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Essential Clinic Reviews

4.6 Rating 2,492 Reviews
91 %
of reviewers recommend Essential Clinic
4.6
Based on 2,492 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
98%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
2 - 3 Hours
Customer Service
4.6 out of 5
Read Essential Clinic Reviews

About Essential Clinic:

We're changing the way you see a doctor in Canada, starting with easily treatable issues like hair loss and ED. Essential offers medical consultations and Health Canada authorized treatments to help men overcome challenges with hair loss and erectile dysfunction. We know it’s not easy going to a doctor in Canada, especially if you need to speak about personal health issues that can result in awkward conversation. But with Essential, you’re able to shop prescription products and talk to a medical professional discreetly from the comfort of your own home.

Every prescription is reviewed by a licensed Canadian doctor or nurse practitioner, who are available for online consults and follow-ups 7 days a week. All medications are shipped in discreet packaging directly to your home within a few days of approval.

To treat hair loss, Essential offers prescription finasteride 1mg and 5mg pills, dutasteride pills, topical finasteride, and topical minoxidil.

To treat erectile dysfunction, Essential offers prescription sildenafil pills (the same active ingredient found in Viagra), as well as tadalafil (active ingredient in Cialis).

We’ve helped thousands of men across Canada get the treatment they need without the hassle of seeing a doctor in person. Thank you all for allowing us to change up the healthcare game in Canada.

Visit Website

Email:

team@essentialclinic.ca

Location:

400-119 14th St NW,
Calgary
Alberta
T2N 1Z6

Still waiting for my prescriptions to arrive
Helpful Report
Posted 3 weeks ago
Hi Piyush, Thank you for taking the time to share your feedback. We understand that waiting for a prescription order can be frustrating. We noticed that your review was submitted on May 31st, 2026, at which point your package was still in transit and had not yet been delivered. According to the tracking information, your order was successfully delivered to your address on June 1st, 2026. Kindly also note that our pharmacy team provided the tracking details when your order shipped on May 25th, 2026, so that you could monitor its progress and expected delivery date throughout the process. We sincerely appreciate your patience and hope that you have now received your medication without any issues. If you have any questions or if there’s anything else we can assist you with, please feel free to reach out to our team directly. We're always happy to help!
Posted 2 weeks ago
I can count on them to take care of my meds. I strongly recommend their service.
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Posted 3 weeks ago
I didnt receive my parcel but they did a replacement right away 100%
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Posted 3 weeks ago
Great customer service. Simple process, consistent service. Love it!
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Posted 3 weeks ago
No issues with my orders.
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Posted 3 weeks ago
Me pareció bien la recepción. Y el envio del producto. Lo qie falto es explicarme como será despues de que se me termine las 3 cajas que me enviaron . Me gustaría saberlo si ustedes se pondrán en contacto conmigo antes que termine mi primer tratamiento , si es así. Seria el pago solo de los 69 dólares. Por las 3 próximas cajas . O tendría que pagar nuevamente la consulta ?. Gracias
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Posted 4 weeks ago
Very easy/timely to acquire subs with decent pricing .
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Posted 4 weeks ago
Service rapide et professionnel
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Posted 4 weeks ago
Yes I received my product very quickly thank you very much
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Posted 4 weeks ago
Service is qui k and efficient. Completely satisfied!
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Posted 4 weeks ago
did not receive package at all. No response from customer service 2 weeks after complaint
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Posted 4 weeks ago
Thank you for taking the time to share your feedback. We’re sorry to hear about the trouble with your delivery. After reviewing your account, we can confirm that as soon as you reported the issue, our pharmacy team opened an investigation with Canada Post for your shipment. A follow-up message was also sent to you with the next steps. As outlined in the message, Canada Post will be contacting you by email to gather the information they need to complete their investigation. Please ensure you respond to their questions once they reach out, as this step is necessary for the claim to move forward. Once Canada Post completes their investigation, if the shipment is confirmed as lost or not successfully delivered, we will absolutely work with you on the appropriate resolution, including a reshipment where applicable. We appreciate your patience and cooperation throughout this process. If you have any additional questions or need further assistance, please feel free to contact us directly.
Posted 4 weeks ago
I started with their hair loss medications one and a half years ago and have noticed significant improvement. I’d advise everyone to take the medications consistently if you want to see any noticeable improvement. Their highly qualified team of nurse practitioners / pharmacists are helpful and respond to your queries / concerns immediately. They are pretty swift the delivery of medications as well. Overall, highly recommended to anyone battling hair loss.
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Posted 4 weeks ago
Extremely good communication!
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Posted 4 weeks ago
Juste correct, ni trop cour ni trop long juste ok.
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Posted 1 month ago
Easy to use, timely responses and delivery, all good.
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Posted 1 month ago
Great place to get your ED treatment!
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Posted 1 month ago
Very efficient and streamlined. I got the medication I needed quickly.
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Posted 1 month ago
Quick and responsive. Great initial experience
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Posted 1 month ago
Very professional and highly recommend.
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Posted 1 month ago
Promt ,and good to deal with.
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Posted 1 month ago
Essential Clinic is rated 4.6 based on 2,492 reviews