Essential Clinic Reviews

Name: Essential Clinic
Address: 400-119 14th St NW, Calgary, Alberta
Rating: 4.62

4.6 Rating 2,514 Reviews

91 %

of reviewers recommend Essential Clinic

4.6

Based on 2,514 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	2 - 3 Hours
Customer Service	4.6 out of 5

About Essential Clinic:

We're changing the way you see a doctor in Canada, starting with easily treatable issues like hair loss and ED. Essential offers medical consultations and Health Canada authorized treatments to help men overcome challenges with hair loss and erectile dysfunction. We know it’s not easy going to a doctor in Canada, especially if you need to speak about personal health issues that can result in awkward conversation. But with Essential, you’re able to shop prescription products and talk to a medical professional discreetly from the comfort of your own home.

Every prescription is reviewed by a licensed Canadian doctor or nurse practitioner, who are available for online consults and follow-ups 7 days a week. All medications are shipped in discreet packaging directly to your home within a few days of approval.

To treat hair loss, Essential offers prescription finasteride 1mg and 5mg pills, dutasteride pills, topical finasteride, and topical minoxidil.

To treat erectile dysfunction, Essential offers prescription sildenafil pills (the same active ingredient found in Viagra), as well as tadalafil (active ingredient in Cialis).

We’ve helped thousands of men across Canada get the treatment they need without the hassle of seeing a doctor in person. Thank you all for allowing us to change up the healthcare game in Canada.

Visit Website

Email:

team@essentialclinic.ca

Location:

400-119 14th St NW,
Calgary
Alberta
T2N 1Z6

Essential Clinic 5 star review on 31st March 2025

Dany Jean

Essential Clinic 5 star review on 2nd February 2024

Mykola Semerak

Anonymous

Anonymous // 01/01/2019

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“Not as good as I expected. Think Viagara might be better. Won't rrequire any further product at this time”

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Posted 2 weeks ago

Hi David, Thank you for taking the time to share your feedback with us. We’re sorry to hear that the medication did not work as well as you had hoped. Please note that medications can affect individuals differently, and it’s possible that this particular option may not have been the best fit for you. Our clinicians and pharmacists are always available to discuss your experience, answer any questions, and help guide you through alternative options or next steps. If you would like to try a different medication or a higher strength of your current medication, you can request a prescription change at any time. Our clinical team can review your request and help determine the most appropriate option for you. You may also choose to request a smaller quantity for your next order before committing to a larger supply. We’ve paused your subscription for now to ensure that no further orders are processed while you decide how you would like to proceed. We’ve also sent a follow-up message, and you can reply directly to our team if you’d like to request a medication change or discuss your options with our clinical team. Thanks again for your feedback, and please don’t hesitate to reach out if you have any questions. We’ll be happy to help!

Posted 6 days ago

“Fast, efficient and discreet.”

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Posted 2 weeks ago

“Was quick and efficient”

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Posted 2 weeks ago

“Everyhting was good , except for the pricing for presciptions and not accepting insurance plans.”

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Posted 2 weeks ago

Hi Oliver, Thank you for taking the time to share your feedback. We’re glad to hear that your overall experience was positive, and we appreciate you highlighting areas where we can continue improving. We understand that pricing and insurance coverage are important considerations when choosing a healthcare service. Our goal is to provide convenient access to quality care while maintaining a thorough clinical process. For TRT patients, our $49 consultation includes the initial assessment, blood work review, follow-ups, and clinician oversight throughout the year. We also work hard to keep our treatment pricing competitive while ensuring patients receive ongoing support and quality care. At this time, we do not bill insurance providers directly, but we provide detailed receipts with all the necessary information for patients to submit claims to their insurance provider for potential reimbursement. We truly appreciate your feedback and will continue looking for ways to make our service as accessible, transparent, and convenient as possible. Thank you again for choosing Essential Clinic. Please don’t hesitate to contact us if you have any questions. Our team will be happy to help!

Posted 2 weeks ago

“Smooth process with excellent follow up and communication throughout.”

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Posted 2 weeks ago

“The service was excellent . I would use it again”

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Posted 2 weeks ago

“Awesome people doing awesome things”

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Posted 2 weeks ago

“Great service and fair pricing.”

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Posted 2 weeks ago

“Ok mais le produit ne convient pas”

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Posted 2 weeks ago

“Very simple to get prescription and lots of different options for treatment. Medication was delivered in under a week. Much more convenient than making doctors appointments and waiting in line for prescriptions.”

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Posted 2 weeks ago

“Essential Clinic has been very helpful and a trusted supplier. Would recommend to a friend.”

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Posted 2 weeks ago

“Love the convenience of your service and how on top of refills you guys are. But you need to lower prices, the same PS finasteride can be had at my local pharmacy for over %50 cheaper, as someone who works in the industry. I may consider getting a prescription from my GP and filling it at my local pharmacy soon to save money.”

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Posted 3 weeks ago

“Straightforward and quick. Answer questions, provide a photo and get the help you need. Now if only this was covered under some kind of insurance, I would be stoked.”

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Posted 3 weeks ago

“A nice organization to purchase from, they delivered the product quickly and it works well.”

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Posted 3 weeks ago

“Good service. Streamlined. Responsive. Helpful. Excellent.”

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Posted 1 month ago

“Every thing is ok”

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Posted 1 month ago

“Everything went smoothly”

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Posted 1 month ago

“Communication was quick and clear. The order arrived promptly and everything was intact and well-protected. No complaints!”

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Posted 1 month ago

“Great service and very timely. Only issue is shipping as I am not home would like to send to a box number with requirement to sign when I pick up. But had to ship to a physical address of the post office. Anyway got it but there is no notification left in my mailbox because my box number was not on it.”

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Posted 1 month ago

Hi Aaron, Thank you for taking the time to share your feedback and for your kind review. We truly appreciate it! We're glad to hear that your order arrived, and we apologize for any inconvenience caused by the delivery notification process. The good news is that we can absolutely ship future orders to your P.O. Box. To provide additional security, we'll request a signature-required service (or card-for-pickup option) on future shipments. This means that identification will be verified and a signature will be collected when the package is picked up. That said, because the package is being delivered to a P.O. Box, the final delivery and pickup procedures are subject to Canada Post's policies. If you'd ever like to update your shipping preferences or have any questions, feel free to reach out to us. We'll be happy to assist you!

Posted 1 month ago

“Fast and efficient service with attentive communication. Delivery is usually within 3 or 4 days.”

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Posted 1 month ago

Essential Clinic is rated 4.6 based on 2,514 reviews