Essential Clinic Reviews

Name: Essential Clinic
Address: 400-119 14th St NW, Calgary, Alberta
Rating: 4.64

4.6 Rating 2,194 Reviews

91 %

of reviewers recommend Essential Clinic

4.6

Based on 2,194 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	2 - 3 Hours
Customer Service	4.9 out of 5

About Essential Clinic:

We're changing the way you see a doctor in Canada, starting with easily treatable issues like hair loss and ED. Essential offers medical consultations and Health Canada authorized treatments to help men overcome challenges with hair loss and erectile dysfunction. We know it’s not easy going to a doctor in Canada, especially if you need to speak about personal health issues that can result in awkward conversation. But with Essential, you’re able to shop prescription products and talk to a medical professional discreetly from the comfort of your own home.

Every prescription is reviewed by a licensed Canadian doctor or nurse practitioner, who are available for online consults and follow-ups 7 days a week. All medications are shipped in discreet packaging directly to your home within a few days of approval.

To treat hair loss, Essential offers prescription finasteride 1mg and 5mg pills, dutasteride pills, topical finasteride, and topical minoxidil.

To treat erectile dysfunction, Essential offers prescription sildenafil pills (the same active ingredient found in Viagra), as well as tadalafil (active ingredient in Cialis).

We’ve helped thousands of men across Canada get the treatment they need without the hassle of seeing a doctor in person. Thank you all for allowing us to change up the healthcare game in Canada.

Visit Website

Email:

team@essentialclinic.ca

Location:

400-119 14th St NW,
Calgary
Alberta
T2N 1Z6

Essential Clinic 5 star review on 31st March 2025

Dany Jean

Essential Clinic 5 star review on 2nd February 2024

Mykola Semerak

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fair prices and quick, efficient customer service. My only negative feedback is the pill cutter was of low quality to the point that it shouldn't be included, also the help pages are not very well organized for first time customers. Also shipping was a day late but I don't fault Essential Clinic for that, nor did it matter because my signature was not required,l.”

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Posted 3 weeks ago

“I reached out to Essential Clinic after talking to my family doctor. Their service is excellent! I got a reply within the first day I reached out. I felt supported in my journey to recovery. The clinic has professionals working to help me find just the right product and dosage, based on my medical history. This is much more than just buying pills on-line! I wish to thank all the personnel who work at Essential Clinic for their excellent care. I highly recommend Essential Clinic, even if you only use their consultation services. Serge Lebel Quebec, Canada”

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Posted 3 weeks ago

“Absolutely love how convenient and easy this was. I love that they use Dutasteride instead of Finasteride. The shipping was extremely fast and i couldn't have asked for a more easier, reliable company to use. Definitely an 11/10 :)”

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Posted 3 weeks ago

“Super service merci”

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Posted 3 weeks ago

“Quick response from the staff and they sent me my order super quick. Really good service overall”

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Posted 3 weeks ago

“Superbe expérience merci”

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Posted 3 weeks ago

“Tout se passe bien 👍”

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Posted 3 weeks ago

“Very discreet and easy to use!”

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Posted 3 weeks ago

“Good services and quick delivery”

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Posted 4 weeks ago

“My hair grew so much in less than a year, so happy to have found this company.”

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Posted 4 weeks ago

“The rsponse was timely and appropriate.”

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Posted 4 weeks ago

“Order came in late but overall good”

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Posted 4 weeks ago

“Great service and affordable prices”

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Posted 1 month ago

“The Taladifil 20mg pills don't work for me, when I tried to find out if you had anything stronger and asked, you just sent me a list of the alternatives and their uses, you never told me if they were stronger or more likely to help me. Very disappointing.”

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Posted 1 month ago

Hi Douglas, Thank you for taking the time to share your feedback. We’re very sorry to hear that your experience with the medication wasn’t as effective as you had hoped, and that you felt your concerns weren’t fully addressed. After reviewing your case, we can confirm that our pharmacy team promptly responded to your initial messages, providing dosage instructions, safety guidance, and a full list of available alternatives. When you asked which medication might be stronger or more effective for you, your question was immediately forwarded to our clinician for review. Our clinician then followed up shortly after with a personalized recommendation, explaining the differences between each option. She also provided a recommendation on another medication that could be more suitable for you as a next step before exploring combination options. We completely understand how important it is to find a treatment that works, and we regret that this process felt disappointing. Our team strives to provide clear communication and compassionate guidance at every step, and your feedback helps us continue improving. We’ve also reached out again this week to confirm whether you’d like to move forward with the clinician’s recommended alternative, and we’d be happy to assist you personally in making the switch if you wish to do so. Thank you again for your review. We truly value your feedback and hope to have the opportunity to continue supporting you toward finding the most effective treatment for you. Please do not hesitate to contact us at any time for any questions or concerns, we'll be happy to assist you!

Posted 1 month ago

“Easy process, delivered quickly, product works!”

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Posted 1 month ago

“Excellent.”

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Posted 1 month ago

“Service was fine. Unfortunately product doesn't work for me. Not sure why but there is zero effect.”

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Posted 1 month ago

Hi Charles, Thank you very much for taking the time to leave a review and share your experience! We truly appreciate your feedback and are glad to hear that you were satisfied with the service you received, even though the treatment hasn’t yet produced the results you were hoping for. Our clinical team has followed up with additional guidance to help you adjust your treatment plan and assess whether a different approach may be more suitable. We’re here to support you in finding the option that works best for you. Your feedback helps us continue improving the care and support we provide to all our patients, and we truly appreciate you taking the time to share it. Please don’t hesitate to reach out to us anytime if you need further assistance or have any questions!

Posted 1 month ago

“Gave 4 stars. The packaging is very discrete but the senders address is not discrete enough when it has the work Rx on it.”

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Posted 1 month ago

“Great service and awesome product!”

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Posted 1 month ago

“Great company great customer satisfaction”

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Posted 1 month ago

Essential Clinic is rated 4.6 based on 2,194 reviews