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Essential Clinic Reviews

4.6 Rating 2,201 Reviews
91 %
of reviewers recommend Essential Clinic
4.6
Based on 2,201 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
2 - 3 Hours
Customer Service
4.9 out of 5
Read Essential Clinic Reviews

About Essential Clinic:

We're changing the way you see a doctor in Canada, starting with easily treatable issues like hair loss and ED. Essential offers medical consultations and Health Canada authorized treatments to help men overcome challenges with hair loss and erectile dysfunction. We know it’s not easy going to a doctor in Canada, especially if you need to speak about personal health issues that can result in awkward conversation. But with Essential, you’re able to shop prescription products and talk to a medical professional discreetly from the comfort of your own home.

Every prescription is reviewed by a licensed Canadian doctor or nurse practitioner, who are available for online consults and follow-ups 7 days a week. All medications are shipped in discreet packaging directly to your home within a few days of approval.

To treat hair loss, Essential offers prescription finasteride 1mg and 5mg pills, dutasteride pills, topical finasteride, and topical minoxidil.

To treat erectile dysfunction, Essential offers prescription sildenafil pills (the same active ingredient found in Viagra), as well as tadalafil (active ingredient in Cialis).

We’ve helped thousands of men across Canada get the treatment they need without the hassle of seeing a doctor in person. Thank you all for allowing us to change up the healthcare game in Canada.

Visit Website

Email:

team@essentialclinic.ca

Location:

400-119 14th St NW,
Calgary
Alberta
T2N 1Z6

Fairly happy with my experience of essential clinic. My pills came in on time and they respond the messages within an hour or two for the most part. I had a friend refer them to me so I didn’t find an ad for them online or anything. When searching them up I didn’t find too much information so I was basing and trusting everything off of my friends experience with them. All that being said, I think essential should have a dedicated page to who they are, who they work with and what do they do? How are they different from my local franchised pharmacy? What is their goal? Also, I had scheduled a time to call with them a few days prior to the call and when the scheduled time came, I didn’t receive anything until four hours later. I had also written to them 50 minutes after they were supposed to call me but I got no response. I found that a bit sketchy and unprofessional.
Helpful Report
Posted 3 weeks ago
Thank you for taking the time to share your honest feedback, we truly appreciate it. We’re glad to hear that your order arrived on time and that our team was responsive throughout your experience! We’re very sorry about the delay you experienced with your scheduled phone consultation. It appears our pharmacist attempted to reach you a bit later than the original appointment time, and we completely understand how that could have felt inconvenient and unprofessional. We’ll be reviewing this with our pharmacy team to help ensure this situation does not occur again in the future. Regarding the information about who we are and how our service works, we really appreciate your suggestion. We do have a dedicated “About Us” section as well as a detailed FAQ page that provides in-depth information about our clinicians, process, and pharmacy partners. You can access this under the “About the Service” section here: https://www.essentialclinic.ca/faq Thank you again for your thoughtful comments and for giving us the opportunity to improve. We truly value your trust and hope to continue providing you with the best possible care. If you ever have any questions or need support, please don’t hesitate to reach out via our website chat, by submitting a ticket, or by emailing us at team@essentialclinic.ca. We’ll be happy to help!
Posted 3 weeks ago
Fabulous, fast, efficient service—thank you!
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Posted 3 weeks ago
Great service and website. I hope that my hair treatment will help me regain my hair and my confidence. Thank you
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Posted 4 weeks ago
Service provided was very professional and delivery was really fast, could not expect more.
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Posted 4 weeks ago
Good service
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Posted 4 weeks ago
Served with professionalism.
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Posted 4 weeks ago
Expeditious screening process. Responsive to the health needs of clients.
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Posted 4 weeks ago
Fair prices and quick, efficient customer service. My only negative feedback is the pill cutter was of low quality to the point that it shouldn't be included, also the help pages are not very well organized for first time customers. Also shipping was a day late but I don't fault Essential Clinic for that, nor did it matter because my signature was not required,l.
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Posted 4 weeks ago
I reached out to Essential Clinic after talking to my family doctor. Their service is excellent! I got a reply within the first day I reached out. I felt supported in my journey to recovery. The clinic has professionals working to help me find just the right product and dosage, based on my medical history. This is much more than just buying pills on-line! I wish to thank all the personnel who work at Essential Clinic for their excellent care. I highly recommend Essential Clinic, even if you only use their consultation services. Serge Lebel Quebec, Canada
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Posted 4 weeks ago
Absolutely love how convenient and easy this was. I love that they use Dutasteride instead of Finasteride. The shipping was extremely fast and i couldn't have asked for a more easier, reliable company to use. Definitely an 11/10 :)
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Posted 1 month ago
Super service merci
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Posted 1 month ago
Quick response from the staff and they sent me my order super quick. Really good service overall
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Posted 1 month ago
Superbe expérience merci
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Posted 1 month ago
Tout se passe bien 👍
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Posted 1 month ago
Very discreet and easy to use!
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Posted 1 month ago
Good services and quick delivery
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Posted 1 month ago
My hair grew so much in less than a year, so happy to have found this company.
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Posted 1 month ago
The rsponse was timely and appropriate.
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Posted 1 month ago
Order came in late but overall good
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Posted 1 month ago
Great service and affordable prices
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Posted 1 month ago
Essential Clinic is rated 4.6 based on 2,201 reviews