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Essential Clinic Reviews

4.6 Rating 2,225 Reviews
91 %
of reviewers recommend Essential Clinic
4.6
Based on 2,225 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
2 - 3 Hours
Customer Service
4.9 out of 5
Read Essential Clinic Reviews

About Essential Clinic:

We're changing the way you see a doctor in Canada, starting with easily treatable issues like hair loss and ED. Essential offers medical consultations and Health Canada authorized treatments to help men overcome challenges with hair loss and erectile dysfunction. We know it’s not easy going to a doctor in Canada, especially if you need to speak about personal health issues that can result in awkward conversation. But with Essential, you’re able to shop prescription products and talk to a medical professional discreetly from the comfort of your own home.

Every prescription is reviewed by a licensed Canadian doctor or nurse practitioner, who are available for online consults and follow-ups 7 days a week. All medications are shipped in discreet packaging directly to your home within a few days of approval.

To treat hair loss, Essential offers prescription finasteride 1mg and 5mg pills, dutasteride pills, topical finasteride, and topical minoxidil.

To treat erectile dysfunction, Essential offers prescription sildenafil pills (the same active ingredient found in Viagra), as well as tadalafil (active ingredient in Cialis).

We’ve helped thousands of men across Canada get the treatment they need without the hassle of seeing a doctor in person. Thank you all for allowing us to change up the healthcare game in Canada.

Visit Website

Email:

team@essentialclinic.ca

Location:

400-119 14th St NW,
Calgary
Alberta
T2N 1Z6

Order was handled flawlessly and received with no problems.
Helpful Report
Posted 1 week ago
Professional, always there when you have a question and nothing is ever an issue , keep up the great job
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Posted 1 week ago
Just started my plan but service was swift and courteous.
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Posted 1 week ago
very quick!
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Posted 1 week ago
Modifying subscriptions for plans has been incredibly pleasant and quick. The Essentials Clinic team is profound and helpful, and I had a great experience with them during my journey!
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Posted 2 weeks ago
Very professional, very informative and very fast shipping. Thank you!
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Posted 2 weeks ago
I never recieved my order
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Posted 2 weeks ago
Hi Eric, Thank you for sharing your feedback. We sincerely apologize for the delay and the frustration this situation has caused. It looks like there was an internal processing issue that delayed your order, and we understand how inconvenient this must have been. Once we were made aware of the issue, your request was escalated and your order was prioritized. Rest assured that your order has now been processed, and your package is on its way. Our pharmacy team has also sent you the tracking details, which you can view here: https://www.essentialclinic.ca/messages We truly appreciate your patience and understanding, and we are committed to ensuring your medication reaches you as quickly as possible. If you have any further questions or concerns in the meantime, please don’t hesitate to reach out. We’ll be happy to assist you!
Posted 2 weeks ago
The only thing that needs changing is the carrier. Canada Post leaving packages in mailboxes outside at -5C and sending a notification 3 hours later makes me question the effectiveness of the product received, especially when it says to store it between 15C and 25C.
Helpful Report
Posted 2 weeks ago
Hi Martin, We truly appreciate the time you took to leave a review. We’re glad to hear your overall experience has been positive! We completely understand your concerns, and to help prevent this from happening again, we’ll ensure your future orders are shipped via FedEx. This will ensure delivery directly to your door and prevent shipments from being left in mailboxes for extended periods. We take feedback like yours seriously and will continue working to improve the delivery experience for all our patients. Thank you again for sharing your thoughts. If you have any questions or concerns, please don’t hesitate to reach out to us. We’re always here to help!
Posted 2 weeks ago
Seamless process for getting your meds.
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Posted 2 weeks ago
Very efficient and professional!
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Posted 2 weeks ago
Straight forward and simple to coordinate the prescription...as well as the delivery. Very professional. Thank you!
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Posted 3 weeks ago
Very pleased with service.
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Posted 3 weeks ago
This is truly heartbreaking for me. I’m taking antidepressants and ADHD medication, and I only recently discovered that I should never have been prescribed these hair-loss pills in the first place. You were supposed to look at my medical history — that was your responsibility. I feel completely let down. Please, don’t ever trust this clinic blindly. Before starting any medication, talk to your own family doctor or psychiatrist. Your health is far too important.
Helpful Report
Posted 3 weeks ago
Hi Elvin, Thank you for taking the time to share your feedback. We’re truly sorry to hear about your experience and understand how frustrating this situation must feel. After reviewing your account, we can confirm that our team reached out with important information regarding your order prior to shipment. Unfortunately, we did not receive a follow‑up until after the order had already been processed and shipped. At that point, your cancellation request came too late for us to intercept the package, despite our attempt to have it returned by the courier. As outlined in our policy, we’re unable to issue a refund once an order has been shipped or delivered. You can find the full details here: https://www.essentialclinic.ca/faq#payments-%2526-refunds. We completely understand that health circumstances can change, and we always encourage patients to consult their primary healthcare provider if they have any concerns about treatment. If you have questions or need further assistance, please don’t hesitate to reach out to our team directly. We’ll be happy to help!
Posted 2 weeks ago
Good and fast delivery
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Posted 3 weeks ago
Professional services
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Posted 3 weeks ago
No issues
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Posted 3 weeks ago
They are very helpful with my questions and concern
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Posted 3 weeks ago
I place. My order very fast deliver I am satisfied Essentail clinic.
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Posted 3 weeks ago
Responsive and meets expectations.
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Posted 3 weeks ago
Professional and quality service!
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Posted 4 weeks ago
Essential Clinic is rated 4.6 based on 2,225 reviews