“From enquiry to delivery you gave us complete confidence at ever step. Your communications were very good without ever being pushy for a sale. The delivery driver delivered the mantel to the room which pleased my wife due to its weight. The mantel is of great quality and looks fantastic in position.|Thank you for your wonderful review Warren! We?re glad to hear that our communication and service gave you confidence throughout the process.”
“From order to delivery Designer Fireplaces were professional, informative and polite in all correspondence, the fireplace is beautiful and we are very happy with it.”
“Oak electric fireplace suite with matching mirror and shelves. Arrived very quickly and is absolutely beautiful.
Gave good honest advice and are great people to do business with! Highly recommended”
“A fantastic service and quality products. Our hearth was measured precisely to our specifications and the fire surround fitted perfectly too.
An excellent, friendly and supportive team regarding our particular fireplace. It was never too much trouble to ask questions and having free samples was a massive help in deciding what we wanted. I would highly recommend using this company.”
“Have used Designer Fireplaces before so no surprise that the quality is better than expected and the helpfulness of the staff was excellent.
Delivery was at the right time which is always a bonus. Thank you.”
“Easy to use website, I found just what I was looking for at a competitive price. Communication was good. Mantle arrived on time and was packed well. It exceeded my expectations and was easy to fit, though we didn't use the fixing kit that was supplied at extra cost. Overall I'm very pleased with my purchase and would definitely recommend this company.”
“What a stunning fireplace. Had to wait just over a month for delivery but that did have Christmas shutdown in that time. But wow, well worth the wait. Absolutely beautiful. Amazing finish and super quality. Tilly was always quick to reply to any emails and enquiries and so helpful.”
“Absolutely blown away with our new fireplace surround. We chose our measurments and style and submitted our request. A few days later I contacted Tilly who was most helpfilul when finalizing the measurments, suggesting a couple of changes to suit our needs. The delivery was spot on and the driver was helpful and courteous. The suuround came in three parts and easy to assemble. All fixings supplied and fitted like a glove. We are so happy with the result and would highly recommend Oak Fire Surrounds UK.”
“I had a black oak floating shelf custom made to my particular measurements for my fireplace wall. It looks fantastic and it met all my expectations. It is beautiful. Service was all through email and Tilly was very responsive with my questions. The Service all round was fantastic and delivery came on the date I asked for, due to my carpenter being available to fit it on that day. I would highly recommend this company and thank you so much Oak Fire Surrounds! Really pleased.”
“First class service from start to finish. Tilly was very helpful throughout and the delivery guy was very helpful and accommodating. The fireplace we ordered looked absolutely fabulous. We would highly recommend Designer Fireplaces, and would use again if the situation arose. Thank you Tilly for all your help.”
“Very straight forward easy to order delivery as described when you place the order all information provided if you follow the instructions easy to assemble also definitely recommend”
