Essential Clinic Reviews

Name: Essential Clinic
Address: 400-119 14th St NW, Calgary, Alberta
Rating: 4.65

4.7 Rating 1,972 Reviews

92 %

of reviewers recommend Essential Clinic

4.7

Based on 1,972 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Essential Clinic:

We're changing the way you see a doctor in Canada, starting with easily treatable issues like hair loss and ED. Essential offers medical consultations and Health Canada authorized treatments to help men overcome challenges with hair loss and erectile dysfunction. We know it’s not easy going to a doctor in Canada, especially if you need to speak about personal health issues that can result in awkward conversation. But with Essential, you’re able to shop prescription products and talk to a medical professional discreetly from the comfort of your own home.

Every prescription is reviewed by a licensed Canadian doctor or nurse practitioner, who are available for online consults and follow-ups 7 days a week. All medications are shipped in discreet packaging directly to your home within a few days of approval.

To treat hair loss, Essential offers prescription finasteride 1mg and 5mg pills, dutasteride pills, topical finasteride, and topical minoxidil.

To treat erectile dysfunction, Essential offers prescription sildenafil pills (the same active ingredient found in Viagra), as well as tadalafil (active ingredient in Cialis).

We’ve helped thousands of men across Canada get the treatment they need without the hassle of seeing a doctor in person. Thank you all for allowing us to change up the healthcare game in Canada.

Visit Website

Email:

team@essentialclinic.ca

Location:

400-119 14th St NW,
Calgary
Alberta
T2N 1Z6

Essential Clinic 5 star review on 31st March 2025

Dany Jean

Essential Clinic 5 star review on 2nd February 2024

Mykola Semerak

Anonymous

Anonymous // 01/01/2019

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“Really quick and very professional, I’ve tried many brands but so far I’m very impressed with how efficient they are.”

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Posted 1 month ago

“Thanks for everything,very professional business,thank you”

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Posted 1 month ago

“promt and professional”

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Posted 1 month ago

“Great service and quick delivery!”

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Posted 1 month ago

“A level of customer service long thought to be gone.”

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Posted 1 month ago

“Excellent and fast service!”

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Posted 1 month ago

“Excellent service. Paperwork was simple and easy to fill out. Response was very quick.”

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Posted 1 month ago

“Keeps things discreet and private.”

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Posted 1 month ago

“Only good experience until now”

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Posted 1 month ago

“Great service”

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Posted 1 month ago

“Very happy with the service and product!”

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Posted 1 month ago

“Very good.”

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Posted 1 month ago

“A great service thanks”

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Posted 1 month ago

“Very very good services”

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Posted 1 month ago

“My recent dealing with a central clinic was the first time I’ve ever ordered online prescription drugs. I was impressed by their efficiency, their thoroughness in terms of the questionnaires and data they requested for their pharmacist to review in order to make their best professional decision they could. Their recommendations to me and what they thought would be best in my situation ended up being about what I expected and certainly reasonable on logical. I’m a lay man, but this is why we have pharmacists. The pills arrived a little later than I expected, but a a day earlier than the post office had originally promised— so I’m not sure if they were a couple days late or a day early… that’s why I left the question about delivery time and satisfaction unanswered. there had been a long weekend in between my Ordering late in the day and delivery to me and it wasn’t that big a deal at all. The information that was sent to me both by email and included with the pills in the box when they came was thorough covered everything imaginable as far as I could tell, especially easy to read not to technically oriented and full of big medical words, most of us wouldn’t even be able to pronounce I was also impressed that they did as they would say forwarded my prescription they filled and the details of it to my family physician for her information and in case she had some input that she’d wanted to add or talk to me about. And they also suggested that if I experience some side effects that were concerning. - all outlined in the literature as possibilities- I should contact my family position and discuss it with her we go to an ER if they were particularly severe. So far, I haven’t had any reactions that were adverse.. and one drug that could in some cause some dizziness that range from minor and insignificant to possibly major and needing prompter. Attention did upon the first use, produce some very minor dizziness, but it was about as little as you could imagine clearly the low wind. And in such cases, the literature suggested that after one or two doses that would probably go away and it appears to have.”

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Posted 1 month ago

“I didn't take the right dose so results were not satisfactory we'll see next time”

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Posted 1 month ago

“I was charged for product I did not receive can I get a credit or refund”

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Posted 1 month ago

Hi Stewart, Thank you for taking the time to share your feedback. We sincerely apologize for any inconvenience caused by this situation. After carefully reviewing the tracking details, it appears your order was marked as delivered on April 3rd at 12:57 PM to the address on file. Canada Post also provided a proof of delivery photo, which we shared with you earlier. We understand that delivery issues can be frustrating, and as such, we’ve taken steps to follow up by reaching out to you to assist in resolving this matter. Unfortunately, we haven’t received a response to our recent messages. Given that the delivery has been confirmed with proof of delivery from Canada Post, regrettably, we’re unable to issue a refund for this shipment. However, we value your satisfaction and encourage you to reach out to us if you have any additional details or questions. For your convenience, we’ve paused your subscription to prevent any future charges. You won’t be billed again unless you manually request a refill or choose to resume your subscription. Please know that we’re here to assist you and remain committed to ensuring you have a positive experience with our clinic moving forward. If you need any assistance, you can contact us via email, chat, or by submitting a ticket through our website. We’ll be happy to help!

Posted 1 month ago

“Quick and efficient”

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Posted 1 month ago

“Great to deal with. Very professional and working quickly.”

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Posted 1 month ago

“The phone support was very helpful however so far the mail is very slow and the prices in my view could be better”

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Posted 1 month ago

Hi Robert, Thank you for taking the time to share your feedback, we truly appreciate it! We're glad to hear you had a positive experience with our support team. Providing helpful and responsive service is always our priority. We’re sorry to hear that mail delivery has been slower than expected. We understand how frustrating delays can be, and we’re actively working with our partners to ensure smoother, faster deliveries moving forward. After reviewing your active order, we can confirm that it’s currently on track to be delivered within the next few days. If any other issues arise with your shipments, please don’t hesitate to reach out. We also appreciate your comments regarding pricing. Please rest assured that we’re committed to offering competitive rates while maintaining high-quality care and service. We believe our pricing remains affordable when compared to similar services, and our model offers a flexible, low-stress experience with no waiting rooms or in-person visits. For added convenience, our pharmacy partner also provides reliable home delivery at no extra cost. For future refills, we’ve sent you a follow-up message with details on how you can save on your medication. If the solution provided works for you, just let us know and we’ll be happy to assist further. Thank you again for your valuable feedback, it truly helps us continue to improve and serve our patients better. If there’s anything else we can assist you with, feel free to reach out anytime!

Posted 1 month ago

Essential Clinic is rated 4.7 based on 1,972 reviews