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Essential Clinic Reviews

4.6 Rating 2,431 Reviews
91 %
of reviewers recommend Essential Clinic
4.6
Based on 2,431 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
2 - 3 Hours
Customer Service
4.7 out of 5
Read Essential Clinic Reviews

About Essential Clinic:

We're changing the way you see a doctor in Canada, starting with easily treatable issues like hair loss and ED. Essential offers medical consultations and Health Canada authorized treatments to help men overcome challenges with hair loss and erectile dysfunction. We know it’s not easy going to a doctor in Canada, especially if you need to speak about personal health issues that can result in awkward conversation. But with Essential, you’re able to shop prescription products and talk to a medical professional discreetly from the comfort of your own home.

Every prescription is reviewed by a licensed Canadian doctor or nurse practitioner, who are available for online consults and follow-ups 7 days a week. All medications are shipped in discreet packaging directly to your home within a few days of approval.

To treat hair loss, Essential offers prescription finasteride 1mg and 5mg pills, dutasteride pills, topical finasteride, and topical minoxidil.

To treat erectile dysfunction, Essential offers prescription sildenafil pills (the same active ingredient found in Viagra), as well as tadalafil (active ingredient in Cialis).

We’ve helped thousands of men across Canada get the treatment they need without the hassle of seeing a doctor in person. Thank you all for allowing us to change up the healthcare game in Canada.

Visit Website

Email:

team@essentialclinic.ca

Location:

400-119 14th St NW,
Calgary
Alberta
T2N 1Z6

As far as I'm concerned Essential Clinic is a scam. They're product is a joke and I'll be writing them to make sure they never charge me another dime
Helpful Report
Posted 1 week ago
Hi Ken, Thank you for taking the time to share your feedback. We’re sorry to hear that the medication didn’t work well for you, and we understand how frustrating that can be. We want to reassure you that our healthcare providers are fully licensed in their respective provinces and follow the same prescribing standards as traditional in‑person clinics. Essential Clinic is also certified by LegitScript, an independent organization that verifies legitimate online healthcare providers in Canada and the US. All medications dispensed through our partner pharmacy are Health Canada–approved and manufactured by licensed Canadian pharmaceutical companies. Generic medications undergo rigorous testing to confirm their equivalency to brand‑name products before they are approved for use. That said, every medication can affect individuals differently, and it’s possible that this particular option wasn’t the right fit for you. Our clinicians and pharmacists are always available to review your experience and help you explore alternative treatments if you’d like to try a different option. If you prefer, you can also request a smaller refill quantity or switch to a brand‑name medication for future orders. We’ve confirmed that your subscription has been cancelled as requested, and you will not be charged again. If you have any questions or would like guidance from our clinical team, please feel free to reach out to us directly by email or by submitting a new ticket through our website. We wish you all the best moving forward!
Posted 1 week ago
Worked with me to meet my needs, much appreciated
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Posted 1 week ago
Everything went well ,I think i ordered to many lm not going to need as much on my next order
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Posted 1 week ago
Fast and efficient service. I wish that all health care service was this good.
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Posted 1 week ago
Product arrived quickly and work well
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Posted 1 week ago
Everything has been great! Thanks
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Posted 1 week ago
Confiance en Essential mais n'aime pas les médical comme toujours je n'aime pas les consultations répétées. Merci bon service sécuritaire.
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Posted 1 week ago
Super service …..always
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Posted 1 week ago
From intial inquiry to the completion of the process and receipt of the prescription, the whole process was very effective and efficient
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Posted 1 week ago
Please fix your process.
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Posted 1 week ago
Clear and fast service.
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Posted 1 week ago
Service was excellent
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Posted 1 week ago
C'est correct
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Posted 2 weeks ago
Quick and easy to get the prescription, shipping was fast, product works as intended
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Posted 2 weeks ago
Online consultation went great, website works great, shipping was great. Using the product now, super happy with their service.
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Posted 2 weeks ago
everything worked great, order and delivery.
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Posted 2 weeks ago
A little confusion more than likely caused by me but Essential looked after everything. Impressed to be honest
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Posted 2 weeks ago
Professional follow up
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Posted 2 weeks ago
Did what they said they would do...on track and on budget.
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Posted 2 weeks ago
I didnt get my product. And im not told when its actually arriving. I asked through your chat but no one replied.
Helpful Report
Posted 2 weeks ago
Hi Yasin, Thank you for your feedback. We appreciate you bringing this to our attention. Upon reviewing your account and tracking details, your order was processed and marked as delivered to your mailbox on April 1st, 2026. Our pharmacy team also shared the tracking information with you on March 31st. You can view all messages from our team by logging into your account here: https://www.essentialclinic.ca/messages We also followed up with you to confirm delivery details and assist further, but we have not yet received your reply. Please respond to our latest message so we can continue investigating if needed. For order-specific questions, the fastest way to reach our support team is by replying to your secure messages or submitting a ticket through our website. While our live chat includes an automated assistant, order inquiries are best handled through direct messages or email so we can securely review your details. We take delivery concerns seriously and are committed to resolving any issues promptly. Please don’t hesitate to reply to our message so we can assist you further.
Posted 2 weeks ago
Essential Clinic is rated 4.6 based on 2,431 reviews