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Essential Clinic Reviews

4.6 Rating 2,576 Reviews
91 %
of reviewers recommend Essential Clinic
4.6
Based on 2,576 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
99%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Live Chat
Queries Resolved In
2 - 3 Hours
Customer Service
4.6 out of 5
Read Essential Clinic Reviews

About Essential Clinic:

We're changing the way you see a doctor in Canada, starting with easily treatable issues like hair loss and ED. Essential offers medical consultations and Health Canada authorized treatments to help men overcome challenges with hair loss and erectile dysfunction. We know it’s not easy going to a doctor in Canada, especially if you need to speak about personal health issues that can result in awkward conversation. But with Essential, you’re able to shop prescription products and talk to a medical professional discreetly from the comfort of your own home.

Every prescription is reviewed by a licensed Canadian doctor or nurse practitioner, who are available for online consults and follow-ups 7 days a week. All medications are shipped in discreet packaging directly to your home within a few days of approval.

To treat hair loss, Essential offers prescription finasteride 1mg and 5mg pills, dutasteride pills, topical finasteride, and topical minoxidil.

To treat erectile dysfunction, Essential offers prescription sildenafil pills (the same active ingredient found in Viagra), as well as tadalafil (active ingredient in Cialis).

We’ve helped thousands of men across Canada get the treatment they need without the hassle of seeing a doctor in person. Thank you all for allowing us to change up the healthcare game in Canada.

Visit Website

Email:

team@essentialclinic.ca

Location:

400-119 14th St NW,
Calgary
Alberta
T2N 1Z6

You sent me the wrong dose of my medication. It is very opaque dealing with Essential. I changed my prescription to 20mg and you shipped me my old 10mg dose.
Helpful Report
Posted 1 week ago
Hi Earl, Thank you for taking the time to leave a review and share your concerns. We reviewed your prescription and order history in detail and would like to clarify that we only had a prescription for the 10 mg dose on file for you. A 20 mg prescription was never issued by our clinicians at Essential Clinic. All three of your previous orders with us were also for the 10 mg dose, including your orders from August 2025, November 2025, and August 2026. When you completed your recent annual checkup, you indicated that the current medication was “working as intended, no concerns.” There was also no request to increase the dosage or any previous 20 mg prescription linked to your Essential Clinic account. As such, the order processed on August 4th was for the 10 mg dose, in accordance with your active prescription and the quantity you confirmed. If you were prescribed a different dose through another provider, that would not be reflected in your Essential Clinic prescription or order history. If you'd like to discuss whether a different dosage may be appropriate, please feel free to reach out to us directly. We'd be happy to assist and have your request reviewed by a clinician. We hope this helps clarify the situation, and we remain available should you need any further assistance!
Posted 1 week ago
Always quick to respond and meds arrive on time
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Posted 1 week ago
Great service!
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Posted 1 week ago
Professionnel et rapide
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Posted 1 week ago
Very thorough. They are really good about sending updates and reminders.
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Posted 1 week ago
Prompt service, happy with results.
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Posted 1 week ago
Delivery was fast and responsive. I know somebody already using this product the oral minoxidil and finasteride pill and results have been very noticebale within the first 5 months.
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Posted 4 weeks ago
The communication has been very prompt and supportive! I feel informed about issues and am feeling better as a result!
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Posted 4 weeks ago
Hello This clinic is well organized. Quick responses to requests. No issues whatsoever.
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Posted 4 weeks ago
Communication rapide et précise. Livraison parfaite
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Posted 4 weeks ago
Been great to deal with and great results!!
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Posted 4 weeks ago
Avoid this website. After my submission i immediately cancelled because i changed my mind to seek opinion from my family doctor. But essential clinic refuses my refund request and they told me my drugs are already approved. I believe they use auto-approval or AI techniques. Please stay away from this website!!!
Helpful Report
Posted 4 weeks ago
Hi Deok, Thank you for taking the time to share your feedback. We’d like to clarify that prescription requests submitted through Essential Clinic are reviewed individually by our licensed healthcare providers. Our clinicians do not use automated approvals or AI tools to make prescribing decisions. They assess the information provided by the patient and their medical history before determining whether treatment is appropriate. Please also note that our healthcare providers are licensed in their respective provinces and follow the same clinical standards and requirements as traditional healthcare settings. Regarding the consultation fee, it is only refundable if you cancel before a prescription is issued or if you are not approved for treatment. In this case, the request had been reviewed and the prescription had already been approved by a clinician before we received your cancellation request, which is why the consultation fee was not eligible for a refund. We appreciate your feedback and wish you the best!
Posted 4 weeks ago
Quick response, efficient approval, delivery within a couple days and the product worked! Thank you!
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Posted 1 month ago
very good service
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Posted 1 month ago
Great customer service!
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Posted 1 month ago
Great service and products. Highly recommend
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Posted 1 month ago
I find it very professional, fast and very affordable.Way better than regular doctors and in the comfort of your home. Thank you
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Posted 1 month ago
Excellent service, prompt delivery. Just like it should be and was appreciated.
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Posted 1 month ago
Extremely efficient online pharmacy Tried several and this is the best in Canada.
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Posted 1 month ago
Very simple and effective service
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Posted 1 month ago
Essential Clinic is rated 4.6 based on 2,576 reviews