Emile et Rose Reviews

Name: Emile et Rose
Address: The Granary, Highfield Farm, Clyst Road, Topsham, Devon
Rating: 4.88

4.9 Rating 155 Reviews

97 %

of reviewers recommend Emile et Rose

4.9

Based on 155 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	100%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Emile et Rose:

Born in 2002, in the historic town of Topsham in Devon, Emile et Rose offers timeless, traditional clothing and accessories for babies aged up to 23 months. Established by two cousins, Eve and Mike, Emile et Rose continues to flourish under the same family ownership today.

Visit Website

Phone:

01392 677555

Email:

hello@emile-et-rose.co.uk

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Emile et Rose 5 star review on 21st October 2024

Jessica H

Emile et Rose 5 star review on 24th September 2024

Ellie C

Anonymous

Anonymous // 01/01/2019

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“So pretty and as always very good quality both my girls wore this brand as babies”

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Posted 2 months ago

“Wonderful quality and style. Beautifully wrapped and quickly delivered. Perfect.”

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Posted 2 months ago

“Really beautiful quality clothes, especially for a special occassion. I purchased a 3 piece set for my son's baptism, and got so many compliments. The team were also so friendly when I had questions about my order.”

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Posted 2 months ago

“Absolutely beautiful Moses basket. My granddaughter loves it. It’s all set up now for my first great granddaughter.”

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Posted 2 months ago

“I am really delighted with my purchases for my first grandson. Very impressed with the quality of product, online process and delivery was flawless.”

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Posted 2 months ago

“It’s a present but it’s a lovely dress.”

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Posted 2 months ago

“It's even more beautiful than in the picture, beyond my expectations. Thank you so much! 😊”

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Posted 2 months ago

“Absolutely LOVE all things Emile et Rose!!”

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Posted 2 months ago

“Haven’t worn the jacket etc yet. However, I’m absolutely delighted with the customer service. Very professional x”

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Posted 3 months ago

“Quality is superb. Delivery is prompt. Would not hesitate to use again .”

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Posted 3 months ago

“I absolutely love these clothes they are adorable and such good quality”

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Posted 3 months ago

“Delighted with this little baby grow, it’s so cute!”

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Posted 3 months ago

“The staff are very friendly and informative; nothing is too much trouble. There is a good selection of clothes- lovely designs and excellent quality.”

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Posted 3 months ago

“Excellent service and excellent quality”

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Posted 3 months ago

“It looks beautiful but disappointed. The first time wearing it just to walk out in pushchair the stitching had come away down the side... wouldn't have liked to have paid full price for it.. However I have bought other items and been really happy with them.”

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Posted 3 months ago

I'm sorry to hear that you have been disappointed with one of the garments that you've received from us. If there is ever an issue with any of our garments, we will do our best to rectify this and encourage all of our customers to contact us to give us the opportunity to do so. I have emailed you directly for more information as we were unaware that there was a problem and will do our best to resolve it for you.

Posted 3 months ago

“Although I love the baby girl's clothes at Emile et Rose and the delivery was excellent, I will not be making further purchases. I purchased on the UK site for delivery to Ireland. Postage cost €10:95 & then I was charged €18:95 at customs .......so beware of these costs before purchasing.”

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Posted 3 months ago

Hi Finola, I'm sorry to hear that you have paid fees on your delivery. Unfortunately, we do have an ongoing issue with Irish Customs and Anpost, who have been incorrectly charging VAT to some of our customers. Babywear is non-vatable in Ireland, so providing your order is not in excess of €150, you should not have been charged at all. On our website we do advise our customers to contact us if this happens. I will email you separately with details on how you can claim a refund from Anpost for the fees you have paid. On a positive note, it's nice to hear that you loved our clothes and service !

Posted 3 months ago

“Bought this stunning outfit for a birthday gift and the quality was outstanding as was the customer service”

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Posted 3 months ago

“Beautiful outfits at a good price. Would recommend. Will buy from you again.”

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Posted 3 months ago

“Very good communication very easy to shop lots of choices very reasonable prices”

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Posted 3 months ago

“Thanks for a beautiful babygro ,adorable. Quick delivery,would recommend.”

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Posted 3 months ago

Emile et Rose is rated 4.9 based on 155 reviews