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Essential Clinic Reviews

4.7 Rating 2,104 Reviews
92 %
of reviewers recommend Essential Clinic
4.7
Based on 2,104 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
2 - 3 Hours
Customer Service
4.9 out of 5
Read Essential Clinic Reviews

About Essential Clinic:

We're changing the way you see a doctor in Canada, starting with easily treatable issues like hair loss and ED. Essential offers medical consultations and Health Canada authorized treatments to help men overcome challenges with hair loss and erectile dysfunction. We know it’s not easy going to a doctor in Canada, especially if you need to speak about personal health issues that can result in awkward conversation. But with Essential, you’re able to shop prescription products and talk to a medical professional discreetly from the comfort of your own home.

Every prescription is reviewed by a licensed Canadian doctor or nurse practitioner, who are available for online consults and follow-ups 7 days a week. All medications are shipped in discreet packaging directly to your home within a few days of approval.

To treat hair loss, Essential offers prescription finasteride 1mg and 5mg pills, dutasteride pills, topical finasteride, and topical minoxidil.

To treat erectile dysfunction, Essential offers prescription sildenafil pills (the same active ingredient found in Viagra), as well as tadalafil (active ingredient in Cialis).

We’ve helped thousands of men across Canada get the treatment they need without the hassle of seeing a doctor in person. Thank you all for allowing us to change up the healthcare game in Canada.

Visit Website

Email:

team@essentialclinic.ca

Location:

400-119 14th St NW,
Calgary
Alberta
T2N 1Z6

It was swift, straight forward and generally easy.
Helpful Report
Posted 1 month ago
All contacts at Essential were helpful and courteous. My one issue is that there were too many emails and individuals involved. Might be good to have a dashboard.
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Posted 1 month ago
Excellent
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Posted 1 month ago
Lately, every time I need a prescription refilled, I end up spending hours dealing with customer service due to constant shipping issues. A few months ago, I asked a simple question about payment and, in response, they paused my entire prescription so I had to go back and forth again just to get it reactivated. Now I’ve run out of pills because of the shipment being lost, and although they’ve finally agreed to reship the lost package, I have no idea when it will arrive. The whole process has been extremely frustrating.
Helpful Report
Posted 1 month ago
Hi Kingsley, Thank you for taking the time to share your feedback. We’re very sorry to hear about your recent experience and appreciate the opportunity to clarify a few details. Your subscription was previously paused because a refill had just been sent out at the time, and there was no need to renew your 1-year prescription yet. As a result, the renewal fee was refunded, and the subscription was put on hold accordingly. Just so you know, you can always view and manage your subscription details anytime here: https://www.essentialclinic.ca/account Regarding shipping, based on your earlier request to avoid mailbox deliveries and due to temporary Canada Post service disruptions, your order was sent via FedEx and scheduled for pickup at the nearest location. We also contacted you on July 5th to confirm this arrangement before the order was shipped. Since there was no update from FedEx, we arranged to reship your order free of charge. That replacement order was shipped today and will be delivered directly to your door, per the updated instructions you shared in your other review. We truly apologize for the inconvenience this situation has caused and sincerely appreciate your patience. If there’s anything more we can do to support you, please don’t hesitate to reach out.
Posted 1 month ago
Great company with great staff
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Posted 1 month ago
Quick and convenient service.
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Posted 1 month ago
Too early to make a proper assessment.
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Posted 1 month ago
Great service
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Posted 1 month ago
hope this works
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Posted 1 month ago
Easy to order and order came very quickly 👍
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Posted 1 month ago
Great experience. Fast and easy
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Posted 1 month ago
I have used this product a couple occasions with satisfactory results without any adverse reactions. I would recommend essential to any of my friends if they were interested.
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Posted 1 month ago
Great help
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Posted 1 month ago
Very professional
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Posted 1 month ago
Very efficient process and delivery
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Posted 1 month ago
I’ve only used it once since I’ve received it. So my opinion my change after a couple more uses.
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Posted 2 months ago
Very fast in processing my application and excellent communication.
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Posted 2 months ago
Great service. I don’t have a family doctor, so getting my prescription was pain free here. Quick delivery at market prices. I’m glad I’m a new client here.
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Posted 2 months ago
responsive physicians, nurses and staff; and fast service
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Posted 2 months ago
very satisfied with the service you give me
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Posted 2 months ago
Essential Clinic is rated 4.7 based on 2,104 reviews