Essential Clinic Reviews

Name: Essential Clinic
Address: 400-119 14th St NW, Calgary, Alberta
Rating: 4.63

4.6 Rating 2,268 Reviews

91 %

of reviewers recommend Essential Clinic

4.6

Based on 2,268 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	2 - 3 Hours
Customer Service	4.9 out of 5

About Essential Clinic:

We're changing the way you see a doctor in Canada, starting with easily treatable issues like hair loss and ED. Essential offers medical consultations and Health Canada authorized treatments to help men overcome challenges with hair loss and erectile dysfunction. We know it’s not easy going to a doctor in Canada, especially if you need to speak about personal health issues that can result in awkward conversation. But with Essential, you’re able to shop prescription products and talk to a medical professional discreetly from the comfort of your own home.

Every prescription is reviewed by a licensed Canadian doctor or nurse practitioner, who are available for online consults and follow-ups 7 days a week. All medications are shipped in discreet packaging directly to your home within a few days of approval.

To treat hair loss, Essential offers prescription finasteride 1mg and 5mg pills, dutasteride pills, topical finasteride, and topical minoxidil.

To treat erectile dysfunction, Essential offers prescription sildenafil pills (the same active ingredient found in Viagra), as well as tadalafil (active ingredient in Cialis).

We’ve helped thousands of men across Canada get the treatment they need without the hassle of seeing a doctor in person. Thank you all for allowing us to change up the healthcare game in Canada.

Visit Website

Email:

team@essentialclinic.ca

Location:

400-119 14th St NW,
Calgary
Alberta
T2N 1Z6

Essential Clinic 5 star review on 31st March 2025

Dany Jean

Essential Clinic 5 star review on 2nd February 2024

Mykola Semerak

Anonymous

Anonymous // 01/01/2019

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“Amazing and quick response time”

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Posted 2 years ago

“Hi priced. Fast delivery. Small dosage, hence why we need to take 4 at the time.”

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Posted 2 years ago

Hi Raphael, Thank you for taking the time to share your feedback with us. We are glad to hear that you’ve had an overall positive experience with our clinic, but we’re sorry to hear that the medication hasn’t worked for you. It’s important to note that medications can affect individuals differently, and it’s possible that this particular medication or dosage may not have been the best fit for you. Our clinicians and pharmacists are always available to discuss your concerns, provide guidance on alternative options, and help you determine the next steps. As for the cost, we believe that our pricing is both affordable and competitive when compared to similar services. Our service provides a flexible, low-stress medical visit, with no waiting rooms or awkward face-to-face conversations. Additionally, our partner mail-delivery pharmacy provides fast and attentive service with free shipping directly to your home. You also have the option to request a prescription change to a different medication through our clinic at any time. Please don’t hesitate to reach out if you have any questions or concerns. We are here to help!

Posted 2 years ago

“Très bon service merci”

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Posted 2 years ago

“Consistently great communication and quick service.”

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Posted 2 years ago

“Sent my prescription to the wrong address and wouldn’t refund the order.”

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Posted 2 years ago

Thank you for your review. We sincerely apologize for any inconvenience you may have experienced with your shipment. We have reviewed our records and found that the most recent address change was communicated to our partner pharmacy in September 2022. All shipments from September 2022 onwards should have been delivered to the updated address. We have attempted to reach out to you to gather more information and to help in rectifying this issue, but we have not received a response. We would appreciate it if you could provide us with any additional details so that we can assist you further. We value your feedback and strive to provide the best possible service to our patients. If there is anything else we can do to help, please do not hesitate to reach out to us via a request, email or phone call.

Posted 2 years ago

“Good good good good”

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Posted 2 years ago

“Quite please with the service”

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Posted 2 years ago

“great site, with great people, and great products. no complaints, you get what you pay for. steven afonso.”

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Posted 2 years ago

“No instructions for application other than dosage. Would be nice to have clear instructions on how to apply product (ie: can hair be wet or must it be dry?, how long before product is safely absorbed and scalp can be touched by others, strategy to apply evenly).”

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Posted 2 years ago

Hi Robert, Thank you for taking the time to share your feedback with us. We apologize for any inconvenience you may have experienced. We understand that you would have liked to receive more detailed instructions on how to apply and use the product. Please know that our clinicians and pharmacists are always available to assist you with any questions you may have. If you prefer, you can request a callback from one of our pharmacists to discuss this over the phone at any time. We are committed to continuously improving our services, and we will ensure that one of our pharmacists contacts you as soon as possible to provide detailed instructions on how to apply the product, including information on whether hair should be wet or dry, how long before the product is safely absorbed, and strategies for even application. Please don’t hesitate to reach out to us via message, phone call, or by creating a new request for assistance. We are always here to help!

Posted 2 years ago

“Just got back into town haven’t used the pills yet but ever good”

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Posted 2 years ago

“Quick and easy. A week or so all in all”

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Posted 2 years ago

“Essential Clinic has been very helpful in resolving my medical issue. you're most appreciated.”

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Posted 2 years ago

“So far, so good. Keep up the great work Looking forward to positive results.”

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Posted 2 years ago

“Fast delivery, exceptionnal service.”

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Posted 2 years ago

“Very good service they answered all my questions and concerns,follow up is top notch Will use them in the future.”

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Posted 2 years ago

“It said that the product was shipped, but till this day i havent received the product nor any notification.”

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Posted 2 years ago

Hi Claudio, Thank you for taking the time to share your feedback with us. We apologize for any inconvenience caused by the delay in processing your refill order. Upon reviewing your account, we found that your order was not yet processed because the auto-refill was scheduled for a few days after your review submission. Your account is set up for auto-refills, which means that a 3-month supply of medication is automatically sent to your address every 3 months. Since it had not been 3 months since your last refill, the new order had not yet been finalized at our pharmacy. Please note that the charge for the medication is only applied to your account once the order is ready to ship. We have now processed your order and it should have been delivered to your address as scheduled. If you have any questions or concerns regarding your medication shipments, please don’t hesitate to reach out to us. We are always here to help!

Posted 2 years ago

“Although the order had issues with pricing , dose size and credit card charges the company staff resolved the issues and proposed a better alternate solution . In a very professional manner. I will feel comfortable requesting follow up prescriptions in the future. Thank you Mike Addley”

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Posted 2 years ago

“Super quick to answer, always willing to help. Quick shipping, decent prices, and Ive got a full head of hair. Whats else could you ask for?”

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Posted 2 years ago

“Quick and easy.”

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Posted 2 years ago

“Excellent customer service. Its so helpful when your trying to figure things out and they are kind, prompt, and easy to work with. I really appreciate that.”

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Posted 2 years ago

Essential Clinic is rated 4.6 based on 2,268 reviews