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Essential Clinic Reviews

4.6 Rating 2,379 Reviews
91 %
of reviewers recommend Essential Clinic
4.6
Based on 2,379 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
95%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read Essential Clinic Reviews

About Essential Clinic:

We're changing the way you see a doctor in Canada, starting with easily treatable issues like hair loss and ED. Essential offers medical consultations and Health Canada authorized treatments to help men overcome challenges with hair loss and erectile dysfunction. We know it’s not easy going to a doctor in Canada, especially if you need to speak about personal health issues that can result in awkward conversation. But with Essential, you’re able to shop prescription products and talk to a medical professional discreetly from the comfort of your own home.

Every prescription is reviewed by a licensed Canadian doctor or nurse practitioner, who are available for online consults and follow-ups 7 days a week. All medications are shipped in discreet packaging directly to your home within a few days of approval.

To treat hair loss, Essential offers prescription finasteride 1mg and 5mg pills, dutasteride pills, topical finasteride, and topical minoxidil.

To treat erectile dysfunction, Essential offers prescription sildenafil pills (the same active ingredient found in Viagra), as well as tadalafil (active ingredient in Cialis).

We’ve helped thousands of men across Canada get the treatment they need without the hassle of seeing a doctor in person. Thank you all for allowing us to change up the healthcare game in Canada.

Visit Website

Email:

team@essentialclinic.ca

Location:

400-119 14th St NW,
Calgary
Alberta
T2N 1Z6

Sevice is great. no complaints
Helpful Report
Posted 1 month ago
I've been using their services for 4 years and it has been great.
Helpful Report
Posted 1 month ago
I think pricing can be a bit more transparent and reasonable. Also information was very hard to find after making the order. I want able to assess the medication concentration before paying. I decided to go back to the US pharmacy and get my supply when I visit. FYI 1/4 of your price and a very transparent website.
Helpful Report
Posted 1 month ago
Hi Abdulaziz, Thank you for taking the time to share your feedback. We’re sorry to hear that your experience didn’t meet expectations. We aim to be transparent about pricing and treatment options. Medication concentrations, doses, and costs are clearly displayed in the intake form and on the checkout page. After signing up, patients can reach out to our clinicians or pharmacy team at any time with questions, both before and after ordering. The consultation process, along with other helpful information, is also outlined in detail in our website FAQ, and we encourage patients to contact our team if they’d like further clarification before proceeding. That said, we truly appreciate your feedback and are committed to making information easier to find and navigate. We understand how important clear and accessible information is for patients, and your comment highlights an area where we can continue improving our process and overall patient experience. We wish you the best with your treatment moving forward. Please don’t hesitate to reach out to us directly to discuss your experience further or ask any questions. We’ll be happy to assist!
Posted 1 month ago
To be honest, I haven’t tried it yet, but at least it wasn’t a scam. My product did show up for that. I’m grateful.
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Posted 1 month ago
Thé perfect services
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Posted 1 month ago
Two times the cost for medications, charging for consults while others provide free consults.
Helpful Report
Posted 1 month ago
Thank you for taking the time to share your feedback. We understand your concerns and appreciate the opportunity to clarify. Essential Clinic is a private online healthcare service, and our pricing reflects the full scope of care provided. The renewal fee covers clinician review of your medical history, issuance of a one‑year prescription when refills run out, ongoing access to our clinical and support teams, and coordination of delivery, packaging, and shipping directly to your address. This ensures you can continue receiving care without the need for an in‑person visit. In regard to medication pricing, we work to remain competitively priced with other online providers and local pharmacies offering similar services. While we’re unable to discount medication costs, some patients prefer switching to a monthly plan for added flexibility, and we’re happy to help with that if it’s a better fit. We truly value your perspective and are always here to help. Please don’t hesitate to reach out if you’d like to review your options or discuss anything further!
Posted 1 month ago
I've been more than pleased with essential clinic. Got my meds fast, everything was smooth. Would recommend to friends for sure
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Posted 1 month ago
Always efficient and professional service.
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Posted 1 month ago
Their Service was great It was done professionally and the prescription arrived on time I like the ability to pause my monthly orders when I want
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Posted 1 month ago
Excellent service - efficient and courteous. Will recommend you to friends.
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Posted 1 month ago
reponse rapide discretion et tres bonne livreson merci
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Posted 1 month ago
Quick service and delivery
Helpful Report
Posted 1 month ago
Did was it claims to do
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Posted 1 month ago
Very happy with service. Fast and efficient.
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Posted 1 month ago
Very good and professional service.
Helpful Report
Posted 1 month ago
Delivered at the wrong address
Helpful Report
Posted 1 month ago
Thank you for taking the time to share your feedback. We’re truly sorry for the frustration you experienced with your recent delivery. According to our records, the order was shipped to the address listed on your account at the time the refill was processed, and the pharmacy’s confirmation message included this address prior to shipment. Canada Post has also marked the package as delivered to that location. We understand how disappointing it is when a package doesn’t reach you as expected. Since the shipment was delivered to the address on file, we’re not able to offer a complimentary replacement, but we’d be happy to help arrange a new refill to your updated address. Our team has already reached out directly to assist, and you’re welcome to contact us anytime so we can help ensure your next order arrives without any issues. You can also update your address at any time through your account portal for future refills: https://www.essentialclinic.ca/account We’re committed to making sure you receive your treatments smoothly going forward and are here to help with anything you need. Please feel free to reach out to us directly and we’ll be happy to assist!
Posted 1 month ago
Fast service. Fast shipping. Etc...etc...
Helpful Report
Posted 1 month ago
The strength of the pills were not enough to get a full erection? My physical therapist suggested that the strength should be increased to 80-100 to maintain the optimum endurance! I have no choice to cancel any further orders and look for alternatives.
Helpful Report
Posted 1 month ago
Hi Russ, Thank you for taking the time to share your feedback, we truly appreciate it. We’re sorry to hear that the medication did not meet your expectations. For safety reasons, the maximum dose that can be prescribed for this specific medication through our service is 20 mg, as higher doses may increase the risk of side effects and are not clinically recommended. Our clinical team will be following up with you shortly to provide further guidance and discuss alternative treatment options that may be more suitable for you. Medications can affect individuals differently, and sometimes a different treatment approach may be a better fit. We’re here to help explore those options with you. Thank you again for your feedback, as it helps us improve and continue providing the best possible care. If you have any questions or concerns, please feel free to contact us directly. We’ll be happy to assist!
Posted 1 month ago
So far so good! Service and advice have been prompt and professional.
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Posted 1 month ago
Delivered really quick and good staff
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Posted 1 month ago
Essential Clinic is rated 4.6 based on 2,379 reviews