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Essential Clinic Reviews

4.6 Rating 1,236 Reviews

92 %

of reviewers recommend Essential Clinic

Company Reviews

4.6

Based on 1,236 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Essential Clinic:

We're changing the way you see a doctor in Canada, starting with easily treatable issues like hair loss and ED. Essential offers medical consultations and Health Canada authorized treatments to help men overcome challenges with hair loss and erectile dysfunction. We know it’s not easy going to a doctor in Canada, especially if you need to speak about personal health issues that can result in awkward conversation. But with Essential, you’re able to shop prescription products and talk to a medical professional discreetly from the comfort of your own home.

Every prescription is reviewed by a licensed Canadian doctor or nurse practitioner, who are available for online consults and follow-ups 7 days a week. All medications are shipped in discreet packaging directly to your home within a few days of approval.

To treat hair loss, Essential offers prescription finasteride 1mg and 5mg pills, dutasteride pills, topical finasteride, and topical minoxidil.

To treat erectile dysfunction, Essential offers prescription sildenafil pills (the same active ingredient found in Viagra), as well as tadalafil (active ingredient in Cialis).

We’ve helped thousands of men across Canada get the treatment they need without the hassle of seeing a doctor in person. Thank you all for allowing us to change up the healthcare game in Canada.

Visit Website

Email:

team@essentialclinic.ca

Location:

400-119 14th St NW,
Calgary
Alberta
T2N 1Z6

Essential Clinic 5 star review on 15th March 2024

Essential Clinic 5 star review on 2nd February 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Service was good, the product gives me a headache. That is all.”

Posted 1 year ago

“Missed disclose price little $ but great services will order again in future 👍”

Posted 1 year ago

“Delivery could have been more discreet.”

Posted 1 year ago

“I got my product pretty much the day they promised, I'm just not sure I got all I paid for. I thought I ordered and paid for 2 bottles but only got one. I'm still not sure what I think.”

Posted 1 year ago

Hi Reinhard, Thank you for taking the time to provide your review. We are glad to hear that you have had an overall positive experience with our clinic. We apologize for any confusion regarding the number of bottles included in your order. Our 3-month supply (92 mLs) that you ordered is shipped in one bottle (not two), and we’re sorry if this was not clear during the ordering process. We appreciate your feedback and will work to improve the clarity of our product descriptions to avoid any future misunderstandings. If you have any further questions or concerns, please don’t hesitate to reach out to us. We’re always here to help!

Posted 1 year ago

“The service was excellent. Prompt responses, an easy process, and ultra convenient. I docked a star because they forgot to ship an item after I requested it. But after one quick message, they were all over it.”

Posted 1 year ago

Hi Scott, Thank you for your review and for bringing this to our attention. We’re glad to hear that you had a positive experience with our service and that we were able to quickly resolve the issue with the missing item. We apologize for any inconvenience this may have caused and appreciate your feedback as it will help us to keep improving our service. We will do our best to ensure that this does not occur again in the future. Please feel free to reach out to us at any time if you have questions or concerns. We are always here to help!

Posted 1 year ago

“I have been using this medication for years so I did not need to be visited by a physician to pay 39 dollars!!! I paid 39 dollars for nothing... Delivery was great. Thank you.”

Posted 1 year ago

Hi Meisam, Thank you for taking the time to provide us with your feedback. The consultation fee is for our clinician to review your medical history and issue a 1-year prescription. It also gives you access to personalized care from our medical team in case you have any questions or concerns. Our service provides a flexible, low-stress medical visit, with no waiting rooms or awkward face-to-face conversations. We believe that our pricing is both affordable and competitive when compared to similar services. Additionally, our partner mail-delivery pharmacy provides fast and attentive service with free shipping directly to your home. We are glad to hear that your overall experience with our clinic is positive and that the medication delivery went well! You can reach out to us at any time if you have questions or concerns. We are always happy to assist you.

