Faerly.ie Reviews

Name: Faerly.ie
Address: Nicholastown, Kilcullen
Rating: 4.97

5.0 Rating 4,093 Reviews

100 %

of reviewers recommend Faerly.ie

5.0

Based on 4,093 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

About Faerly.ie:

Faerly is an Irish online shop for sustainable living. We sell natural products that are kind to you and our environment. ☘️ Irish, natural and handmade items ? Eco friendly & sustainable store ? Plastic free packaging ? A sprinkle of Scandi design

Visit Website

Phone:

045-397203

Email:

hello@faerly.ie

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Faerly.ie 5 star review on 5th December 2025

Carol C

Faerly.ie 5 star review on 10th October 2025

101

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I had such a great experience with Faerly! My order arrived quickly and was beautifully packaged with care. I really appreciated the personalised thank you note—it’s those little touches that make all the difference. The products themselves are absolutely lovely and clearly made with quality in mind. Highly recommend supporting Faerly!”

Helpful Report

Posted 8 months ago

Thank you so much for taking the time to leave us a review. We're thrilled to hear you had such a great experience with Faerly.ie. Your recommendation means a lot! ~ Sarah (Team Faerly) 😊

Posted 7 months ago

“Huge thank you to James and the Fairly team for the amazing service! My razor was replaced quickly, and the package came with a handwritten note and chocolate—such a lovely touch. It’s rare to find customer care like this. So impressed!”

Helpful Report

Posted 8 months ago

Thanks a million for your 5 star review. We're glad we could get you sorted with a replacement and hope you enjoyed the choc! ~ Sarah (Team Faerly) 😊

Posted 7 months ago

“Beautiful products packed beautifully”

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Posted 8 months ago

Thanks so much Miriam for leaving us a 5 star review, we really appreciate it. ~ Sarah (Team Faerly) 😊

Posted 7 months ago

“I found the website very easy to navigate. The range of products is great and real support for Irish products and producers. The product came as described, well packaged and in time. I will use this supplier again.”

Helpful Report

Posted 8 months ago

Thank you so much for your 5 star review Damian. We're happy to hear you had a good experience with Faerly.ie. We hope to see you online again soon! ~ Sarah (Team Faerly) 😊

Posted 7 months ago

“Excellent customer service. I’ve purchased 3 lots of canisters for my sodastream and all has gone seamlessly with the canisters delivered with 48 hours. Small mix up with the collection of returned canisters but I got a call to rearrange the collection and they were collected the following day.”

Helpful Report

Posted 8 months ago

Thank you very much Nial for your 5 star review and feedback. We're delighted you're finding our Co2 cylinder exchange useful and appreciate your understanding with the mix-up. Thanks for your support. ~Sarah (Team Faerly) 😊

Posted 7 months ago

“Excellent customer service and fast delivery. Even made the effort to add a gift note for me.”

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Posted 8 months ago

Thank you so much Christine for your 5 star review. We're thrilled to hear you had a great experience with Faerly.ie. We're always happy to add that personal touch! ~ Sarah (Team Faerly) 😊

Posted 7 months ago

“Beautiful, earth friendly gifts.”

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Posted 8 months ago

Thank you Catherine for leaving us a review, we really appreciate it. ~ Sarah (Team Faerly) 😊

Posted 7 months ago

“Very informative videos. Excellent website and a wonderful range of products. Delivery was quick and a very thoughtful handwritten card and surprise made one feel like a valued customer. So delighted they came up on my insta.”

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Posted 8 months ago

Thank you so much for your lovely review, Susan! We're delighted to hear that you found our videos informative and enjoyed the personal note in your order. Your support means the world to us! ~ Sarah (Team Faerly) 😊

Posted 7 months ago

“Bought a set of 3 glass bottles with spray/lotion screw on tops. Excellent, fast service and EXCELLENT customer service (o e of the tops were too small, so I emailed them with photos. A correct one was sent out to me immediately.)”

