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Essential Clinic Reviews

4.7 Rating 1,972 Reviews
92 %
of reviewers recommend Essential Clinic
4.7
Based on 1,972 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Essential Clinic Reviews

About Essential Clinic:

We're changing the way you see a doctor in Canada, starting with easily treatable issues like hair loss and ED. Essential offers medical consultations and Health Canada authorized treatments to help men overcome challenges with hair loss and erectile dysfunction. We know it’s not easy going to a doctor in Canada, especially if you need to speak about personal health issues that can result in awkward conversation. But with Essential, you’re able to shop prescription products and talk to a medical professional discreetly from the comfort of your own home.

Every prescription is reviewed by a licensed Canadian doctor or nurse practitioner, who are available for online consults and follow-ups 7 days a week. All medications are shipped in discreet packaging directly to your home within a few days of approval.

To treat hair loss, Essential offers prescription finasteride 1mg and 5mg pills, dutasteride pills, topical finasteride, and topical minoxidil.

To treat erectile dysfunction, Essential offers prescription sildenafil pills (the same active ingredient found in Viagra), as well as tadalafil (active ingredient in Cialis).

We’ve helped thousands of men across Canada get the treatment they need without the hassle of seeing a doctor in person. Thank you all for allowing us to change up the healthcare game in Canada.

Visit Website

Email:

team@essentialclinic.ca

Location:

400-119 14th St NW,
Calgary
Alberta
T2N 1Z6

Everything came on time and according to the order.
Helpful Report
Posted 1 month ago
provided my order quickly and with no hassles.
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Posted 1 month ago
Order was placed March 25, still haven’t received it (April 7th).
Helpful Report
Posted 1 month ago
Hi Ken, Thank you for sharing your feedback. We're very sorry to hear about your experience and appreciate you bringing this to our attention. After reviewing your account details, we can confirm that your order was shipped promptly on March 26th, just one day after your prescription was issued. Unfortunately, it appears the shipment was delayed in transit due to an unexpected issue with Canada Post. As soon as you reached out to us on April 3rd, our pharmacy team immediately launched an investigation and opened a claim with Canada Post. Canada Post then required your responses to a few questions in order to move forward with their investigation. Kindly note that this is part of our standard procedure and a necessary step before a free replacement can be sent. We understand how frustrating this delay can be and truly apologize for the inconvenience caused. Rest assured that our pharmacy team has moved forward with a replacement order on April 10th, and it is currently on track to be delivered within the standard 1 to 4 business day timeframe. We value your satisfaction and are always here to help should you have any further concerns. Please don’t hesitate to contact us directly by email, chat, or by submitting a ticket through our website. We’ll be happy to assist you!
Posted 1 month ago
Fast and easy.
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Posted 1 month ago
Good service
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Posted 1 month ago
it didnt work as mention and i was not sure to take 1 or 2 tablets so actually it was not at all reactive
Helpful Report
Posted 1 month ago
Hi Ankket, Thank you for taking the time to share your feedback with us. We are sorry to hear that the medication did not work well for you. Please note that medications can affect individuals differently, and it’s possible that this particular medication may not have been the best fit for you. Our clinicians and pharmacists are always available to discuss your concerns and provide guidance on alternative options and next steps. You can request a prescription change to a different medication through our clinic at any time. If you’re considering a different dosage or medication, rest assured that you can start with a smaller quantity before committing to a larger purchase. Additionally, our clinician has carefully reviewed the information you provided and has offered guidance on the next steps in a separate message. Feel free to seek further clarification from the clinician or ask any follow-up questions you may have. Please do not hesitate to reach out to us if you have any questions or would like to request a prescription change. We will be happy to assist you!
Posted 1 month ago
Great service and knowledgeable staff.
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Posted 1 month ago
Very efficient process to prescription.
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Posted 1 month ago
Don’t think dosage is high enough
Helpful Report
Posted 1 month ago
Hi William, Thank you for taking the time to share your feedback with us. We are sorry to hear that the medication did not work well for you. Please note that medications can affect individuals differently, and it’s possible that this particular medication may not have been the best fit for you. Our clinicians and pharmacists are always available to discuss your concerns and provide guidance on alternative options and next steps. You can request a prescription change to a different medication through our clinic at any time. If you’re considering a different medication, rest assured that you can start with a smaller quantity before committing to a larger purchase. Additionally, our clinician has carefully reviewed the information you provided and has offered guidance on the next steps in a separate message. Feel free to seek further clarification from the clinician or ask any follow-up questions you may have. Please do not hesitate to reach out to us if you have any questions or would like to request a prescription change. We will be happy to assist you!
Posted 1 month ago
Excellent service and easy to talk to you
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Posted 1 month ago
I’de like to thank Essential Clinic you for your support, quick service and professional. Please keep up the good work!
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Posted 1 month ago
Very good.
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Posted 1 month ago
Fast delivery
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Posted 1 month ago
Access to more products would be beneficial
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Posted 1 month ago
Great service. Always keeps the customer informed and up to date with prescriptions.
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Posted 1 month ago
So far no change but no side effects but 4 days only
Essential Clinic 5 star review on 31st March 2025
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Posted 1 month ago
Happy with the service
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Posted 1 month ago
Thankyou for keeping me sexually active without compromising my health.
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Posted 1 month ago
Finasteride worked wonders for me. Prescription is always shipped 2 weeks before my prescription runs out and it’s at my door in 1-2 days!
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Posted 1 month ago
Practical and discreet service. Would it be great if we could have the option to pause our subscription.
Helpful Report
Posted 1 month ago
Hi Jean-Gabriel, Thank you for sharing your feedback! We're pleased to hear that you found our service practical and discreet. We want to let you know that you can pause or cancel your subscription at any time by logging into your account here: https://www.essentialclinic.ca/account. It looks like you’ve already utilized this feature, which is great. If you have any further suggestions or need assistance, please don’t hesitate to reach out. We’re always looking for ways to enhance our services and improve your experience!
Posted 1 month ago
Essential Clinic is rated 4.7 based on 1,972 reviews