Essential Clinic Reviews

Name: Essential Clinic
Address: 400-119 14th St NW, Calgary, Alberta
Rating: 4.61

4.6 Rating 2,632 Reviews

91 %

of reviewers recommend Essential Clinic

4.6

Based on 2,632 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	2 - 3 Hours

About Essential Clinic:

We're changing the way you see a doctor in Canada, starting with easily treatable issues like hair loss and ED. Essential offers medical consultations and Health Canada authorized treatments to help men overcome challenges with hair loss and erectile dysfunction. We know it’s not easy going to a doctor in Canada, especially if you need to speak about personal health issues that can result in awkward conversation. But with Essential, you’re able to shop prescription products and talk to a medical professional discreetly from the comfort of your own home.

Every prescription is reviewed by a licensed Canadian doctor or nurse practitioner, who are available for online consults and follow-ups 7 days a week. All medications are shipped in discreet packaging directly to your home within a few days of approval.

To treat hair loss, Essential offers prescription finasteride 1mg and 5mg pills, dutasteride pills, topical finasteride, and topical minoxidil.

To treat erectile dysfunction, Essential offers prescription sildenafil pills (the same active ingredient found in Viagra), as well as tadalafil (active ingredient in Cialis).

We’ve helped thousands of men across Canada get the treatment they need without the hassle of seeing a doctor in person. Thank you all for allowing us to change up the healthcare game in Canada.

Visit Website

Email:

team@essentialclinic.ca

Location:

400-119 14th St NW,
Calgary
Alberta
T2N 1Z6

Essential Clinic 5 star review on 31st March 2025

Dany Jean

Essential Clinic 5 star review on 2nd February 2024

Mykola Semerak

Anonymous

Anonymous // 01/01/2019

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“excellent as always”

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Posted 3 weeks ago

“I am very pleased with Essential Clinic. They make whole process informative, polite, and professional.”

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Posted 3 weeks ago

“Too expensive for the care provided. Medication is expensive, prescription fee is expensive, annual $40 fee for 2 or 3 text messages is expensive.”

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Posted 3 weeks ago

Thank you for sharing your feedback. We appreciate you taking the time to share your thoughts. We understand your concern regarding the cost and would be happy to clarify. At Essential Clinic, our pricing reflects not only the medication itself but also the full range of services we provide, including direct delivery to your address, ongoing clinical support, and 24/7 access to our team. We aim to offer convenience and high-quality care without the need for in-person visits. We also strive to remain competitively priced with other online providers offering similar services, ensuring our costs align with the comprehensive care and support we provide. If you have insurance, you can submit the detailed medication receipt included with your shipment to your provider, and they will reimburse you if the medication is covered under your plan. If you prefer, we also offer options such as smaller monthly quantities, which can help reduce the upfront cost of each shipment. Our clinical team would be happy to adjust your prescription to suit your needs. Please don’t hesitate to reach out to us directly at any time for further assistance by creating a new ticket or sending us an email. We’ll be happy to help!

Posted 3 weeks ago

“Très bon service courtois et rapide”

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Posted 3 weeks ago

“Always well-informed and on time. Great Service.”

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Posted 3 weeks ago

“Quick friendly service”

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Posted 3 weeks ago

“Worked as expected”

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Posted 3 weeks ago

“I really appreciate the way my prescription was handled and the good communication from the pharmacist”

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Posted 3 weeks ago

“Quick and easy prescription approval, no complications, effective pills, no side effects, and very fast delivery—I am very happy.”

Essential Clinic 5 star review on 28th September 2026

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Posted 3 weeks ago

“Excellent service, sharp and quick !”

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Posted 3 weeks ago

“Always a 5 star experience with the Essential Clinc team. Take the first step to a better you and contact the helpful, professional staff at Essential, you won't be disappointed.”

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Posted 3 weeks ago

“Couldnt get medication on time”

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Posted 3 weeks ago

Thank you for taking the time to leave a review. We’re sorry to hear that the delivery timeline did not meet your expectations. To clarify, our website and FAQ indicate that once an order has been shipped, delivery generally takes 2–5 business days. Orders also require 1–2 business days for processing before they can be shipped. We provided this information again in response to your request asking whether the order could be delivered the day after your prescription was issued. We then asked you to confirm whether you wished to proceed, but we did not receive confirmation to move forward with the order. As a result, the order was not prepared and no payment was processed. Unfortunately, next-day delivery cannot be guaranteed given the required processing and shipping timelines. If you have any questions or would like to place your order in the future, please feel free to reach out to us directly. We’ll be happy to assist you.

Posted 3 weeks ago

“very bad experience”

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Posted 3 weeks ago

Hi Wael, Thank you for taking the time to leave your feedback. We're sorry to hear that you did not have a positive experience with Essential Clinic. We take feedback like this seriously and would appreciate the opportunity to better understand what happened. At this time, we don't have any previous communication from you regarding an issue or concern, so we're unfortunately unable to determine what may have gone wrong based on the information provided in your review. We'd be happy to look into your experience and address any concerns you may have. Please feel free to contact our support team directly with some additional details about your experience. We look forward to hearing from you and doing our best to assist!

Posted 3 weeks ago

“Have tried it only once but does not seem to be working”

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Posted 4 weeks ago

Thank you for taking the time to share your feedback with us. We’re sorry to hear that the medication did not work well for you. Please note that medications can affect individuals differently, and it’s possible that this particular medication may not have been the best fit for you. Our clinicians and pharmacists are always available to discuss your concerns, provide guidance, and help explore alternative treatment options. If you decide to explore a different medication or dose, our team can also discuss options such as starting with a smaller supply to ensure the treatment is a good fit before moving forward with a larger quantity. Your information has been forwarded to our clinician for review. They will carefully assess the details you’ve provided and follow up with guidance on the most appropriate next steps. Please feel free to respond to the clinician with any questions or concerns, and they will be happy to provide further clarification. In the meantime, we have paused your subscription to ensure no further orders of this medication are processed. We appreciate the opportunity to address your concerns. Should you require any further assistance or wish to request changes to your prescription, please do not hesitate to contact us directly!

Posted 4 weeks ago

“Excellent pharmacy team!”

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Posted 4 weeks ago

“Très bon service, rapide et discret”

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Posted 4 weeks ago

“Very easy way to get what you need to combat hairloss at a good price”

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Posted 1 month ago

“I was hesitant to use the online medical visit at first. However, after starting the process I found that it was very simple. The staff were very professional with answering all my questions. They put me at ease without any pressure to purchase their product. I would recommend Essentials and their products to anyone needing help.”