different styling tips is great. Thank you.

Posted 2 years ago

“Easy to do business with, good communication. Parcel arrived as promised.”

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Posted 2 years ago

Thank you for your kind words, much appreciated.

Posted 2 years ago

“Absolutely charming to the high hills.”

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Posted 2 years ago

Thank you, very kind.

Posted 2 years ago

“Absolutely love the Cut Loose corduroy pinafore dress I received from Elizabeth Rose. Beautiful color and arrived in good time.”

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Posted 2 years ago

Thank you for your review, we agree that shade of teal on the dress is beautiful.

Posted 2 years ago

“always good service ,cares about its customers”

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Posted 2 years ago

Thank you for your kind words.

Posted 2 years ago

“Great online shopping experience. Fast deliveries and great communication. But im sure actually shopping in the store is even better. Wouldn’t hesitate to purchase online again.”

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Posted 2 years ago

Thank you for your kind words, if you are ever able to come and visit the Shop in person we would love to see you. It makes a nice day out to visit Tenterden.

Posted 2 years ago

Elizabeth Rose is rated 4.9 based on 444 reviews