Essential Clinic Reviews

Name: Essential Clinic
Address: 400-119 14th St NW, Calgary, Alberta
Rating: 4.62

4.6 Rating 2,530 Reviews

91 %

of reviewers recommend Essential Clinic

4.6

Based on 2,530 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	2 - 3 Hours
Customer Service	4.6 out of 5

About Essential Clinic:

We're changing the way you see a doctor in Canada, starting with easily treatable issues like hair loss and ED. Essential offers medical consultations and Health Canada authorized treatments to help men overcome challenges with hair loss and erectile dysfunction. We know it’s not easy going to a doctor in Canada, especially if you need to speak about personal health issues that can result in awkward conversation. But with Essential, you’re able to shop prescription products and talk to a medical professional discreetly from the comfort of your own home.

Every prescription is reviewed by a licensed Canadian doctor or nurse practitioner, who are available for online consults and follow-ups 7 days a week. All medications are shipped in discreet packaging directly to your home within a few days of approval.

To treat hair loss, Essential offers prescription finasteride 1mg and 5mg pills, dutasteride pills, topical finasteride, and topical minoxidil.

To treat erectile dysfunction, Essential offers prescription sildenafil pills (the same active ingredient found in Viagra), as well as tadalafil (active ingredient in Cialis).

We’ve helped thousands of men across Canada get the treatment they need without the hassle of seeing a doctor in person. Thank you all for allowing us to change up the healthcare game in Canada.

Visit Website

Email:

team@essentialclinic.ca

Location:

400-119 14th St NW,
Calgary
Alberta
T2N 1Z6

Essential Clinic 5 star review on 31st March 2025

Dany Jean

Essential Clinic 5 star review on 2nd February 2024

Mykola Semerak

Anonymous

Anonymous // 01/01/2019

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“Great service, thanks !”

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Posted 2 weeks ago

“Excellent”

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Posted 2 weeks ago

“Very simple service, responsive”

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Posted 2 weeks ago

“Product is as advertised. Fast delivery”

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Posted 2 weeks ago

“Friendly, informative and quick response to any request .”

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Posted 2 weeks ago

“Very straightforward and easy to understand the website. The email reminders come at just the right time for refills.”

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Posted 2 weeks ago

“I find you people shady to deal with,, I want nothing from you.. thank you”

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Posted 2 weeks ago

Hi Jack, Thank you for your feedback. We’re sorry to hear that your experience with our service left you feeling this way. Our team always aims to provide clear communication, transparent processes, and high‑quality care. As requested, we have cancelled your initial order and subscription since you decided not to proceed. For clarity, our clinic is LegitScript‑certified. LegitScript is an independent organization that verifies legitimate online healthcare services in Canada and the US. Additionally, our partner pharmacy is fully licensed and regulated by the College of Pharmacists of British Columbia. We take legitimacy and patient safety very seriously, and we’re sorry this wasn’t the impression you received. We understand that online care isn’t the right fit for everyone, and we respect your decision not to move forward. If you ever have questions or decide to revisit treatment in the future, we’re here to help. Wishing you all the best moving forward!

Posted 2 weeks ago

“Great followup”

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Posted 3 weeks ago

“The service is perfect.”

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Posted 3 weeks ago

“Approche très personnalisée et très disponible pour répondre et conseillé. Livraison rapide et sécuritaire, Prix très compétitifs”

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Posted 3 weeks ago

“Easy to use. Prompt delivery. Highly recommended”

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Posted 3 weeks ago

“Great service. I was very skeptical about the process but it turned out easy😊”

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Posted 3 weeks ago

“The information and support that I have received while interacting with Essential has been fantastic. Any and all issues that I have had were solved quickly and to my satisfaction. According to my research the TRT could take as long as 8 to 16 weeks to reduce the SHBG. It has been about three weeks, and I have seen an increase in libido and sensation. Further, the receipt is detailed enough that my treatment is 100% covered by Blue Cross.”

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Posted 3 weeks ago

“Essential was very responsive to my needs, and responded quickly.”

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Posted 3 weeks ago

“Very quick and easy”

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Posted 3 weeks ago

“Very knowledgeable doctors and nurses and very compassionate people.”

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Posted 4 weeks ago

“Not as good as I expected. Think Viagara might be better. Won't rrequire any further product at this time”

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Posted 4 weeks ago

Hi David, Thank you for taking the time to share your feedback with us. We’re sorry to hear that the medication did not work as well as you had hoped. Please note that medications can affect individuals differently, and it’s possible that this particular option may not have been the best fit for you. Our clinicians and pharmacists are always available to discuss your experience, answer any questions, and help guide you through alternative options or next steps. If you would like to try a different medication or a higher strength of your current medication, you can request a prescription change at any time. Our clinical team can review your request and help determine the most appropriate option for you. You may also choose to request a smaller quantity for your next order before committing to a larger supply. We’ve paused your subscription for now to ensure that no further orders are processed while you decide how you would like to proceed. We’ve also sent a follow-up message, and you can reply directly to our team if you’d like to request a medication change or discuss your options with our clinical team. Thanks again for your feedback, and please don’t hesitate to reach out if you have any questions. We’ll be happy to help!

Posted 3 weeks ago

“Fast, efficient and discreet.”

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Posted 4 weeks ago

“Was quick and efficient”

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Posted 1 month ago

“Everyhting was good , except for the pricing for presciptions and not accepting insurance plans.”

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Posted 1 month ago

Hi Oliver, Thank you for taking the time to share your feedback. We’re glad to hear that your overall experience was positive, and we appreciate you highlighting areas where we can continue improving. We understand that pricing and insurance coverage are important considerations when choosing a healthcare service. Our goal is to provide convenient access to quality care while maintaining a thorough clinical process. For TRT patients, our $49 consultation includes the initial assessment, blood work review, follow-ups, and clinician oversight throughout the year. We also work hard to keep our treatment pricing competitive while ensuring patients receive ongoing support and quality care. At this time, we do not bill insurance providers directly, but we provide detailed receipts with all the necessary information for patients to submit claims to their insurance provider for potential reimbursement. We truly appreciate your feedback and will continue looking for ways to make our service as accessible, transparent, and convenient as possible. Thank you again for choosing Essential Clinic. Please don’t hesitate to contact us if you have any questions. Our team will be happy to help!

Posted 4 weeks ago

Essential Clinic is rated 4.6 based on 2,530 reviews