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Essential Clinic Reviews

4.7 Rating 1,986 Reviews
92 %
of reviewers recommend Essential Clinic
4.7
Based on 1,986 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Essential Clinic Reviews

About Essential Clinic:

We're changing the way you see a doctor in Canada, starting with easily treatable issues like hair loss and ED. Essential offers medical consultations and Health Canada authorized treatments to help men overcome challenges with hair loss and erectile dysfunction. We know it’s not easy going to a doctor in Canada, especially if you need to speak about personal health issues that can result in awkward conversation. But with Essential, you’re able to shop prescription products and talk to a medical professional discreetly from the comfort of your own home.

Every prescription is reviewed by a licensed Canadian doctor or nurse practitioner, who are available for online consults and follow-ups 7 days a week. All medications are shipped in discreet packaging directly to your home within a few days of approval.

To treat hair loss, Essential offers prescription finasteride 1mg and 5mg pills, dutasteride pills, topical finasteride, and topical minoxidil.

To treat erectile dysfunction, Essential offers prescription sildenafil pills (the same active ingredient found in Viagra), as well as tadalafil (active ingredient in Cialis).

We’ve helped thousands of men across Canada get the treatment they need without the hassle of seeing a doctor in person. Thank you all for allowing us to change up the healthcare game in Canada.

Visit Website

Email:

team@essentialclinic.ca

Location:

400-119 14th St NW,
Calgary
Alberta
T2N 1Z6

I've been getting my hair medications regularly form Essential Clinic for more than a year now and I'm very happey with their service.
Helpful Report
Posted 1 year ago
Great, super easy to use and quick responses
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Posted 1 year ago
very good service and the product works great i would like another order
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Posted 1 year ago
Great. Is everything that I can say. Thank you for your kind attention and products.
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Posted 1 year ago
It was a very smooth process to get the medication. They team communicated and consulted throughout the way.
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Posted 1 year ago
The product order arrived in a timely manner (couple of days) and I did not experence any problems. The drug takes about 3 month to be noticeable so I cannot comment on its effectiveness.
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Posted 1 year ago
The service and attention was extremely fast!
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Posted 1 year ago
Delivery took longer than expected.
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Posted 1 year ago
Sent the wrong product dosage, fought me on it even after I sent pics and explanations, trying to dismiss me without listening to what I was saying, finally got a pharmacist who could read to see they sent me 10mg pills when I had bought and paid for 20mg pills. He sent me the right prescription over and above what I had already received to make up for it, which is the only reason I’m still in business with Essential Clinic
Helpful Report
Posted 1 year ago
Hi Richard, We truly appreciate your feedback and thank you for sharing your experience with us. We deeply regret the mix-up with your order and understand the frustration it may have caused. We understand that our initial response did not meet your expectations. Please rest assured that we have taken your feedback seriously. Coaching has been provided to prevent such incidents from occurring again in the future. Upon identifying the error, we took immediate steps to rectify the situation. We liaised with our partner pharmacy, who were promptly informed of the issue. Our dedicated team of pharmacists then prepared a complimentary reshipment for you without delay. We are glad to hear that you had a positive experience with our partner pharmacy and pharmacists. Your satisfaction is our top priority and we are committed to ensuring that future orders are delivered without issue and in a timely manner. Should you have any further inquiries or concerns, please don’t hesitate to contact us via email, chat, or through a request on our website. We will be happy to assist you!
Posted 11 months ago
Amazing customer service, shipping and response time, glad I didn't hesitate to go with them. Thank you essential clinic for the great experience while dealing with hair loss! Finasteride working amazing too. Cheers!
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Posted 1 year ago
Great interaction and fast shipping.
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Posted 1 year ago
Really good
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Posted 1 year ago
Responsive. Direct. Discrete. Excited to enjoy the results!
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Posted 1 year ago
Excellent service and speed!
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Posted 1 year ago
The Product working very good …
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Posted 1 year ago
Medication comes usually within a week which is nice. The meds this time become soft, even in a cool room, which is not nice. Make the annual $40 renewal fee, opt out. Really feels like an unnecessary fee when you don't talk to them for an entire year and they say it's for "personalized care". You asked me 8 (mandatory to continue receiving my meds) yes or no questions, are you charging me $5 a question?
Helpful Report
Posted 1 year ago
Hi Cody, Thank you for sharing your feedback with us. We’re glad to hear that you found our delivery prompt and had an overall positive experience with our clinic. However, we’re sorry to hear about the issues you faced with the medication and annual renewal fee. We want to assure you that our partner pharmacy dispenses only high-quality generic medication. We’ve taken note of your concern about the medication becoming soft in a cool room and have forwarded it to our partner pharmacy. Our pharmacists will provide advice on how to effectively store the medication. Regarding the annual renewal fee, it is charged once a year for our clinicians to review your updated medical history and issue a new 1-year prescription. This fee also includes personalized care from our medical team throughout the year. We understand that you may not have frequent interactions with us, but this fee ensures that you receive the necessary care when you need it. For instance, if you have any questions or concerns regarding your medication or orders, our clinicians, support staff, and pharmacists are always here to assist you. We believe our pricing is affordable and competitive compared to similar services. Our service offers a flexible and low-stress process, with no waiting rooms or awkward face-to-face conversations. Additionally, our partner mail-delivery pharmacy provides fast and attentive service, with free shipping directly to your home. We value your feedback and are here to assist you. If you have any further questions or concerns, please don’t hesitate to reach out to us via email, chat, phone, or by creating a request through our website.
Posted 1 year ago
Great service ,quick delivery
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Posted 1 year ago
Great service - easy to use And the product delivery was quick Thanks so much!
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Posted 1 year ago
Hello I wish to Thank you! Every body i have talked with were very helpful and kind! And Your Services were great ! you have a client for ever! David
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Posted 1 year ago
Great responsive service. This is my second prescription renewal. Trusted supplier.
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Posted 1 year ago
Essential Clinic is rated 4.7 based on 1,986 reviews