Essential Clinic Reviews

Name: Essential Clinic
Address: 400-119 14th St NW, Calgary, Alberta
Rating: 4.65

4.7 Rating 1,972 Reviews

92 %

of reviewers recommend Essential Clinic

4.7

Based on 1,972 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Essential Clinic:

We're changing the way you see a doctor in Canada, starting with easily treatable issues like hair loss and ED. Essential offers medical consultations and Health Canada authorized treatments to help men overcome challenges with hair loss and erectile dysfunction. We know it’s not easy going to a doctor in Canada, especially if you need to speak about personal health issues that can result in awkward conversation. But with Essential, you’re able to shop prescription products and talk to a medical professional discreetly from the comfort of your own home.

Every prescription is reviewed by a licensed Canadian doctor or nurse practitioner, who are available for online consults and follow-ups 7 days a week. All medications are shipped in discreet packaging directly to your home within a few days of approval.

To treat hair loss, Essential offers prescription finasteride 1mg and 5mg pills, dutasteride pills, topical finasteride, and topical minoxidil.

To treat erectile dysfunction, Essential offers prescription sildenafil pills (the same active ingredient found in Viagra), as well as tadalafil (active ingredient in Cialis).

We’ve helped thousands of men across Canada get the treatment they need without the hassle of seeing a doctor in person. Thank you all for allowing us to change up the healthcare game in Canada.

Visit Website

Email:

team@essentialclinic.ca

Location:

400-119 14th St NW,
Calgary
Alberta
T2N 1Z6

Essential Clinic 5 star review on 31st March 2025

Dany Jean

Essential Clinic 5 star review on 2nd February 2024

Mykola Semerak

Anonymous

Anonymous // 01/01/2019

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“Staff were easy to deal with and answered all my questions”

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Posted 7 months ago

“Forceful strong drug sales tactics”

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Posted 7 months ago

Hi Min, Thank you for leaving your feedback. We apologize for any inconvenience experienced. Our records show that you reached out to inform us about your experience with the medication. We promptly forwarded your concern to a clinician, who reviewed your case and provided recommendations on the next steps. You then requested a refund on the already delivered medication order. Unfortunately, as per our policy, we are unable to offer a refund or return on medication that has been shipped out: https://www.essentialclinic.ca/faq#payments-%2526-refunds We did our best to address your concerns promptly and paused your subscription to ensure no further medications would be sent to you. You still have access to requesting a prescription change with our clinic, as well as advice from our clinicians at any time. We strive to provide the best possible service and ensure our patients’ satisfaction. If you have any further questions or need additional assistance, please don’t hesitate to reach out to us directly. We’re here to help!

Posted 7 months ago

“Time to fill order and Shipping time have me thinking I'll try a different company for my next order.”

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Posted 7 months ago

Hi Jared, Thank you for taking the time to leave your feedback, we appreciate it. We apologize for any inconvenience caused. Our records show that your prescription was approved by the clinician on September 16th and dispatched the next day, September 17th. The order was successfully delivered within 3 business days, on September 20th, which is within our expected delivery timeframe of 1 to 3 business days. We understand the importance of timely deliveries and are committed to ensuring your satisfaction. We will continue to strive for prompt service so that you receive your orders in a timely manner. If you have any questions or concerns, please don’t hesitate to reach out. We’re here to assist you at any time!

Posted 7 months ago

“Good service”

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Posted 7 months ago

“Fast and reliable”

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Posted 8 months ago

“Product works well very pleased with the service. Thank you”

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Posted 8 months ago

“Great, easy to use service with fast response times from medical professionals and fast shipping. Absolutely stellar team!”

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Posted 8 months ago

“Prompt, efficient service at my discretion.”

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Posted 8 months ago

“Quick and detailed”

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Posted 8 months ago

“Essential provided a very efficient service. From my perspective I had no idea that such a small pill could correct my ED and bring me back to normal.”

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Posted 8 months ago

“I was a bit unsure because I've never ordered medication online before, let alone get a prescription from an online doctor. But this is legit, the doctor asked me a few questions online and I received the medication I was looking for. Definitely going to stick with them!”

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Posted 8 months ago

“So far I can tell it’s working 2 weeks in. There’s a lot less hair shed”

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Posted 8 months ago

“A very smooth and good experience dealing with Essential on my hair product medication! I’d recommend their services anytime!”

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Posted 8 months ago

“Very professional and informative.”

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Posted 8 months ago

“BRAVO! Keep up the good work, the EC Team delivers a great service. From the first time I engaged while visiting your website the user friendly registration features to the doctor's consultation, and no need to mention the top efficiency of the delivery always the exact product and on time at my door... Excelent service! Bravo!”

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Posted 8 months ago

“Great service and your product is amazing”

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Posted 8 months ago

“Easy to get prescription and have it delivered, but support team when trying to sort out coverage issues is severely lacking.”

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Posted 8 months ago

Hi Ivan, Thank you for your feedback, we appreciate it! We’re glad to hear that you found it easy to get your prescription and have it delivered. We apologize for any inconvenience you experienced with our support team while trying to sort out coverage issues with your insurance provider. We understand the importance of accurate pricing and insurance coverage, and we took steps to verify the pricing and provide you with the necessary information. You should have also received the detailed medication receipt upon the delivery of your order. Your insurance will be able to use this receipt to determine the coverage. Please note that different pharmacies may have varying agreements with wholesalers, leading to different unit prices. Unfortunately, we are unable to disclose the exact acquisition cost as it is confidential information. Your feedback is valuable to us, and we will use it to improve our support processes. If you have any further questions or need additional assistance, please do not hesitate to reach out to us through our website, chat, or email. We’re here to help!

Posted 7 months ago

“Quick and easy”

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Posted 8 months ago

“The process was quite efficient and the product was delivered within days. The cost of the service was very reasonable. It’s a benefit that I have difficulty getting where I live. I will use the service again.”

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Posted 8 months ago

“I was looking at getting finasteride to try out for a few months but didn't want the hassle of booking a doctor's appointment and taking time off work. They were able to prescribe me 5mg fin and get it sent to my door within like 2 days of me going to their website. 100% would recommend.”

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Posted 8 months ago

Essential Clinic is rated 4.7 based on 1,972 reviews