Posted 1 year ago

“Super fast response time and great to deal with”

Posted 1 year ago

“Hey i still haven’t received my package any updates on when I’ll be getting them”

Posted 1 year ago

Hi Kyle, Thank you for taking the time to share your feedback with us. We appreciate it. We apologize for any inconvenience caused by the delay in processing your order. Upon reviewing your order details, it appears that we were awaiting payment confirmation before shipping out your package. Rest assured, your order was promptly dispatched once the payment was received. Should you have any further questions or concerns regarding your shipments, please do not hesitate to contact us. We are always here to assist you!

Posted 1 year ago

“Took longer than I expected to receive order buy a couple days but finally did.”

Posted 1 year ago

“Bit of a mixup in the billing but otherwise great”

Posted 1 year ago

Hi Gary, Thank you for taking the time to leave us a review, it is appreciated. We’re glad to hear that you had an overall positive experience with our clinic! We apologize for any inconvenience caused by the delay in processing the charge for your order. We will do our best to ensure that charges for future shipments are processed in a timely manner. If you have any further questions or concerns, please don’t hesitate to reach out to us. We’re always here to help.

Posted 1 year ago

“The prescriptions showed up on time as expected. The pill cutter is only to split in half, and cutting a second time to quarter is not viable. Ordered a different cutter from Amazon, not here yet will see.”

Posted 1 year ago

“You guys are fast WOW”

Posted 1 year ago

“Service was very quick and the process was easy. I don't give it 5 stars because I've only received one order and because I've just started my treatment.”

Posted 1 year ago

“arrived very timely. it'd be nice if pills were completely round (this comment okay with rating to post only without name)”

Posted 1 year ago

“You guys you are so helpful”

Posted 1 year ago

“This went better than expected. The interview was informative. The medication works. Now, if they could work on pricing, 5 stars.”

Posted 1 year ago

“The pills did not really worked until i start taking 2 at the time. I Will need to talk to someone if possible”

Posted 1 year ago

Hi Omar, Thank you for taking the time to provide us with your feedback, it is appreciated. Rest assured, you can request an increase in dosage for our clinician to review by sending us a message or by submitting a request through our website. Alternatively, if you would prefer to try a different medication, you can also request this adjustment for your future refills. Please do not hesitate to contact us if you have questions or need assistance, we will be happy to help!

Posted 1 year ago

“THE ORDERING OF THE PRESCRIPTION WAS MADE SIMPLE AND DELIVERY AS EXPECTED . PROCESS VERY EASY TO NAVIGATE”

Posted 1 year ago

“Pretty good! Product came quick, received a lot of communication and talked with the pharmacist. Only reason I haven’t given 5 stars is I asked a question 2 weeks ago and zero response?”

Posted 1 year ago

Hi Kyle, Thank you for taking the time to provide your valuable feedback, it is appreciated. We are glad to hear you have had a positive experience with our clinic! Regarding your inquiry about the medication, one of our pharmacists tried to contact you but was unable to reach you by phone. The pharmacist has sent a text message which you can respond to at your convenience for further assistance. Please do not hesitate to reach out to us if you have any questions or concerns in the future. We will be happy to assist you!

Posted 1 year ago

“I am very satisfied with your service. Mainly because of your ethical and professional way of treating things, but also for your prompt reply to any question raised...as for your effectiveness in processing orders and getting them delivered promptly. In fact, the only question I had was why I have not been delivered with the quantity and dose that I had selected in your original questionnaire. As it is a rather personal and private affair for me, my wish was then to minimize the number of deliveries during the year. Best regards”

Posted 1 year ago

Thank you for taking the time to provide your feedback. We are glad to hear you have had a positive experience with our clinic! As for your question, the initial quantity prescribed is typically based on the clinician's discretion and on the answers you provided in the questionnaire. As a 3-month supply is dispensed by default, the total quantity you received is for a 3-month supply of medication. However, you can request a refill when necessary by sending us a message and we will be happy to assist you with the next steps. Feel free to contact us at any time if you have questions or if you wish to request a refill!

Posted 1 year ago

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Essential Clinic is rated 4.6 based on 1,236 reviews