Essential Clinic Reviews

Name: Essential Clinic
Address: 400-119 14th St NW, Calgary, Alberta
Rating: 4.62

4.6 Rating 2,413 Reviews

91 %

of reviewers recommend Essential Clinic

4.6

Based on 2,413 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Essential Clinic:

We're changing the way you see a doctor in Canada, starting with easily treatable issues like hair loss and ED. Essential offers medical consultations and Health Canada authorized treatments to help men overcome challenges with hair loss and erectile dysfunction. We know it’s not easy going to a doctor in Canada, especially if you need to speak about personal health issues that can result in awkward conversation. But with Essential, you’re able to shop prescription products and talk to a medical professional discreetly from the comfort of your own home.

Every prescription is reviewed by a licensed Canadian doctor or nurse practitioner, who are available for online consults and follow-ups 7 days a week. All medications are shipped in discreet packaging directly to your home within a few days of approval.

To treat hair loss, Essential offers prescription finasteride 1mg and 5mg pills, dutasteride pills, topical finasteride, and topical minoxidil.

To treat erectile dysfunction, Essential offers prescription sildenafil pills (the same active ingredient found in Viagra), as well as tadalafil (active ingredient in Cialis).

We’ve helped thousands of men across Canada get the treatment they need without the hassle of seeing a doctor in person. Thank you all for allowing us to change up the healthcare game in Canada.

Visit Website

Email:

team@essentialclinic.ca

Location:

400-119 14th St NW,
Calgary
Alberta
T2N 1Z6

Essential Clinic 5 star review on 31st March 2025

Dany Jean

Essential Clinic 5 star review on 2nd February 2024

Mykola Semerak

Anonymous

Anonymous // 01/01/2019

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“Did what they said they would do...on track and on budget.”

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Posted 1 week ago

“I didnt get my product. And im not told when its actually arriving. I asked through your chat but no one replied.”

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Posted 1 week ago

Hi Yasin, Thank you for your feedback. We appreciate you bringing this to our attention. Upon reviewing your account and tracking details, your order was processed and marked as delivered to your mailbox on April 1st, 2026. Our pharmacy team also shared the tracking information with you on March 31st. You can view all messages from our team by logging into your account here: https://www.essentialclinic.ca/messages We also followed up with you to confirm delivery details and assist further, but we have not yet received your reply. Please respond to our latest message so we can continue investigating if needed. For order-specific questions, the fastest way to reach our support team is by replying to your secure messages or submitting a ticket through our website. While our live chat includes an automated assistant, order inquiries are best handled through direct messages or email so we can securely review your details. We take delivery concerns seriously and are committed to resolving any issues promptly. Please don’t hesitate to reply to our message so we can assist you further.

Posted 1 week ago

“Prompt and easy to order, Thankyou for your service”

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Posted 1 week ago

“I would have liked detailed instructions on how to apply. All I got was the formula with zero explanations.”

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Posted 1 week ago

“Excellent. I received the help I needed promptly, and the staff were extremely friendly.”

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Posted 1 week ago

“was fast and easy process a bit expensive and new products does not have enough educational literature”

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Posted 1 week ago

“I found my service to be very efficient once I had my account set up.”

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Posted 1 week ago

“Process was great, it’s only been a week on the medication. The diagnosis and prescription was fast and delivered on time.”

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Posted 1 week ago

“The missing part of my address has been completed, but my package has still not been delivered”

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Posted 1 week ago

Hi Ozan, Thank you for your review. We understand how frustrating delivery delays can be, and we appreciate your patience while we looked into this. It looks like your shipment was returned to the pharmacy because the address on file was missing a unit number. Once we received the updated information, our team arranged for the order to be reshipped. Your replacement shipment is now being processed and will be on its way shortly. If you need anything else in the meantime, let us know and we'll be happy to assist you further!

Posted 1 week ago

“helpful. delevred as promised”

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Posted 1 week ago

“Your staff are excellent. My prescription had expired. The staff contacted me and helped to resolve the problem quickly and get my prescription processed and sent in timely fashion. Thanks for your help and support”

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Posted 2 weeks ago

“Prompt response times, friendly, organized and professional.”

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Posted 2 weeks ago

“Best product on the market”

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Posted 2 weeks ago

“Easy, simple, straightforward website and care options. Great communication, fair prices. Couldn’t be happier with Essential Clinic!”

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Posted 2 weeks ago

“Fast Deliveryy”

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Posted 2 weeks ago

“Service was excellent, and the delivery was quick. Would shop with them again. D Bohush.”

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Posted 2 weeks ago

“Quick, easy, Painless, and medication worked as hoped.”

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Posted 2 weeks ago

“Great For myself to have help me with my Issues . Thank you”

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Posted 3 weeks ago

“This product should be in a liquid form, not foam. It’s supposed to absorb into the scalp when applied. But as a foam, it sticks to the hair completely instead of reaching the scalp, which makes it useless and totally wrong. If you can make it as a real liquid solution that absorbs into the scalp, that would be the right way. Otherwise, it’s a waste of money and a waste of product.”

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Posted 3 weeks ago

Hi Hadi, Thank you for taking the time to share your experience, we appreciate hearing feedback from our patients. We’d like to clarify that our topicals are dispensed in a liposomal gel formulation by default. That said, a liquid solution can be requested when completing the intake form or during the consultation process. As a liquid formulation was not requested prior to shipment, our team dispensed the default gel formulation in line with our standard process. After receiving your review, we proactively reached out with detailed guidance on how to apply the gel effectively to ensure you’re getting the most out of the product. These instructions include proper application techniques and tips to help ensure adequate scalp coverage. If you feel that a liquid formulation would better suit your needs, we’d be happy to assist in arranging this for your future refills. Please don’t hesitate to contact us directly so we can assist you further. We’re here to help and ensure you have the best possible experience!

Posted 3 weeks ago

“Excellent service”

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Posted 3 weeks ago

Essential Clinic is rated 4.6 based on 2,413 reviews