Essential Clinic Reviews

Name: Essential Clinic
Address: 400-119 14th St NW, Calgary, Alberta
Rating: 4.63

4.6 Rating 2,264 Reviews

91 %

of reviewers recommend Essential Clinic

4.6

Based on 2,264 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	2 - 3 Hours
Customer Service	4.9 out of 5

About Essential Clinic:

We're changing the way you see a doctor in Canada, starting with easily treatable issues like hair loss and ED. Essential offers medical consultations and Health Canada authorized treatments to help men overcome challenges with hair loss and erectile dysfunction. We know it’s not easy going to a doctor in Canada, especially if you need to speak about personal health issues that can result in awkward conversation. But with Essential, you’re able to shop prescription products and talk to a medical professional discreetly from the comfort of your own home.

Every prescription is reviewed by a licensed Canadian doctor or nurse practitioner, who are available for online consults and follow-ups 7 days a week. All medications are shipped in discreet packaging directly to your home within a few days of approval.

To treat hair loss, Essential offers prescription finasteride 1mg and 5mg pills, dutasteride pills, topical finasteride, and topical minoxidil.

To treat erectile dysfunction, Essential offers prescription sildenafil pills (the same active ingredient found in Viagra), as well as tadalafil (active ingredient in Cialis).

We’ve helped thousands of men across Canada get the treatment they need without the hassle of seeing a doctor in person. Thank you all for allowing us to change up the healthcare game in Canada.

Visit Website

Email:

team@essentialclinic.ca

Location:

400-119 14th St NW,
Calgary
Alberta
T2N 1Z6

Essential Clinic 5 star review on 31st March 2025

Dany Jean

Essential Clinic 5 star review on 2nd February 2024

Mykola Semerak

Anonymous

Anonymous // 01/01/2019

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“Quick service and excellent price”

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Posted 1 year ago

“"Very efficient, fast service. Good attention from healthcare professionals supervising the medication, achieving the expected result and managing any side effects."”

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Posted 1 year ago

“Excellent service, totally professional and easy to talk to, any questions or concerns are explained fully. Will definately be a returning customer, highly recommended!”

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Posted 1 year ago

“Excellent…”

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Posted 1 year ago

“great & made it very easy to get the product i needed!”

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Posted 1 year ago

“Thanks a lot a lot for giving me a solution to my problem”

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Posted 1 year ago

“Excellent professionnal and discreet service !”

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Posted 1 year ago

“Good service, very accommodating”

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Posted 1 year ago

“Dr. Black was excellent and really helped me with my chronic “Tik Tok” neck that I was carelessly inflicting on myself. Highly recommended!!”

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Posted 1 year ago

“not applicable yet”

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Posted 1 year ago

“Fast delivery with tracking was awesome!”

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Posted 1 year ago

“I m not happy with the Product, and after more than 2 weeks using your product. Did not feel the result desired....”

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Posted 1 year ago

Hi Younès, Thank you for taking the time to share your feedback with us! We are sorry to hear that the medication did not yield the desired results for you. It’s important to note that medications can affect individuals differently and it’s possible that this particular medication may not have been the best fit for you. Our clinicians and pharmacists are always available to discuss your concerns and provide guidance on alternative options and on the next steps to take. You also have access to requesting a prescription change to a different medication through our clinic at any time. If you’re considering requesting a different dosage or medication, please be aware that you have the option to proceed with a smaller quantity for your upcoming refills before committing to a larger purchase. Additionally, our clinician has carefully reviewed the information you provided and has offered guidance on the next steps in a separate message. Feel free to seek further clarification from the clinician or ask any follow-up questions you may have. Please do not hesitate to reach out to us if you have any questions or would like to request a prescription change. We will be happy to assist you!

Posted 1 year ago

“The product is good, delivery is good. Cost is too high for me. The same product is lower in cost through local drug store”

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Posted 1 year ago

Thank you for taking the time to share your thoughts with us. We are glad to hear that you had a good experience with the medication and that the delivery went well! We understand your concerns about the cost of the medication. Please know that we strive to offer competitive pricing, comparable to what you would find at local pharmacies. However, please keep in mind that the pricing can vary from one pharmacy to another. We want to highlight the added convenience of our service, which includes discreet and prompt delivery of medication to your home within 1 to 3 days. Our clinicians and pharmacists are also available at all times to provide guidance and discuss treatments with you. We understand that cost is a significant factor for you. If you prefer a smaller quantity for future refills to help manage costs, please let us know. Our clinician can adjust your prescription to suit your needs. We’re committed to providing a seamless and cost-effective experience for our patients. If you have any questions or would like to explore more cost-saving options, please don’t hesitate to reach out to us. We’re here to assist you!

Posted 1 year ago

“Work really good!”

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Posted 1 year ago

“The product failed to perform as advertised, and the "clinician's" response to my concern was insulting and victim-blaming. He needs to take courses on how to communicate with patients in crisis.”

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Posted 1 year ago

Hi Ken, We truly appreciate your feedback and are genuinely sorry to hear about your experience. We understand that the medication did not work as expected and that you felt our clinician’s response was not satisfactory. We take your feedback seriously and will use it to improve our patient interactions. Kindly note that medications can affect individuals differently, and it seems this particular one may not have been the best fit for you. Our clinicians and pharmacists are always available to discuss any concerns you may have and provide guidance on alternative options. If you’re considering a different dosage or medication, you have the option to proceed with a smaller quantity for your upcoming refills before committing to a larger purchase. We’ve also ensured that your case has been thoroughly reviewed. It appears the clinician provided valid guidance based on their professional judgment. They suggested potential causes and factors that may need to be addressed with an in-person visit with your GP, and recommended trialing a different medication for your next refills if you choose to continue with treatment. We regret that the recommendations did not meet your expectations and apologize if the communication came across as insensitive. We’re here to support you and encourage you to reach out to us if you have any further questions or would like to request a prescription change. We’re committed to assisting you in any way we can!

Posted 1 year ago

“Very helpful, prompt and knowledgeable. Great to work with.”

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Posted 1 year ago

“good good good”

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Posted 1 year ago

“Expédition rapide et excellent service”

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Posted 1 year ago

“I like the Anonymity of it (although not really because you still have to provide ID). It is very convenient and easy ordering/reordering. Response is quick.”

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Posted 1 year ago

“Quick and reliable service.”

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Posted 1 year ago

Essential Clinic is rated 4.6 based on 2,264 reviews