Helpful Report

Posted 8 months ago

Thank you so much Sarah for your review. We're glad you had a great experience and that we could assist you with the bottle tops. ~ Sarah (Team Faerly) 😊

Posted 7 months ago

“I ordered the Menopause Face Balm & the Neat Foaming Body Wash. They are really lovely products & fairly priced, I think. Also, they were very nicely packaged & delivered promptly. I will definitely order from Faerly again. Oh, and it’s great to order good quality products from an Irish company.”

Helpful Report

Posted 8 months ago

Thank you so much for your lovely review, Olwyn! We’re delighted to hear your feedback. Your support for an small Irish bsuiness means a lot to us! ~ Sarah (Team Faerly) 😊

Posted 7 months ago

“Fantastic business to shop with, quick delivery and always a little treat in the box too!”

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Posted 8 months ago

Thank you so much for your lovely review Maura! We're delighted to get your feedback. Your support means the world to us! ~ Sarah (Team Faerly) 😊

Posted 7 months ago

“The service is efficient, very prompt on delivery and good communication from start to finish.”

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Posted 8 months ago

Thank you for your review Patrick. We're delighted to hear you had a good experience on Faerly.ie. We appreciate your support! ~ Sarah (Team Faerly) 😊

Posted 7 months ago

“Delighted with my new Aarke carbonation machine! It arrived as scheduled and I was delighted to see the reuse of a box rather than it being thrown out. As they put their own paper tape on it, there was no mistaking it was from Faerly but it was great to see a company that practices what it preaches with regards to the environment. Love it!”

Helpful Report

Posted 8 months ago

Thank you so much for your fantastic review Sarah! We're delighted to hear that you're loving your new Aarke carbonator and that you appreciate our upcycled packaging. Your support means the world to us! ~ Sarah (Team Faerly) 😊

Posted 7 months ago

“always a nice company to deal with”

Helpful Report

Posted 8 months ago

Thank you for leaving us a review, we really appreciate it. ~ Sarah (Team Faerly) 😊

Posted 7 months ago

“Incredible service! Book came the next day with a lovely note, would recommend to all!”

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Posted 8 months ago

Thank you so much for your wonderful review Aoife! We're glad to hear you loved the service and the personal touch. Your recommendation means a lot to us! ~ Sarah (Team Faerly) 😊

Posted 7 months ago

“An amazing business to deal with! I’ve ordered from them twice and both times have been an absolute pleasure. I’ll definitely be ordering again!”

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Posted 8 months ago

Thank you so much Marie for your wonderful 5 star review! We're thrilled to hear that you've had such a great experience with us. We appreciate your support! ~ Sarah (Team Faerly) 😊

Posted 7 months ago

“Thanks for the great service; delighted with range and quality of products and with speed of delivery. Will be using website again.”

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Posted 8 months ago

Thanks Maeve for your wonderful review! We're thrilled to hear that you’re delighted with our products. We hope to see you back on Faerly.ie again soon! ~ Sarah (Team Faerly) 😊

Posted 7 months ago

“Brilliant and great service”

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Posted 8 months ago

Thanks James for leaving Faerly.ie a 5 star review, we really appreciate it. ~ Sarah (Team Faerly) 😊

Posted 7 months ago

“Quick delivery!”

Helpful Report

Posted 8 months ago

Thank you Sarah for leaving us a 5 star review, we really appreciate it. ~ Sarah (Team Faerly) 😊

Posted 7 months ago

“very quick delivery within Ireland, received my parcel within less than 24hrs, love the little personal note with it, will order again and again and again, thanks so much!”

Helpful Report

Posted 8 months ago

Thanks for your lovely review Henriette. We're very happy that you had such a good experience with your order. We enjoy writing the personal notes! ~ Sarah (Team Faerly) 😊

Posted 7 months ago

Faerly.ie is rated 5.0 based on 4,093 reviews